toucanBox Reviews 4,344

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

My * loves Toucan box, I've been a subcriber for quite some time. My eldist used to look forward to receiving their monthly box as well until they became a teenager. Sad to read from an email sent fro... See more

Rated 5 out of 5 stars

Their customer service is spot on and the boxes have been fantastic fun for our five year old. The build activities and accompany magazine are great and we've all loved doing them together as a fam... See more

Rated 5 out of 5 stars

We've had Toucan Box delivered for two years now and my son continues to love the crafts. He regularly asks "do we have a new Toucan Box?" The crafts are age appropriate and creative. I definitely rec... See more

Rated 5 out of 5 stars

These boxes have been exceptional for our 3 and 6 year olds. I've been subscribing for 2 or 3 years and every box is different with nothing repeated for the whole time. They've led the children to go... See more

Company details

  1. Art Handcraft

Written by the company

A flexible subscription encouraging crafting, creativity and learning in children aged 3-8


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Their customer service is spot on and…

Their customer service is spot on and the boxes have been fantastic fun for our five year old.

The build activities and accompany magazine are great and we've all loved doing them together as a family.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

My query was handled swiftly and…

My query was handled swiftly and efficiently.
Two of my granddaughters receive their monthly kits with elation and spend precious time with their Dad building, reading,colouring etc.
We are all thrilled with your product.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

We've had Toucan Box delivered for two years now and my son continues to love the crafts. He regularly asks "do we have a new Toucan Box?" The crafts are age appropriate and creative. I definitely recommend this subscription for rainy (and sunny) day activities to keep little ones occupied and engaged.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Has everything you need

I’ve been using these for years and now my children have sadly outgrown them. They contain everything you need and once they’ve made their creation it’s something they can then play with. Great to pack for holidays too in case there’s a rainy day.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Great for 3+

We've had these boxes since my little boy was 3. He's always found them fun to make and play with. I'd recommend them.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Hours of Enjoyment

My granddaughters loved receiving their crafting boxes over last 3 years. Lots of interesting ideas that have kept them busy for hours.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

No response from customer service

Hello,
I bought a toucanbox on the French website, but i am still waiting for the confirmation email.
Secondly, when i want to create my customer account, it doesn't work, so i can't follow the shipping.
Then, i sent an email but i have no response from the customer service.
However you took correctly the 214,80€ from my bank account...

3 December 2024
Unprompted review
toucanBox logo

Reply from toucanBox

Thank you for your feedback. We did send you an email with a solution to address your complaint. Please, check your inbox for further details.

Rated 1 out of 5 stars

Be careful with subscriptions …

I think this company is a bit sneaky when it comes to a subscription. I went to cancel mine but it ‘failed’ and continued. I was then charged on two further occasions before I noticed and complained. Not impressed

3 December 2024
Unprompted review
toucanBox logo

Reply from toucanBox

Thank you for your feedback. We did send you an email with a solution to address your complaint. Please, check your inbox for further details.

Rated 5 out of 5 stars

My daughter is always so excited when…

My daughter is always so excited when her craft box from toucan box arrives.
The activities keep her happy and busy and she proudly displays what she has made.

25 November 2024
Unprompted review
toucanBox logo

Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Lovely little packages delivered…

Lovely little packages delivered monthly.
Excellent for younger children. They'll be entertained and get to be creative. So much in the package and excellent value for money.

25 November 2024
Unprompted review
toucanBox logo

Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Amazing company

Amazing company, the boxes are incredible but customer service always great and they’re always on hand for questions. The kids love these boxes, would recommend to all.

22 November 2024
Unprompted review
toucanBox logo

Reply from toucanBox

Thanks for sharing your experience with us!

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