Total Moving Solutions Reviews 

557
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making the moving process smooth and stress-free. Many appreciate the excellent customer service, with coordinators providing reassurance, expertise, and clear communication throughout their journey. People found the pricing to be reasonable and competitive, offering great value for the comprehensive service provided. The service, including timely pickups and deliveries, was frequently described as efficient and careful with belongings, ensuring items arrived in good condition. Reviewers highly recommend the company for its reliable and professional moving solutions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, highlighting the high level of care and... See more

Price

Users describe positive interactions with price, with many reviewers finding the pricing to be excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Upon gathering a number of different quotes for a move from Netherlands back to the UK, myself and my partner settled on TMS. What a stroke of luck that turned out to be... Christian was assig... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Christian and his team took the stress out of moving from Belgium to the UK. We had quite a short deadline to get things organised and no idea where to start or what was involved... See more

Company replied

Rated 5 out of 5 stars

Brilliant company, From start to finish. I emailed a enquiry for a move from UK to Netherlands, and I was given Christian as my coordinator, and he was great, he advised me what I needed to do, and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Steve at TMS was super helpful and made a stressful big international move very smooth. The tips and support I got was fantastic. The price was reasonable a d worth every penny. Eve... See more

Company replied


Company details

Written by the company

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

557 reviews

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4.8

All reviews

(557)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and friendly throughout, great price.

From the word go, I found Total Moving Solutions great to deal with. James, Melissa and Christian, at headquarters, were always more than helpful in organising the move, especially when I had to postpone more than once while waiting to exchange contracts on the sale of my old home. I was worried they'd lose interest, but they were sympathetic and flexible. I was very grateful for this.

The removal team were at my old home in West Wimbledon before 09:00. They were ready to leave at 11:00. They couldn't have been friendlier or more helpful. My own packing wasn't complete, but they were happy to dive in and help me. I nearly forgot the stuff in the garage, but they barely batted an eyelid and loaded all of that in a minute or two. Their attention to detail was striking.

Just this morning, they (different team) were here at my new address – before 10:00, I think. All done in just over one hour. Again, friendly and helpful. And this makes such a difference to the stressful business of moving.

The price was very good. Compared with some other estimates, it was surprisingly low – especially for the quality of work done. Really excellent, and I'd recommend TMS to anyone, wholeheartedly.

25 July 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks so much Drummond, for the kind words and comprehensive review.

It has been a pleasure to assist you with the removal and we are so glad to hear how happy you have been, not just with the removal service but also our customer service.

Should you ever have any future removal requirements, please do not hesitate to contact us.

Wishing you all the very best in Scotland.

Many thanks,

James

Rated 5 out of 5 stars

My family and I decided to return to…

My family and I decided to return to Portugal this year. We arrived in June, but the decision was made last year. We spent a year preparing everything for our return, including finding a reliable moving company to transport our belongings. I can say that the beginning was very stressful because with so many companies offering the service and so many reviews (good and bad), we didn't know what to choose. That's when a couple of friends recommended Total Moving solutions to us, and I can say it was the best decision—simply 5 stars. After the first contact with Christian, I went from being constantly stressed to feeling relaxed and worry-free. Christian was always available to answer all my questions. And from the first contact to the day I received my belongings in Portugal, everything went smoothly. Both the team that picked up the items in the UK and the one that delivered them in Portugal were 5-star. They handled things with great care, rewrapped some furniture because they thought they weren't well packaged for transport, and always contacted me beforehand to confirm details.
I just wanted to leave a message of thanks to the whole team for the excellent work, especially Christian for always being available. I couldn't be happier because everything went wonderfully well, thank you very much.

12 June 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you so much for leaving a lovely and comprehensive review, Joana.

I am so pleased to hear you have been happy with the service provided and that you felt so well supported by Christian, your Move Manager during the whole process.

Wishing you all the very best and please do not hesitate to contact us again, should you have any future removal requirements.

Many thanks,

James

Rated 5 out of 5 stars

Great experience with TMS

Great experience with TMS. Two moves carried out from London- one to Switzerland and one to Wales. Very well organised and highly efficient- all went smoothly without any fuss. Scott was very professional and easy to deal with. Highly recommended.

