Tough Leads Reviews 

Just right for extension socket for my new ev

Bought cable before for my Ami. Both cheaper and a better quality than others. Greatest thing is they are local and seem to know what they are doing. I bought a euro to uk high current cable recently and same quality delivered.

Excellent service from Toughleads. I ordered a 15m granny charger cable. Great quality. Recommended!

I recently had a positive buying experience with Tough Leads while purchasing an EV Charger (Wottz 15m) along with some other accessories. The ordering process was smooth, and I received the additional items within just a few days, which was impressive. However, there was a slight delay in the delivery of the EV charger itself.

I reached out to customer service, and they were incredibly apologetic, explaining that the delay was due to the manufacturer responsible for shipping the product directly to me. Despite this hiccup, I appreciated their transparency and responsiveness. Overall, I highly recommend Tough Leads for their great selection and customer service!

Great service and response, solved issues we were having and turned the solution around quickly.

Will definitely be using again

Excellent service. They had exactly what i needed for new hybrid car i had bought which saved me a fortune. The guy was really helpful and when i forgot to add a part to my order (totally my fault) they refunded me the postage on the 2nd order without me asking. Arrived quickly, well packaged, excellent quality. Highly recommend.

Good quality heavy duty extension lead,

Excellent product,communication and delivery.
Highly recommended.

Solved a charging problem for me both at home and in holiday cottage , no external power points and none near enough to the parking area for me to charge my new hybrid car.

Excellent quality, reasonable pricing, quick turnaround.

Only failure was DHL delaying my delivery by one day, not the fault of Tough Leads.

Top class service and product. I recently bought a BMw 530e plug in hybrid. The granny charger that came with it was only 6 meters long, not quite long enough to reach the plug in my garage. It’s £140-£160 for an appropriate lead. Then I discovered Tough Leads. I ordered a granny charger extension which is specially made by them with an RCD plug and top class wiring. It’s only £46 for a 5 metre extension and postage. I emailed asking if they could send it ASAP as I was going on holiday, the chap emailed back saying he will dispatch it that day and upgraded it to first class. I got it the very next day. They are in Somerset and I’m in Glasgow. Delighted and would highly recommend this company anytime. Thanks

Can't praise this company too much. As always, I left getting an adapter for an EV granny charger to the last minute before going on holiday. After wasting time on Amazon, came across Tough Leads. They had exactly what I was looking for. Ordering was easy, followed by a quick confirmation. My bad, I had accidentally opted for 2nd class post. Quick email to them, and it was sorted without fuss, during a bank holiday weekend. Adapter arrived this morning, Just the right product at a good price, coupled with top customer service. Strongly recommend.

We ordered some important parts for our work and paid for the express delivery.

2 weeks later, still no sign of the items and there is no phone number to reach.

We are suffering loss of business every day.

Worst experience of online ordering so far.

Great product, easy to order

Quick dispatch, kept upto date with real time tracking. My external extension double socket arrived in perfect condition and we now have our hot tub back up and running with sound mind that we have a good working trip on the lead as well

Highly recommend this company.

A really great product.

I purchased the extension lead with in line RCD for a EV granny charger and have been using it for about 2 weeks.

The delivery was fast and the product handles the charging of my EV with no problems. There is some ambient heat from the plug and RCD unit but nothing to be concerned about, and nothing that isn't to be expected given it's taking 10A for 20 hours at a time!

I have no safety concerns and no concerns in relation to the products specification or effectiveness.

I'll be buying more products from Tough Leads in the future. Next up, an EV to load adaptor, which I am confident will be another great product.

I needed a slightly longer cable length to the meter from the marina pylon so that the meter would lie flat on the marina deck. Tough Leads said no problem and no extra charge. Meter arrived as ordered in a few days. Great customer service.

Only took two days to arrive. I ordered an EV Charger extension lead which was robust and well made.

Great product, quick delivery

Echoing what tschepitz has said:
i placed my order on 14th of April and paid via credit card, until today (2nd May) i have not received the goods. The shipment is listed as 'dispatched' but no further information. I sent several emails, an enquiry online and a Facebook message asking for status of my order and have not received any reply by now