The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience over... See more
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The team at the aurora location were great! Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help... See more
Company replied
SIMPLY COMPLETELY CUSTOMER ORIENTED!! 1. Proactive to your needs! 2. Loan simplicity! 3.outstanding customer friendly! 4. Staff are top notch! 5. WHO sends a check in the mail and asks; CAN WE... See more
Company replied
Great service as always. Good experience to have and all is professional and timely.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Aurora
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
481 North Commons Drive, Unit F, 60504, Aurora, IL, United States
- 630-585-9268
4.6
Excellent
43 reviews
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Great service as always
Great service as always. Good experience to have and all is professional and timely.
26 June 2026
Reply from Tower Loan - Aurora
We are grateful for your kind words, Pam. Delivering professional and timely service is what Tower Loan strives for consistently.
Excellent Customer service and it was…
Excellent Customer service and it was great to get a loan easy process
Staff and management Team
Excellent Customer service
30 May 2026
Reply from Tower Loan - Aurora
Your positive feedback on our customer service and loan process is appreciated. We will share your kind words with our staff and management team.
How much and easy for a lone
23 May 2026
Reply from Tower Loan - Aurora
Thank you for your question about loan options. Please contact us at (630) 585-9268 for specific details.
Tower loan is my emergency back up when…
Tower loan is my emergency back up when I need them they have never let me down. They are very professional and always have a kind word keep up the good work tower 👍
19 May 2026
Reply from Tower Loan - Aurora
We are happy to hear Tower Loan serves as your reliable emergency backup. Thank you for recognizing our professional service.
That it was very easy to get a loan at this place compare to others places.
Great service and really nice people to get a loan fast when needed..
22 April 2026
Reply from Tower Loan - Aurora
We are thrilled to hear about your positive experience with our easy loan process and great service at Tower Loan.
I have been a customer of this company…
I have been a customer of this company for a long time and have been treated fairly in the process of borrowing, even if the personnel changes overtime. I believe that shows a solid character of the institution.
21 April 2026
Reply from Tower Loan - Aurora
Your positive feedback about our fair treatment and institutional character means everything to us. Thank you for your continued loyalty.
I have been doing business with this…
I have been doing business with this location for the last 8 years, even that the interés is high on the loans, they always approved me a loan.
9 April 2026
Reply from Tower Loan - Aurora
Your review is appreciated, Carlos. We value your eight years of loyalty with Tower Loan and commitment to our services.
Very professional and very quick!
26 March 2026
Reply from Tower Loan - Aurora
We are thrilled to hear you found Tower Loan professional and quick. Thank you for your positive feedback.
Reply from Tower Loan - Aurora
We're happy to hear that we could assist you in simplifying your payments and lowering your interest rate. Thank you for sharing your experience with us.
The Aurora location customer service is…
The Aurora location customer service is great.
6 December 2025
Reply from Tower Loan - Aurora
Thank you for your review. We appreciate your kind words about our Aurora location customer service team.
I had a loan with Tower loan and I…
I had a loan with Tower loan and I needed someone more money so instead of being rejected or declined they approved it the other loan was something like paid off and I got the loan in and not a high rate reasonable time to pay it reasonable payment a lot of places would tell me no Tower loan said yes
29 November 2025
Reply from Tower Loan - Aurora
We are thrilled to hear about your positive experience with Tower Loan and our reasonable rates and payment terms.
Reply from Tower Loan - Aurora
Thank you for recognizing our team's professionalism and courtesy. We value your positive feedback about our staff.
Reply from Tower Loan - Aurora
We are glad to hear everyone was friendly, nice and efficient. We appreciate your wonderful feedback about our team.
Reply from Tower Loan - Aurora
Thank you immensely for your positive feedback about our service at Tower Loan.
The team at the aurora making the process comfortable and easy
The team at the aurora location were great!
Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help to get thru some obstacles... thank you for helping!
7 November 2025
Reply from Tower Loan - Aurora
Thank you for your review, JAIME! We are grateful Ayesha and our Aurora team made the process comfortable and provided excellent service.
Applying for loan was easy personnel…
Applying for loan was easy personnel were great to work with
3 October 2025
Reply from Tower Loan - Aurora
Your positive experience means everything to us. Thank you for recognizing our team's dedication to making the process easy.
The young African American woman
The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience overall was Amazing. I can not remember the young woman name , she was very professional.
8 October 2025
Reply from Tower Loan - Aurora
Thanks for the kind words about our team member. We are thrilled she provided professional service and made the process easy.
SIMPLY COMPLETELY CUSTOMER ORIENTED!
SIMPLY COMPLETELY CUSTOMER ORIENTED!!
1. Proactive to your needs!
2. Loan simplicity!
3.outstanding customer friendly!
4. Staff are top notch!
5. WHO sends a check in the mail and asks; CAN WE HELP- NO ONE ELSE!!
3 October 2025
Reply from Tower Loan - Aurora
We are thrilled to hear about your outstanding experience with Tower Loan! Your feedback about our customer-oriented approach means everything to us.
Reply from Tower Loan - Aurora
Thank you for your wonderful feedback about our customer service team at Tower Loan.
This place is very unprofessional
This place is very unprofessional. Very rude people. If you are late on a payment they will send someone to your house! I will be reporting them to the BBB. Aurora IL office.
DO NOT send anyone again to people’s house it also could be a safety concern for your employees having them showing up uninvited to someone’s house. A lot of crazy people out there.
8 August 2025
Unprompted review
Reply from Tower Loan - Aurora
We regret to learn about your experience and understand your concerns about our collection practices. Please contact us at (630) 585-9268.
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