7 July 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the great review, Ian.

I am thrilled that you have been happy with the service for both removals and pleased with the customer service provided by Scott too.

Thank you again for you business.

Many thanks,

James



Rated 5 out of 5 stars

International move

Scott was very helpful, supportive and friendly. He kept me updated with the whole move from the day they collected up till after the delivery.
The Movers they used where also helpful and friendly. Definitely recommend them 👌
Thank you

5 June 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Mary.

It was a pleasure to be able to assist you with your removal from the UK to Portugal.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

I can’t recommend TMS highly enough

I can’t recommend TMS highly enough. They moved our stuff to Ireland in May 2024 and moved it back to Canterbury in June 2025. From the staff at the TMS office to the Northern Irish based removal guys everyone was a pleasure to work with: helpful, friendly and very professional. They’ll also very good with giving updates. And no problem is a problem for these guys! We had a delay between leaving Ireland and being able to move into our house and Christian reassured me and organised storage. Then when there was a potential further delay he helped me to have a Plan B in place. We’re not moving anymore! But if we were, we would definitely use TMS again.

18 June 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the kind review, Eddie.

So pleased to hear how happy you have been with the service and it is always fantastic to work with repeat customers.

Thank you again for trusting us with your removals and should you have any future removal requirements, always here to assist.

Wishing you all the very best and thanks for the recommendation.

Many thanks,

James

Rated 5 out of 5 stars

Stress free

TMS turned one of life's most stressful experiences (moving house) to an absolute breeze.
My case manager was an absolute star! Not only was he friendly and personable, but he was quick when responding to any questions and kept me informed throughout. As there were hiccups between selling and purchasing, TMS accommodated changes when they arose.
The bonus being TMS reasonable prices!

A shout out to the lovely collection and delivery guys. Very friendly, quick workers and must be masters of Tetra puzzles. They treated my stuff with utmost care. Thank you.

15 June 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Sandra.

I am thrilled to hear how happy you have been with your removal from Ireland to South Wales. Also that you have felt the removal was a stress free process.

Wishing you all the very best in your new home.

Many thanks,

James

Rated 5 out of 5 stars

Made moving easy

Total Moving Solutions made moving so easy and nothing was too much trouble for them.
Any questions that I had were answered with great detail and they reply with emails very quickly
Collecting the furniture and boxes from the house was done so quickly and professionally as was delivery to our new home, again nothing was too much trouble for the lads collecting and delivering and I can not speak highly enough of them.

14 May 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for taking the time to leave a review, David.

It was a pleasure to be able to assist you with your removal from Henley on Thames to Dublin.

Wishing you all the very best in your new home.

Many thanks,

James

Rated 5 out of 5 stars

Great service

Great service. Very responsive team especially Steve. Everything landed on time with no damage. Very happy with the service provided. Would definitely recommend! Also the team was accommodating when the time of collection has changed!

3 June 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Klaudia.

I am pleased to hear how happy you have been with the service provided and really appreciate the recommendation.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Highly recommended

I highly recommend using TMS for your move. We recently moved abroad from the UK in a very busy time for us where there was a lot of uncertainties. In addition to being the best quote we received, they delivered high quality customer service. A special thanks to Christian from TMS who supported us along the way and gave us peace of mind regarding the collection, storage and delivery of our belongings. Great communication and responsiveness throughout.

27 May 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the great review, Camille.

Thrilled to hear how happy you have been with the service and really appreciate you taking the time to leave a review.

Thank you for the recommendation.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

An amazing Team that delivered a…

An amazing Team that delivered a service flawlessly. Communicated every step of the way and responded to all queries they same day, if not with in the hour!
I highly recommend, and should I move again.... I would not hesitate in using them again.

12 May 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for taking the time to leave a review.

I am so pleased to hear that you have been happy with the service provided.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and responsiveness for our large shipment from UK to UAE. Scott was particularly very helpful with all our questions. Delivery was smooth with everything intact as it was packed. We’re very happy with the service.

The delivery team was also prompt and thorough. They helped with unpacking most of the boxes.

10 May 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for taking the time to leave a review, Nitin.

Great to hear you have been happy with the removal service and also customer service provided by Scott, your Move Manager.

Wishing you all the very best in the UAE.

