Tower Loan - Athens Reviews 

23
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TrustScore 4.5 out of 5

4.6

639 Highway 72 West, 35611 Athens, AL, US

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Rated 5 out of 5 stars

The customer service at my local branch. The Branch Manager, Angela and her assistant, Tasha are so professional and friendly. They greet you with a smile and is eager to help you out anyway possible... See more

Company replied

Rated 5 out of 5 stars

One of the best loan companies around. Great customer service, fast and easy and never all the unwanted calls way before due date, highly recommend.

Company replied

Rated 5 out of 5 stars

I love doing business with tower loans they have always gave me what I need and ask for they have never turned me down.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Athens

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 639 Highway 72 West, 35611, Athens, AL, United States

  • 256-262-6838

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and courteous

The staff are always very helpful and courteous when we call or walk in.

13 August 2026
Tower Loan - Athens logo

Reply from Tower Loan - Athens

We are glad to hear the staff at Tower Loan are consistently helpful and courteous. We appreciate you sharing your experience, Jennie.

Rated 5 out of 5 stars

The customer service at my local…

The customer service at my local branch. The Branch Manager, Angela and her assistant, Tasha are so professional and friendly. They greet you with a smile and is eager to help you out anyway possible with your financial needs.
The service at this Branch is like dealing with a friend not just another customer making a payment.

12 August 2026
Tower Loan - Athens logo

Reply from Tower Loan - Athens

Thank you, Steve! Angela and Tasha exemplify the friendly, professional service we strive to provide every customer at Tower Loan.

Rated 5 out of 5 stars

Everything went as smooth as possible

Everything went as smooth as possible. I am very pleased with the service and attitude of the company and staff.

25 June 2026
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Reply from Tower Loan - Athens

Thank you, Jimmy. We are pleased everything went smoothly and that our staff's service and attitude met your expectations.

Rated 5 out of 5 stars

The ladies in the Athens location are…

The ladies in the Athens location are polite friendly and willing to go the extra mile to satisfy.

14 May 2026
Tower Loan - Athens logo

Reply from Tower Loan - Athens

We are absolutely thrilled to hear our Athens team provided such excellent service. Thank you for recognizing their dedication.

Rated 5 out of 5 stars

Great customer service!!!

Great customer service!!!

17 April 2026
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Reply from Tower Loan - Athens

Thank you for your wonderful feedback! We are glad to hear about your positive experience with our team.

Rated 5 out of 5 stars

One of the best loan companies the place to goaround

One of the best loan companies around. Great customer service, fast and easy and never all the unwanted calls way before due date, highly recommend.

4 February 2026
Tower Loan - Athens logo

Reply from Tower Loan - Athens

Thank you for your review. We appreciate your kind words about our customer service and recommendation.

Rated 5 out of 5 stars

Great staff

Great staff, always willing to work with those who have fallen on difficult financial times.

7 February 2026
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Reply from Tower Loan - Athens

Thank you for sharing your kind words about our staff and their commitment to helping during difficult times.

Rated 5 out of 5 stars

I love doing business with tower loans…

I love doing business with tower loans they have always gave me what I need and ask for they have never turned me down.

13 December 2025
Tower Loan - Athens logo

Reply from Tower Loan - Athens

Thank you for taking the time to share your experience. We appreciate your loyalty and trust in Tower Loan.

Rated 5 out of 5 stars

Excellent friendly customer service

Excellent friendly customer service. Helpful and understanding of our needs.

17 October 2025
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Reply from Tower Loan - Athens

Thank you for your review, Gloria. We deeply value your recognition of our friendly customer service and understanding approach.

Rated 5 out of 5 stars

They are such great people always…

They are such great people always willing to help if you need it

15 August 2025
Unprompted review
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Reply from Tower Loan - Athens

Thank you for your kind words and positive feedback. We're pleased to hear that you had a great experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Tasha and Angela explained everything…great

Tasha and Angela explained everything and showing how to build my credit

16 July 2025
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Reply from Tower Loan - Athens

We're glad to hear that Tasha and Angela were able to assist you in understanding how to build your credit. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

The lady was so nice and kind helped me alot

I'm so grateful they helped me that's a good place and a nice and kind and happy atmosphere

15 July 2025
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Reply from Tower Loan - Athens

We're glad to hear that you had a positive experience and appreciated our friendly atmosphere. Your feedback is greatly appreciated. Thank you for choosing us!

Rated 4 out of 5 stars

Fast

Fast, friendly service.

10 July 2025
Tower Loan - Athens logo

Reply from Tower Loan - Athens

We're glad to hear you found our service fast and friendly. Your feedback is greatly appreciated and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Satisfied!!!

The process was very simple and professionally done with nothing but 100% satisfaction from beginning to the end. Tosha and Angela were both absolutely amazing throughout the entire process 😁

20 May 2025
Tower Loan - Athens logo

Reply from Tower Loan - Athens

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our process simple and professional. It's wonderful to know that Tosha and Angela were able to assist you effectively throughout your experience. Your satisfaction is our top priority.

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