We had a super nice evening. Good food and staff was very friendly and created a wonderful atmosphere.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Andrea, Paul, Kateryna, Torve Hallen - thank you for your hospitality, your smiles and delicious dishes. It was very pleasant Sunday in Sonderborg! Smørrebrød with fish was fantastic! I hope one of... See more
Company replied
I booked table for 2, requested upstairs and by the window - just for me and my daughter 12 years old. She has never been upstairs and really wanted to see the view from there. We got the table downst... See more
Company replied
Sorry this time I am not satisfied with the food, the spaghetti was so dry and there was no sauce that you can taste and I also ordered calamari.. was not up to my expectations.. the way calamari bein... See more
Company replied
Company details
Written by the company
Torve-Hallen er stedet, hvor du kan gå på opdagelse i gode råvarer og specialiteter, og det perfekte sted at få en hurtig bid mad og en kop kaffe eller delikatesser til at tage med hjem. Alle er velkomne, om så du kommer i gummistøvler eller laksko....
Contact info
Nørre Havnegade, 28, 6400, Sønderborg, Denmark
- 73709999
- info@torve-hallen.dk
- torve-hallen.dk
4.4
Excellent
896 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
We had a super nice evening. Good food and staff was very friendly and created a wonderful atmosphere.
13 April 2026
Unprompted review
Delicious and comfortable
The food and the restaurant were perfect. Also the times between starts, dishes and desserts. The only, but small, complaint is that we booked a table and when we arrived the table that was assigned for us was already taken. However it was not a problem because the staff was really kind and fast to give us another table.
13 December 2025
Unprompted review
Reply from Torve-Hallen
Dear Manuel,
Thank you very much for your kind review.
We are delighted to hear that you enjoyed the food, the atmosphere, and the pacing of the evening. We do apologize for the inconvenience with the reserved table upon your arrival, but we are glad our team was able to resolve it quickly and make you comfortable.
Thank you for your understanding, and we hope to welcome you back again soon.
Kind regards,
Paul – Torve-hallen
Good food
It was really good and the food is always a great option in town.
But the temperature inside was too warm, and we needed to ask twice for some cold water.
1 June 2025
Unprompted review
Reply from Torve-Hallen
Dear Laura,
Thank you so much for your kind words and for taking the time to leave us a review! 😊
We're happy to hear you enjoyed the food – it truly means a lot to us 🍽️
We're sorry to hear about the warm temperature and the delay with the water 🥵💧– we'll make sure to improve on that to give our guests an even better experience in the future.
Med venlig hilsen
Paul – Torve-Hallen
Wonderful restaurant
Wonderful restaurant, the service is always reliable, the employees are very nice and helpful. The cook amazing, Alex has made me one of the best risotto I have ever ate.
24 October 2024
Unprompted review
Reply from Torve-Hallen
Hi Simona,
Thank you for your wonderful review!
We're thrilled to hear you enjoyed the service and Alex's amazing risotto. We look forward to welcoming you back soon!
Best regards,
Paul - Torve-Hallen
Didn’t get the table as requested
I booked table for 2, requested upstairs and by the window - just for me and my daughter 12 years old. She has never been upstairs and really wanted to see the view from there. We got the table downstairs in the middle when I asked to change to the one that available by the window. The waiter who leaded us to the table said ‘no’ not possible. We ordered pizza, dessert, coffee - food are great, no doubt as always. (I was here more than 10 times). All the table by the windows that we would like to change were still available until we left. There were also lots of people going upstairs. So my daughter quite disappointed and said never again to this restaurant and I will not come here for private visit anymore. The rest of waiters are fine, cold smile but ok. If we miss the food we just order take away instead.
12 October 2024
Unprompted review
Reply from Torve-Hallen
Dear Jiraporn.
Thank you for your review and for being such a loyal guest. We deeply regret that we were unable to accommodate your specific table request on this occasion, and that it may have affected your experience. We’ll carefully consider your feedback and work on improving our seating arrangements.
