Tower Loan - Beaumont Reviews 27

TrustScore 4 out of 5

4.1

2880 Concord Rd, 77703 Beaumont, TX, US


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Rated 5 out of 5 stars

I found Tower Loan of Beaumont especially easy to work with and got great results in lowering and combining my interest rates and payments within only a couple of days. My loan officer, Javier Silva,... See more

Company replied

Rated 5 out of 5 stars

Always there when i need a hand financially or when i want to buy things i cant afford but really want or in my case recently needed sure i pay for it and then some but its been very helpful. But i ne... See more

Company replied

Rated 5 out of 5 stars

I called Tower Loan recently because they have given me great service on my furniture loan. Julian was the rep at the store and he told me exactly what I needed for my pending approval. That was ver... See more

Company replied

Rated 5 out of 5 stars

Awesome,your staff was very professional and I was impressed.Thank you'll and look forward to doing business with you'll again.God bless you'll.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Beaumont

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2880 Concord Rd, 77703, Beaumont, TX, United States

  • 409-257-1945

4.1

Great

TrustScore 4 out of 5

27 reviews

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Rated 1 out of 5 stars

1st of all

1st of all, I was told I had the wrong account number on my checks, 2nd & foremost, the Beaumont Texas office spoke with my wife on her personal cellphone number & she is not on the contract at all... this is breach of contract & personal data information & I will be suing this company in Texas Small claims court very soon for these type of actions (even have the person on my cellphone admitting that he spoke with my wife concerning my account number) I called H.Q., and the woman said it was hearsay & she wanted a copy of it, & I told her that she was being recorded & she will hear it in Texas small claims court. Mr. Dawson, Allen Joseph Pro-Se.

21 April 2026
Rated 5 out of 5 stars

Always a great experience

Staff is always kind and eager to help. Super easy process.

17 April 2026
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

We are elated to hear about your great experience! Thank you for recognizing our kind staff and easy process.

Rated 5 out of 5 stars

Tower Loan of Beaumont…

I found Tower Loan of Beaumont especially easy to work with and got great results in lowering and combining my interest rates and payments within only a couple of days.
My loan officer, Javier Silva, was one of the best loan officers I have ever worked with. Not only did he get the best new interest rate and payments from all the offers I went through, but he also walked me through every step so I would understand it, and he gave me options to choose from. I will definitely use them again for any future need!!!

20 April 2026
Unprompted review
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Reply from Tower Loan - Beaumont

Thank you for taking the time to share your experience with Tower Loan. We appreciate your kind words about Javier Silva and our service.

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service

2 April 2026
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

Thanks for highlighting our fast friendly service. We appreciate your positive feedback about your experience with Tower Loan.

Rated 5 out of 5 stars

Great People

Always there when i need a hand financially or when i want to buy things i cant afford but really want or in my case recently needed sure i pay for it and then some but its been very helpful. But i need to stop renewing my loans...i went from 190 to 230 to now almost 300 a month.....i owe thousands now getting outta hand lol soon i will pay all my debt off.....but glad they have been there when i needed them i now have switch 2 ps5 and a nice tv im good

19 March 2026
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Reply from Tower Loan - Beaumont

Thank you for your loyalty and trust in Tower Loan. We appreciate your honest feedback about your experience.

Rated 5 out of 5 stars

Awesome,your staff was very…

Awesome,your staff was very professional and I was impressed.Thank you'll and look forward to doing business with you'll again.God bless you'll.

19 March 2026
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

Thank you immensely for your kind words about our professional staff. We appreciate your trust in Tower Loan.

Rated 5 out of 5 stars

Great Customer service

I've went you before and have always been treated good....recommendations always for good service!

13 March 2026
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Reply from Tower Loan - Beaumont

We are honored to hear about your positive experience with our customer service team. Thank you for recommending Tower Loan!

Rated 1 out of 5 stars

GREED LOAN

JUST NEED A NEW DUE DATE TO
AVOID THE LATE FEES EACH MONTH.
COMPANY WILL NOT TAKE A PAYMENT
UNLESS THE LATE FEE IS INCLUDED
NOT GOOD

19 April 2025
Rated 5 out of 5 stars

Professional

Professional, fast service. Julian was so friendly and helpful. Beaumont Texas location.

21 January 2026
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

We are thrilled to hear about your professional, fast service experience. Thank you for recognizing Julian's friendly and helpful approach.

Rated 5 out of 5 stars

Everything was great & very…

Everything was great & very professional.

20 December 2025
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

Thank you for your review. We appreciate you recognizing our professional service and are pleased everything met your expectations.

Rated 5 out of 5 stars

I received a call about a week later…

I received a call about a week later and all the important terms were explained as well as ways to make a payment.

24 October 2025
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Reply from Tower Loan - Beaumont

We are honored to hear the important terms were clearly explained and payment options discussed during your follow-up call.

Rated 5 out of 5 stars

Great customer service

Great customer service. I felt so welcomed.

30 August 2025
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

We greatly appreciate your kind words about our customer service. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Great service

Great service, really pleasant to deal with, very courteous!!!!

24 June 2025
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

Thank you for the positive feedback! We're glad to hear that you found our service to be great and our team courteous. We strive to provide a pleasant experience for all our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Great service

Great service, friendly and professional service and respectful.

3 June 2025
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

Thank you for the positive feedback! We're glad to hear that you found our service to be friendly, professional, and respectful. We strive to provide the best experience for our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Easy and convenient.

Easy and convenient.

22 April 2025
Tower Loan - Beaumont logo

Reply from Tower Loan - Beaumont

We're glad to hear that you found our service easy and convenient. Your positive feedback is greatly appreciated. Thank you!

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