Towing Centres Reviews 

438
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered a tow bar from Towing Centres and the delivery was very quick and on time. Sadly, our vehicle was involved in an accident shortly after, so we were no longer able to fit the tow bar an... See more

Rated 5 out of 5 stars

Great service from Barry at this company. Supplied me with a caravan A-frame bike rack by Thule which unfortunately arrived in a damaged box with a vital part missing. Responded very quickly to my ema... See more

Company replied

Rated 5 out of 5 stars

Dropped the guys a query by email and had a response within hours with links to the tow bar and electrics they recommended. Delivery was really quick, and local garage fitted without any issues,... See more

Rated 5 out of 5 stars

Easily contactable by phone when first choice was not in stock. Went for a slightly more expensive option but have the better product now I think, (Westfalia detachable on an Volvo XC60 ‘66 plate). So... See more

Company replied

Company details

  1. Trailer Supply Store
  2. Car Accessories Store
  3. Mobile Home Supply Store
  4. RV Supply Store
  5. Trailer Dealer
  6. Trailer Rental Service

Written by the company

NTTA Approved Towing Centre supplying Towbars, Trailer Parts, Trailer Hire, Electric Kits, Roof Racks, Cycle Carriers and much more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

438 reviews

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No recent history of asking for reviews

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4.9

All reviews

(438)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a tow bar from Towing Centres…

Ordered a tow bar from Towing Centres and the delivery was very quick and on time.

Sadly, our vehicle was involved in an accident shortly after, so we were no longer able to fit the tow bar and had to return it.

Despite contacting them around 3 weeks after purchase, they still refunded us in full, which we really appreciated.

Great customer service and communication — would definitely recommend.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

The lighting kit I ordered at 1 p.m

The lighting kit I ordered at 1 p.m. was already at my doorstep by 9 a.m. the next day, and the towbar showed up by 11:30 a.m. Both items fit the van flawlessly. I'll absolutely choose this company for future needs. Much appreciated!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Vê Transporter tow bar

Only boies the van in a couple of days ago . So didn’t have a long wait. Fantastic service trote was very accomadaging. And as o Hot there early . He even put me at the front of the que . Could be happier with the chouse .
Looks great. Over the moon with the choise .
Thanks tt .

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery and excellent customer support

My Towbar arrived next day. Very speedy.
Also Excellent customer support. The wiring kit I ordered was not quite correct for my vehicle, but they were happy to diagnose the issue by WhatsApp and arrange an alternative or a refund. Highly recommended.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

What a great company Towing Centres are.
I recently purchased a Brink towbar and dedicated wiring kit from them. They answered all of my questions and gave great advice.
I highly recommend them, and will definitely be using them again

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Great support and advice before sale

Great support and advice before sale. Recently ordered a Brink X5 G05 towbar form them, great support via wattsapp beforehand on hybrid fitting and advised best options as well as the ecs electronics. Delivery was prompt and efficient. Great experience and would recommend.

27 April 2023
Unprompted review
Rated 1 out of 5 stars

THEY WANT TO COPY YOUR BANK INFORMATION!

Just a warning for anyone thinking about hiring a trailer from these people...don't!
I tried to hire a trailer today, they wanted a copy of my driving licence, a copy of the V5 for the towing vehicle, a copy of my insurance for the towing vehicle, a utility bill and a £250 deposit! Although I thought this was a little over the top and far in excess of what is required by the people I usually hire from, I accepted their requirements. However, it was only when I arrived to collect the trailer did they then tell me they wanted a copy of my debit card! When I said I was uncomfortable having them copy all my bank details, including the security code, I asked to speak to the manager. He came through from the workshop, ratchet gun in hand and proceeded to tell me I had two choices, leave the details or leave the trailer. He had a very aggressive nature, was extremely rude and dismissive. I have never known anyone ask for a copy of someone's debit card previously, I'm not sure if it's actually legal to do so. Needless to say I didn't allow them to copy my card and promptly left. I for one will never go near that place again and I'll spread the word to anyone thinking about using them to steer clear. Awful business staffed by awful people!

27 February 2023
Unprompted review
Towing Centres logo

Reply from Towing Centres

Hello John, Thank you for the feed back, even though not totally honest, Yes you are correct on the documents required, and us taking a copy of you card, which was explained to your self, that it was kept in a locked safe, and returned straight back to your self to dispose off on the return of the trailer to destroy, it is clear you have never stayed in a hotel, or hired a car, as they swipe your card in case they need to charge you for anything after you have left or returned the vehicle.

All of this documentation is requested by our insurance company not us if you had listened instead of shouting you would have known this.

Now the bits that are not so true John as there are always two sides to every story, you came in to our store, the member of staff you spoke to told you what you needed. You asked him to check with myself the manager as you were querying it, which he did and came back to you. Then you started raising your voice demanding to speak to me as you were not happy with his answer, I then came through from the workshop carrying the hand drill I was using at the time from the job i was working on not a ratchet gun. When I came to the counter I was confronted with an angry Man shouting at my staff members and my self, the only way we could try to speak to you our self was raise my voice which you would not listen to.

Maybe these kind on bad manners work else were, we will not be bullied and followed our insurance companies policy as we always do. Would you hire a nearly £5000 trailer to some one with out the correct procedures in place? We can not afford to loose a trailer of this value, and not be able to claim on our insurance. You had a choice, you choose to not leave all of your details therefore, we could not hire you the trailer.

Fortunately we have many hires and many happy customers, with no issues, all other customers seem to understand.

Your nasty words also spreading into your feedback, speaks volumes, and the fact you only leave one star reviews for companies which any one can see!

Rated 5 out of 5 stars

Extremely fast delivery.

Ordered at 1pm, the lighting kit was delivered at 9am the following morning and the towbar arrived at 11:30am - fitted the van perfectly - I will definitely be using this Company again. Thanks.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Tow bar delivered promptly.

Tow bar not fitted yet but hoping to get to it soon. Delivered promptly an appears well made, fitting looks straight forward but slight problem with seized bolts to remove bumper. Problem with car not kit.

20 October 2021

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