Many thanks,

James

Rated 5 out of 5 stars

Moving from Dublin to the UK

TMS recently moved our furniture from Dublin to the UK. The whole procedure was handled in a professional, value for money, manner. From the first contact to the safe arrival, communication was excellent. I knew exactly what was happening and when. Very reassuring when shipping your furniture. After several quotes, we found their cost was very competitive and good value. From Scott in the office, to Michael, the delivery driver, everyone was helpful and professional. Would highly recommend.

15 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the great review, Kay.

Thrilled you have been happy with the service provided.

Thank you again for your business and wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Great comms

TMS always kept me up to date with what was happening. Offered the best price and I'm happy to have gone with their offer. A really friendly bunch who know how to look after their customers.

15 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the lovely review, Sally.

I am pleased you have been happy with the service provided and also the communication throughout the process of your removal.

Wishing you all the very best in Bath.

Many thanks,

James

Rated 5 out of 5 stars

TMS are very professional and friendly…

TMS are very professional and friendly and the service went very smoothly from start to finish. We relocated from South Wales to Madeira, Portugal into a 4th floor apartment. They organised everything brilliantly, and their Portuguese agent and delivery went exceptionally smoothly. I cannot recommend them enough, because they made an international relocation, which could have been stressful, a seamless experience. We tried a couple of companies before them, who underperformed, and luckily, we found a gem in TMS Ltd 👍

15 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the fantastic review, Wendy.

We are thrilled that you have been happy with the service provided.

Wishing you all the very best in Portugal and thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

We recently moved from the UK to Spain

We recently moved from the UK to Spain, and I can't recommend Christian and the Total Moving Solutions team enough. From our first interaction, Christian was incredibly helpful, responsive, and attentive to every detail. He ensured that the entire process was smooth and stress-free.​

Christian's professionalism and dedication made a potentially daunting international move feel effortless. He was always available to answer our questions and provided clear guidance throughout. Thanks to his meticulous planning, our belongings arrived safely and on time (took 5 business days for the items to arrive!)

If you're considering an international move, look no further than Christian and TMS. Their exceptional service and commitment to customer satisfaction are truly unmatched.

14 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great 5* review, Andres.

It is always brilliant to receive such positive feedback and I have shared your kind words with Christian.

Wishing you all the very best in Spain.

Many thanks,

James

Rated 5 out of 5 stars

Great Service

Great communication with James from booking to the lead up and on the day. I had a great group of guys who were very friendly and polite and good fun. They were super efficient and handled my items with care.
I couldn't be more happy with the service I received and recommend TMS highly

4 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Sarah.

It was a pleasure to be able to assist you with your removal.

I really appreciate you taking the time to leave a review and for the recommendation.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Good communication with good info on…

Good communication with good info on potential shipping dates for an international move. Christian called me regularly to update me on proceedings and in the end the move went very well with a professional crew. Top marks.

2 April 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Steve.

I have shared your kind words with Christian who was your Move Manager.

Wishing you all the very best in Cork.

Many thanks,

James

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, they managed my move from uk to thailand seamlessly keeping me informed every step of the way, they had been recommended to me by others who had done the same move. Always contactable and responded straight away to any queries. Price was very competitive compared to others , not the lowest price but their professionalism was the best of any other quote I received

22 March 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Jeffrey and Marian.

I am thrilled to hear how happy you have been with the removal service to Thailand.

Wishing you all the very best and please do not hesitate to contact us again in the future, should you require further removal services.

Many thanks,

James

Rated 5 out of 5 stars

Huge thanks to Christian and the team…

Huge thanks to Christian and the team at TMS for their professional, knowledgable, friendly approach to all aspects of my move from Ireland to UK.
Excellent communication at every stage and reassuringly fair, flexible and supportive in their advice and guidance. I would definitely use the company again and would recommend them without hesitation.

20 March 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Kay.

I have shared your kind words with Christian, your Move Manager.

Wishing you all the very best in your new home.

Many thanks,

James

Rated 5 out of 5 stars

Very professional

Very professional, followed up all the way to make sure shipment arrived safely at destination.

21 March 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the great review, Shayesteh.

I am pleased you have been happy with the customer service from Christian, your Move Manager.

Wishing you all the very best for the future.

Many thanks,

James

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