We're pleased to hear that you enjoyed the food, and we hope to have the opportunity to welcome you back and offer a more satisfying experience in the future.
Sincerely,
Paul - Torve-Hallen
Always nice experience
Always nice experience. Great food, great service. Great view to the Flensburg fiord.
31 August 2024
Unprompted review
Reply from Torve-Hallen
Hello Larysa.
Thank you so much for your review! I am very glad to hear, that you had a nice experience visiting Torve-Hallen. :)
Kind regards,
Paul - Torve-Hallen
Sorry this time I am not satisfied with…
Sorry this time I am not satisfied with the food, the spaghetti was so dry and there was no sauce that you can taste and I also ordered calamari.. was not up to my expectations.. the way calamari being fried.. I did not finish my food..
26 August 2024
Unprompted review
Reply from Torve-Hallen
Hello Fheral.
Thank you for your feedback.
We're sorry to hear that your recent experience didn’t meet your expectations. We strive to deliver the best quality, and it’s disappointing to learn that the spaghetti and calamari were not up to our usual standards.
We hope you'll give us another chance to provide you with a better dining experience in the future.
Kind regard,
Paul - Torve-Hallen
Sorry this time I am not satisfied with…
Sorry this time I am not satisfied with the food, the spaghetti was so dry and there was no sauce that you can taste and I also ordered calamari.. was not up to my expectations.. the way calamari being fried.. I did not finish my food..
26 August 2024
Unprompted review
Reply from Torve-Hallen
Hello Fheral.
Thank you for your feedback.
We're sorry to hear that your recent experience didn’t meet your expectations. We strive to deliver the best quality, and it’s disappointing to learn that the spaghetti and calamari were not up to our usual standards.
We hope you'll give us another chance to provide you with a better dining experience in the future.
Kind regard,
Paul - Torve-Hallen
Good and service are good
Good and service are good. But I advice you to not have a table near the window on a sunny evening. It becomes too hot there even with the blinds.
22 July 2024
Unprompted review
Reply from Torve-Hallen
Hello Larysa.
Thank you for your feedback. We are pleased to hear that you enjoyed our food and service.
We apologize for the discomfort caused by sitting near the window on a sunny evening.
We will take your advice into consideration and look into how we can improve this.
We hope to see you again soon!
Best regards,
Paul - Torve-Hallen
God mad og betjening
14 July 2023
Unprompted review
Reply from Torve-Hallen
Hej Katrin.
Tusind tak for din anmeldelse!
Det glæder mig at i var tilfredse med de serverede retter og betjeningen under jeres middag. 🙌
Med venlig hilsen
Paul - Torve-Hallen
The service was really good
The service was really good, we had one dish that came to late but that was well compensated for and that is something I appreciate. Then there is the food, it is fantastic.
12 March 2023
Unprompted review
Reply from Torve-Hallen
Dear Jóhann.
Thank you for your review.
I'm glad to hear, that you had a good experience and you liked our service and food.
Kind regards
Paul - Torve-Hallen
Great place, highly recommended!
Andrea, Paul, Kateryna, Torve Hallen - thank you for your hospitality, your smiles and delicious dishes. It was very pleasant Sunday in Sonderborg!
Smørrebrød with fish was fantastic!
I hope one of the next times in your house we try your burgers, pizza and cakes with coffee as well, it all looked very attractive there.
Booking a table was easy, but some more English would be perfect - I didn't know what did I agree as Options since there were only Danish, anyway it was ok :-)
18 February 2023
Unprompted review
Reply from Torve-Hallen
Hello Juri.
Thank you very much for your review. I am pleased to hear that you had a good experience with us and liked our service and food!
