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TotalAV Reviews 136,877

•
TrustScore 4.5 out of 5

4.6

Software Company
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Review summary

Created with AI, based on recent reviews

Evaluating 8,414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user experience, finding the software intuitive, easy to use, and simple to navigate. Many people appreciate how the product runs quietly in the background, effectively protecting their devices without slowing them down. The service is often described as excellent, with consumers noting its efficiency in keeping their computers, tablets, and phones safe and secure. However, some customers also noted issues with the app and pricing. A few people found the installation process confusing, while others expressed dissatisfaction with unexpected price increases upon renewal or being charged for services they did not approve.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers find the software easy... See more

Product

Users describe positive interactions with the product. Many customers praise its effectiveness in keeping... See more

Application

Reviewers mention ambiguous feedback about the app. Some customers praise its ease of use, effectiveness in... See more

Price

People report ambiguous experiences with price. Many customers praise the initial pricing, finding it... See more

Service

Clients share positive opinions on service, often highlighting its ease of use and excellent protection... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Total AV has been my computer security utility for two years now on all my computers. They have provided immaculate protection without interfering in my activities. My desktop which I use as my primar... See more

Rated 5 out of 5 stars

Marvellous piece of software, I was so used to having to resort to Ctrl-Alt-Delete and then again Factory reset and I've had no problems since I uploaded your rescue package. I've had no problems for... See more

Rated 5 out of 5 stars

I've using the program for about 5 years. Not one single issue with malware or viruses. The app blocks site that are potentially a threat. There are other nice features that clean up your system and i... See more

Rated 5 out of 5 stars

Total AV working in the background is better than hiring a fulltime maid! Your background spellcheck is also the tops in correctsing the addled wonderings of an ancient brain! Thanks

Company details

  1. Software Company
  2. Computer Service
  3. Computer Software Store
  4. Software Vendor
  5. VPN Service

About TotalAV

Written by the company

Get Total AV

Award-Winning Antivirus & Security Software

Real-Time Protection from Viruses, Malware & Online Threats

A global security technology company providing hassle free cybersecurity for our users. Premium users can benefit from an extensive anti-malware database which provides advanced real-time protection ensuring full protection from harmful threats and viruses. Our antivirus is trust by millions of people across the globe.

We are one of the fastest growing antiviruses on the planet. Our initial focus was on developing an industry leading antivirus, since then we have developed an array of security tools to provide a fully comprehensive security capable of preventing even the most advanced cyber-crime attacks.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

137K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Totalav did not find ANY of the viruses…

Totalav did not find ANY of the viruses that I had and the software was always begging for an up-sale

19 May 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hello David,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

Rated 1 out of 5 stars

We have never recieved anything for the…

We have never recieved anything for the money we've paid, and you can't get hold of anyone to ask

Classic SCAM behaviour

Have requested a Refund of money paid since we have never recieved anything

14 May 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hello Charles,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

Rated 1 out of 5 stars

Popup hell

Unless you enjoy having your time wasted with constant popups because they want to annoy you to waste money on products you do NOT want, don't waste your time on this product

18 May 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hi Carlos,

Thank you for taking the time to leave a review. We greatly value your feedback and appreciate your input.

However, we've encountered a challenge locating your account using the information provided in your review. We understand that there might be an issue or concern you'd like to address, and we are dedicated to resolving it to your satisfaction.

To ensure that we can assist you effectively, we kindly request that you complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure that when completing the form, you copy and paste your review to help us with the investigation

Kind regards,
TotalAV, Customer Care Team

Rated 5 out of 5 stars

Very complete

Very complete. Once installed, easy to use.
A little confusing getting everything installed. but overall its a keeper!

18 May 2026
Rated 1 out of 5 stars

A total con ..you get all this stuff…

A total con ..you get all this stuff for just £2 a month ..then when you pay it's £2 now but in a month then charge us £11+ ..then once you download the app ..none if it is for £2 month ..blocks ads £33. month block phishing £33 a month had I accepted all they offered for protection that was supposed to be £2 a month I would have paid out over £100 ...a total con ..I won't be renewing fur a 2nd month ..

18 May 2026
Unprompted review
TotalAV logo

Reply from TotalAV

Hello Daphne,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

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