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Towbar Express Reviews 

11,762
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the easy and efficient booking process, praising the straightforward website and prompt appointment confirmations. Many commend the staff for their professionalism, friendliness, and knowledge, noting their punctuality and efficient, tidy work, often completed at home. The service is consistently excellent, with quality towbars installed quickly and discreetly, leading to high recommendations. However, some customers noted issues with scheduling, including multiple booking changes, late arrivals, or fitters failing to show up. A few other people also felt that there were problems with product quality, such as towbars becoming loose after light use, items not fitting, or installation errors like exposed wiring or missing parts.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and efficiency.... See more

Service

People report positive experiences with service, often highlighting the outstanding service from start to... See more

Product

Clients share positive opinions on product quality, with many reviewers describing the tow bars as sturdy,... See more

User experience

Reviewers express high satisfaction with the overall user experience, describing it as "first-class" and... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking process easy, received call to move as not enough time to fit on day requested, perfectly happy with this. Arrived on time, didn't mess about got straight onto the fitting, explained what h... See more

Rated 5 out of 5 stars

Easy booking system. Pricing was clear. Plenty of appointments and could come to fit quickly. The guy who attended was very knowledgable and clearly experienced. Turned up am as expected. Had contact... See more

Company replied

Rated 5 out of 5 stars

Easy to book fitting appointment. Reminder received the day before. Fitters notified me when they were 20 minutes away. Friendly fitters took photos of the state of the car before work started and a... See more

Company replied

Rated 5 out of 5 stars

Nathan, my towbar fitting engineer, was great. Felt sorry for him having to work in today's heat. 🥵 This the second towbar I have had fitted by Towbar Express, and both have been completed profess... See more

Company replied



Company details

  1. Car Accessories Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Bicycle Rack
  5. Car Equipment Accessories Store
  6. Towing Equipment Provider

About Towbar Express

Written by the company

Enter your registration number and postcode at www.towbarexpress.co.uk for an instant quote!

With over 30 years in business, we operate a professional mobile Towbar fitting service with a fleet of vans covering 95% of England and parts of Scotland and Wales, with Towbar fitters based locally to you.

You can check if we cover your area by clicking here.

At Towbar Express, we believe in doing things properly. That's why we directly employ and train all of our towbar installers. We never subcontract work to third-party companies or self-employed engineers, giving you complete confidence that every installation is carried out by a fully qualified member of our expert team.

From the moment you book until your installation is complete, we manage every step of the process. As long as there's a safe place to work, our mobile engineers can fit your towbar at your home, workplace, or another convenient location—saving you time and the inconvenience of visiting a garage.

We only supply premium-quality towbars from the world's leading manufacturers, including the same brands trusted by vehicle manufacturers for original equipment. Rather than choosing the cheapest option, we carefully select the towbar that provides the best fit, appearance, and performance for your specific vehicle.

Booking couldn't be easier. Simply choose your preferred towbar, electrics kit, and installation date, and we'll take care of the rest. Our fully equipped mobile fitters come to you, providing a professional installation with minimal disruption, so you can get on the road sooner.

Customer satisfaction is at the heart of everything we do. We're proud to have earned thousands of 5-star reviews thanks to our expert workmanship, outstanding customer service, and commitment to delivering every installation to the highest standard.

When you choose Towbar Express, you're choosing a company trusted by motorists across the UK for quality, convenience, and complete peace of mind.