Kind regards
Paul - Torve-Hallen
Valentine’s day night
Valentine’s day with my girlfriend was a really nice visit. The athmosphere was really nice and the table set up was just WOW! The service was amazing, they had wine recommendations with every dish from the menu which was a really nice touch. Food was delicious from starter which had a very nice plating to the steak which was perfectly cooked to the delicious dessert.
13 February 2023
Unprompted review
Reply from Torve-Hallen
Hello Chloe.
Thank you very much for your review.
I am pleased to hear that you had a good experience with us and liked our service and food!
Kind regards
Paul - Torve-Hallen
Reply from Torve-Hallen
Hello Jesper.
Thank you for your feedback. 🙌
I’m glad to hear that you enjoyed your business dinner, and thank you for your kind words about my kitchen and staff. 🙏
Kind regards
Paul - Torve-Hallen
Very nice stay with great waiters and…
Very nice stay with great waiters and excellent food.
We look forward to come back!
5 November 2022
Unprompted review
Reply from Torve-Hallen
Hello Reimund!
Thank you so much for your feedback.
I’m glad to hear, that everything was good! 🙏
Kind regards
Paul - Torve-Hallen
Reply from Torve-Hallen
Hej Mette!
Tusind tak for din anmeldelse. 🙌
Det glæder mig rigtig meget, at i var vilde med maden og vores service. 🙏
Jeg håber på at byde jer indenfor en anden gang!
Med venlig hilsen
Paul - Torve-Hallen
really good experience
really good experience, amazing food and amazing service
21 February 2022
Unprompted review
Reply from Torve-Hallen
Dear Lucas.
Wow, thank you very much for the great review! 🤩
We are so happy to hear that you enjoyed your dining experience. 😁
Looking forward to welcoming you back! 🙌
Kind regards
Paul - Torve-Hallen
Good food, but i think they are understaffed
We had to wait for 25 min to get the menu card. It was not pleasant because there was a couple that arrived at the same time as us but they got there drinks before we even had a chance to take a look at the menu.
The food was very good. And the place is nice with good atmosphere.
2 December 2021
Unprompted review
Reply from Torve-Hallen
Dear Laura.
Thank you for your message.
We appreciate your feedback on the service that we provide in our restaurant.
I am terribly sorry to learn that the service during your visit did not live up to your expectations.
We will do our very best to ensure that it will not happen again.
Again, we are very sorry and we appreciate your feedback so we can avoid this from happening again.
Kind regards
Paul - Torve-Hallen
Room for staff improvement
I'd like to give you a feedback about what was not ok. I'm celiac, and when I was asking some questions to the waiter about the preparation and ingredients, to be sure that I wouldn't have problem later, he interrupted me and said that he knew what he was talking about, and if he was saying that it was gluten free it was. So well, I ate and I felt bad later, so probably there was something not safe for me. To make it short, he actually, didn't seem to be aware of celiac disease and ignore the seriousness of it. What was kind a disappointing, because Torve-Hallen is usually one of the best places for me, because, there is or there was a manager (a man with grey hair and glasses, I don't remember his name) there that is really careful about it, and even without asking he was always checking the food for me. Maybe you could train better the staff. But the food was good and clean, so as was the place.
8 November 2021
Unprompted review
Reply from Torve-Hallen
Dear Celiac.
I am very sorry to hear what happened after your visit.
You can call me at +45 73 70 99 99 or mail to me info@torve-hallen.dk.
I would like to talk to you about this situation, because I have never experienced this before..
I hope you see this answer, so we can figure everything out.
Again, I'm so sorry..
Kind regards
Paul - Torve-Hallen
Friendly staff
Friendly staff. Excellent food. Super cool vibe. Beautiful location. Each one of our party of 10 loved their food and had a great experience!
24 September 2021
Unprompted review
Reply from Torve-Hallen
Dear Tina.
Wow... thank you so much for the great review! 🤩
We are very pleased to hear that you had a good experience at our restaurant!
I really hope to see you again! 👋
Kind Regards
Paul - Torve-Hallen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.