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TVape Reviews 

1,640
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who patiently answer questions, ensuring that buyers find exactly what they need. People also genuinely love the vast selection of top tier items and consistently note that packages arrive safely and quickly. Buyers also appreciate the smooth online ordering process and the reliable assistance available for any warranty concerns. Some reviewers were not happy with the shipping experience provided by the postal carrier. Consumers frequently mentioned occasional delivery delays, leaving some buyers waiting much longer than expected for their orders to arrive.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the overall quality and... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting super quick shipping and timely... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and professional support from... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping and helpful staff.... See more

Staff

Reviewers mention positive feedback about staff, highlighting a strong consensus regarding their helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive bought many vapes from these guys over the years the zues arc the pax dr dabber ghost 2 and they all came quick and brand new in perfect condition what more can I say you need a vape check them ou... See more

Rated 5 out of 5 stars

What made my experience so positive was I was emailing someone who works there and in typical old lady fashion, I can't find the email or his name but he was really nice, friendly and very helpful. N... See more

Rated 5 out of 5 stars

AMAZING COMPANY, GREAT PRODUCTS, AND SUPER FAST SERVICE! LOVE THEIR SELECTION FOR 510 CARTS! I USE THESE FOR SEVERE NAUSEA DUE TO MEDICATIONS I NEED TO SURVIVE, AND THEY'VE *ALWAYS* GOT GREAT QUALITY... See more

Rated 5 out of 5 stars

Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more


Company details

  1. Vaporizer Store

About TVape

Written by the company

The TVape Advantage: Selection, Support, and Quality

Written by the company

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,640)

1,270 reviews in the last 12 months

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Rated 5 out of 5 stars

You can trust in TVape!

I have been using TVape for a while now (2 years), and their customer service is exemplary. Quick to respond to inquiries, email, and always to help, I find them one of the best online companies I've dealt with.

Nik S was amazing with my last order! His turnaround time was lightning quick and he was organized and detailed in his explanations.

I highly recommend TVape and feel they can be trusted - from order to delivery, I am confident in the service they offer.

13 June 2026
Unprompted review
Rated 4 out of 5 stars

All good

All good , customer service really dedicated to solving a problem . Would have been 5 stars but they were out of part of my order .

28 May 2026
Rated 5 out of 5 stars

Warranty Claim

Jen S. was extremely helpful in processing my warranty claim. She answered my emails on a timely basis & the process was very smooth.

Thank you for a pleasant interaction and outcome.

10 June 2026
Unprompted review
Rated 2 out of 5 stars

Dangerous and poorly constructed—avoid this vape.

I experienced several severe safety and quality issues with the LITL Sneaky vape. First, hot oil leaked out of the mouthpiece while in use. It dripped down onto my leg and almost burned my hand.

When I later used standard isopropyl alcohol to wipe the leaked oil off the threads, the plastic literally melted in my hands. Isopropyl alcohol is a basic, widely used cleaner that should never destroy a device's casing like that. To make matters worse, the alcohol also dissolved the glue holding the internal electronic chip in place, completely ruining it.

I haven’t seen this product sold at any online retailer other than TVape, which speaks volumes about their poor product curation. I highly recommend avoiding this device.

UPDATE: After I posted this review, customer service reviewed my case and approved a refund in the form of store credit. Communication was professional and the issue was resolved from a customer-service standpoint.

However, my concerns about the product itself remain unchanged. The hot oil leakage and material durability issues I experienced are the reasons for my rating, so I am leaving my original review in place while updating it to reflect the resolution provided.

4 May 2026
TVape logo

Reply from TVape

Dear Obada,

Thank you for sharing this detailed feedback.

We're sorry to hear about the issues you experienced with the LITL Sneaky — that's not the experience we want for any of our customers, and safety concerns like this are something we take seriously.

Our records show that our customer service team reached out to you regarding warranty support for this device, but we haven't yet received a response. Please feel free to reply at your convenience so we can get this resolved for you — you can reference ticket #225095, or reach us directly to our support team.

We'd like the opportunity to make this right.

Kind regards,
TVape Team

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