Towbar Express - The UK's Leading Towbar Fitting Company

Written by the company

Why Choose Us? ... Expertise You Can Trust
1. Fully Employed, Professional Fitters We never subcontract our work. Every towbar is installed by one of our fully employed, highly trained fitters, ensuring consistent quality and workmanship on every job. 2. Mobile Towbar Fitting at Your Convenience We come to you. Whether you're at home, at work, or another convenient location, our mobile fitting service saves you the time and hassle of visiting a garage. 3. Towbar Installation for All Vehicle Types We professionally install Swan Neck, Flange, and Detachable towbars for cars, vans, and motorhomes. Every installation is completed safely, efficiently, and to the highest standards. 4. Instant Quotes & Easy Online Booking Get a free, no-obligation quote in seconds and book your towbar installation online with a quick and simple booking process. 5. Trusted by Thousands of Customers Join thousands of satisfied customers who have rated us 5 stars on Trustpilot. Our reputation is built on quality workmanship, outstanding service, and customer satisfaction.
How Our Mobile Towbar Fitting Service Works
1. Book Your Mobile Towbar Installation Booking with Towbar Express is quick and easy. As long as you can provide a safe working area—such as your driveway, workplace, or a private car park—our mobile engineers can fit your towbar almost anywhere in the UK. 2. Get an Instant Quote Receive an instant online quote in seconds by entering your vehicle registration or browsing by make and model using our Towbar Finder Tool. 3. Choose Your Towbar & Fitting Date Once you've selected the right towbar, simply choose your preferred installation date and complete your booking with our secure online checkout. 4. We'll Double-Check Everything Our team will confirm that the correct towbar and wiring kit have been selected for your vehicle and check availability for your chosen fitting date. 5. Sit Back – We'll Take Care of the Rest Not sure which towbar you need? Just enter your registration number or give us a call, and we'll help you choose the right option. We'll then confirm all the booking details, and your mobile towbar fitter will arrive on the agreed date to complete the installation.
Professional Mobile Towbar Fitting at Your Location
Our fully qualified mobile fitters come to your home, workplace, or another convenient location, making towbar installation simple and hassle-free. When your fitter arrives, they'll first confirm your vehicle details and ensure the correct towbar and electrical components are ready before beginning the installation. Most towbar fittings take between 1 and 4 hours, depending on your vehicle and the type of electrical system being installed. For your convenience, you can choose either a morning or afternoon appointment, allowing you to fit the installation around your schedule. Once the installation is complete, your fitter will carry out comprehensive safety and electrical tests to ensure everything is working correctly. They will then provide a full demonstration of your new towbar and electrics, answer any questions you may have, and leave you ready to tow with confidence.
Hit the Road with Confidence
With thousands of 5-star customer reviews and a comprehensive warranty on every towbar we install, you can book with complete confidence. Our commitment to you doesn't end once your towbar is fitted. We provide dedicated aftercare and ongoing support, with our friendly UK-based customer service team always on hand to answer any questions or provide assistance. Towbar Express – the UK's trusted name for professional mobile towbar fitting, delivering expert installation, exceptional service, and complete peace of mind.
We directly employ and train all our own Towbar installers!
When you choose Towbar Express, you're choosing a company that manages every aspect of your installation. We never subcontract work to third-party companies or self-employed engineers. Every towbar is fitted by one of our fully employed, highly trained technicians, giving you complete confidence from booking through to installation. As long as there's a safe place to work, we can fit your towbar at your home, workplace, or another convenient location—saving you time without compromising on quality.
Quality Workmanship, Guaranteed
Customer satisfaction is at the heart of everything we do. With thousands of 5-star reviews and a reputation for exceptional service, we take pride in delivering a professional installation that's completed right the first time. Whether you're towing a caravan, trailer, bike rack, or horsebox, you can rely on Towbar Express for expert advice, quality products, and professional mobile towbar fitting across the UK.
Which Towbar Manufacturers Do We Use?
We source our towbars from the world's leading manufacturers—the same trusted companies that supply Original Equipment (OE) to many vehicle manufacturers. Rather than choosing the cheapest option, we carefully select the towbar that offers the best fit, appearance, and performance for your specific vehicle. Our priority is to install the neatest, highest-quality towbar available, ensuring a professional finish without compromising on strength, safety, or reliability. By working with industry-leading manufacturers, we can provide durable, precision-engineered towbars that meet the highest quality and safety standards, giving you complete confidence every time you tow.

Towbar & Towing Electrics Warranties

At Towbar Express, we stand behind the quality of both the products we supply and the workmanship of our installations, giving you complete confidence every time you tow.

At Towbar Express, we stand behind the quality of both the products we supply and the workmanship of our installations, giving you complete confidence every time you tow.

Lifetime Warranty
All fixed towbars we supply are covered by the manufacturer's lifetime warranty against manufacturing defects.
This warranty applies to the fixed components of the towbar assembly only and does not cover moving parts such as detachable necks, towballs, locks, or other accessories.

12-Month Installation Guarantee
In addition to the manufacturer's warranty, Towbar Express provides a 12-month workmanship guarantee covering:
- Towbar installation;
- Electrical installation;
- Wiring;
- Fitted components not covered by the manufacturer's warranty;
- If an installation-related fault develops within 12 months of fitting, we'll repair it free of charge.

Our Commitment
We aim to provide every customer with high-quality products, professional installation and excellent aftercare. If you ever have a question about your towbar or installation, our UK-based customer support team is always happy to help. Call us on: 0800 328 0592

Contact info

Promotion box for Towbar Express

Looking for a Local Towbar Fitter?

Our fitters come to your home or work address for your Towbar Fitment!

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(11,762)

1,582 reviews in the last 12 months

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Rated 4 out of 5 stars

The fitter knew his stuff and the…

The fitter knew his stuff and the towbar was fitted in just a cupple of hours you lost a star because I booked for the Friday which was accepted by the website so I arranged time off work and and a few outher things to happen on the same day to be call by a lovely lady to tell me thay can not make the appointment and had to reschedule for the following Thursday wich then messed up all my plans and was unable to get thing rearranged

22 July 2026
Rated 5 out of 5 stars

Very good service

Very good service. Friendly customer service to discuss availability. Adam King from the team came over and did a great job, friendly, professional and communicative.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Friendly and Highly Recommended

Outstanding service from start to finish. The whole process was professional and straightforward, from ordering through the website to the fitting appointment itself. Communication was excellent, the towbar was fitted to a very high standard, and everything was clearly explained afterwards. Wayne was particularly excellent – knowledgeable, professional and a real credit to the company. I wouldn’t hesitate to recommend them to anyone looking for a towbar fitting. A truly first-class experience.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Wayne was brilliant

Wayne was brilliant, courteous and informative, he took the time to explain the tow bar and instruct on its removal and seating. So he gets 5 well deserved stars!

The drop in stars overall pertains to the booking process. I booked a PM slot on line. I then got a call to say I had to wait a week for a PM slot, (which was surprising but doable). A phone call days later informs me I'm booked for the late morning (after 11am), which I then also agreed to after making sure I can rearrange my day. I get a email reminder two days before the fitting, the email is totally blank other than the subject header " reminder" no time or date confirmation. The morning of the fitting day a text arrived at 8:20 to say they would be with me at 8:40 which meant further changes to the morning appointments on my part.

It has felt like I've been getting push back against a PM slot with every communication. So to arrive at a morning fitting feels like a fait accompli (always gonna happen no matter what). It's bullish practice. I've had 4 bars fitted by this company, fitters have all been great, the office and management is letting the company down.

If you can set aside a whole day and be flexible about when the job starts, then consider this company. I'd forget about booking online as its useless in so far as the systems simply does not hook up to what work is actually being allocated to the fitters. And if you do book using the on-line system expect a call changing the date and time and remember I told you so.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Booking process easy, perfect service.

Booking process easy, received call to move as not enough time to fit on day requested, perfectly happy with this.
Arrived on time, didn't mess about got straight onto the fitting, explained what he would have to do and how long it would take.
Once fitted demonstrated that everything as it should be, Wayne was pleasant,friendly and knowledgeable and provided a perfect service.
Highly recommend

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer was prompt, very professional and friendly. He fitted a removable tow bar to my recently purchased Mazda CX3. The bumper, which had had a slight knock and was slightly off now fits perfectly.
Thank you to the engineer and I would thoroughly recommend Towbar Express.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time. Works was carried out very efficently and was considerate. The gentmeman answered any and all.questions and provided very helpful advice. I would highly recommend Towbar Express.

30 July 2026
Unprompted review
Rated 4 out of 5 stars

The fitting and the quality of the…

The fitting and the quality of the workmanship was great and the only reason I i gave only 4 stars rather than 5 is the wait for the fitting I book for a Friday and I get a phone call telling me thay could not fit me in even the the webpage granted me the Friday booking had to rearrange for the following Thursday wich was disappointing considering I booked time off work to be in for the fitter

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Our fitter

Our fitter - Phil Bennett worked very hard and got the tow bar fitted in good time. He was very helpful and efficient and clearly knew what he was doing. Haven’t towed yet but all looks good

30 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service

This is how business should be conducted.
After searching for a tow bar for my Suzuki Vitara I eventually settled on Tow Bar Express. I was planning on another company but they stopped answering my emails!
I couldn't be happier with Tow Bar Express.
I made a couple of calls to the customer service centre, and I was always dealt with politely and professionally.
The tow bar fitter, Scott, arrived on time. He explained what would happen, and answered a few questions I had prior to him starting.
Scott was polite and very professional. It took him just under 2 hours to fit the tow bar. Upon completion he explained how to connect/disconnect, and checked the electrics were working. He made sure I understood how to fit/remove the tow bar.
Prior to leaving he explained the warranty on the tow bar, and the electrics.
Oh, and the tow bar is top quality :-)

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Although there was a one day delay the…

Although there was a one day delay the fitter made up for it by being excellent at explaining and showing me how to operate the swan neck, nothing was to much trouble excellent, would recommend Towbar Express to friends and relitives.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good. The gentleman seemed very professional. Very tidy engineer and everything was put back in place I hope!! Explained everything to me and everything worked. Won't be using it for awhile, let's hope all is good. Thank you for your professional service. Kind regards.

27 July 2026
Unprompted review
Towbar Express logo

Reply from Towbar Express

Brilliant, thanks Michael!

Rated 5 out of 5 stars

Adam king

Lovely chap Adam king. Came to my home. After lonnng day already had bless him. 35oc day. Very friendly clearly knows his stuff. Fitted it on the driveway. Showed me how it works. Just perfect. Couldnt ask for more. Great service great product. 11/10!!!

29 July 2026
Unprompted review
Towbar Express logo

Reply from Towbar Express

Fantastic review!

Rated 1 out of 5 stars

Asked to order part after taking money…

Asked to order part after taking money then it was wrong part
And took end off car before noticing
So lost a lot of time and money and no tow bar

6 July 2026
Towbar Express logo

Reply from Towbar Express

Thanks for the review Peter. I can see that this job did not go ahead as the wrong part was ordered on your side. If you want to order the correct part, we would be happy to come back out and complete the fitment.

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