The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
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Review summary
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Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
4.1
Great
6K reviews
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It is the greatest Survey App I have…
It is the greatest Survey App I have experienced. It has a low withdrow limit and the fastest payment
23 April 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
This company failed to compensate me…
This company failed to compensate me for money they owed me. I begged customer support to help and they refused. I provided screen shots of the game I downloaded and the level reached and they refused to acknowledge, and they all kept parroting the same thing , that it wasn’t tracked properly. Beware ..this happens often and they will not help you if your game fails to track with them and payment is not received. TERRIBLE CUSTOMER SERVICE!!!! Why have customer service at all if they don’t help in any way!
1 June 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience and understand your frustration regarding the missing reward and support response. We’d like to better understand your case and review the details of your offer and screenshots so we can help investigate this properly. Please email us at help@topsurveys.app with your account information.
SCAM
SCAM! Little amount is paid but as soon as you reach a higher level of task, suddenly system error not following the progression and 0 support to fix it. Weeks wasted to not get paid
8 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback. We’re sorry to hear about your experience and understand how frustrating it is to invest time in tasks and not receive the expected rewards due to errors or progression issues. This is not the experience we aim to provide. Please contact us at help@topsurveys.app with your account details so we can investigate this further and assist you.
Avoid
I completed a Casino Joy offer through Top Surveys and spent £40 in total. The offer didn’t track, despite me following the requirements and providing proof of my activity.
After going back and forth with support, I received what looked like copy-and-paste responses repeating that the offer “did not track successfully” they admitted it was their fault but they could not verify my activity. The responses felt automated and didn’t properly address the evidence I had provided.
I was eventually given a £10 goodwill credit, but that still left me out of pocket due to an issue that was completely outside of my control.
The most concerning part is that if their tracking system fails, they seem unable or unwilling to properly investigate completed offers, meaning the user carries the risk. Based on my experience, I would be very cautious about spending money on any paid offers through this platform.
11 June 2026
Unprompted review
Reply from TopSurveys
Thanks for sharing your experience, Abby. We’re sorry to hear about the tracking issue and understand how frustrating it is to spend money and not receive full credit. This is not the experience we want for our users. Please contact us at help@topsurveys.app with your account details so we can review your case again and investigate this properly.
Scam company, boring surveys, after completing I never get money.
It's a shame I can't give minus 100000 stars.
11 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback. We’re sorry to hear about your experience and understand how frustrating it is to complete surveys and not receive rewards. This is not the experience we aim to provide. Please contact us at help@topsurveys.app with your account details so we can investigate and assist you further.
I have been doing surveys on this site…
I have been doing surveys on this site for quite a while and have had no problems. However, as of today, you can only log in using google or apple, and I only used my regular email, so now I cannot log in or access my earnings.
10 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your message, and sorry for the inconvenience. We understand how frustrating it is to suddenly lose access to your account and earnings. This change shouldn’t prevent you from accessing your existing account. Please contact us at help@topsurveys.app with your email details so we can help restore access and review your account.
Frustrated
Frustrated with this App, for days now I can’t access Surveys it throws me off each time. It is such a waste of time!!!!!
10 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback, and sorry for the frustration you’re experiencing. Being unable to access surveys repeatedly is not the experience we want for our users. This may be related to eligibility, availability, or a technical issue. Please contact us at help@topsurveys.app with your account details so we can investigate and help resolve this.
I completed the Word Quest $4 offer…
I completed the Word Quest $4 offer before reinstalling the app. After reinstall, the game disappeared and TopSurveys support says there’s no record in their system. I gave my email for recheck but they still refused to credit. I have chat screenshots as proof. Please fix this.
10 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your message and for providing details about the Word Quest offer. We understand how frustrating it is to complete an offer and not see it tracked, especially when you have proof of completion. Please email us at help@topsurveys.app with your account info and screenshots so our team can recheck the offer tracking and investigate this further.
It gives you good rewards but not all…
It gives you good rewards but not all the surveys can be completed, however I'll give you 5 stars. I trust you can give more great experiences.
7 June 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
For the past 24 hours I keep getting…
For the past 24 hours I keep getting bounced out when ever I try picking any survey
Don't know why that happens
9 June 2026
Unprompted review
Reply from TopSurveys
Thanks for letting us know. We’re sorry you’re getting bounced out of surveys—that can happen due to eligibility filters, availability, or technical issues, but it shouldn’t be consistent like this. Please contact us at help@topsurveys.app with your account details so we can investigate what’s going on.
At least they Pay!
Probably the only positive experience I got out of them was a fast payout which some sites don't offer. When I tried surveys they constantly matched me to ones that would screen me out because they always asked the same qualification questions whether or not they were relevant. When I started an offer and only received partial payment and had to speak to support they just expected me to keep waiting despite telling them I had already waited prior to contacting them.
7 June 2026
Unprompted review
Reply from TopSurveys
Thanks for sharing your experience. We’re glad the fast payout was a positive for you, but sorry to hear about the repeated screening questions and issues with offer payments. That’s not the experience we aim for. Please contact us at help@topsurveys.app with your account details so we can review this properly.
Decent app let down by so called "support"
This app generally has some good surveys and I've not had issues cashing out. What lets them down is their so called "support team." They are not human: when I have an issue they send a scripted response, so good luck getting help from them. When I sent them a reply, I got exactly the same canned response They're most certainly AI and need better fine tuning!
I will be stopping using Top Surveys when I hit my next £5 and will use another reputable site.
Avoid this site at all costs.
7 June 2026
Unprompted review
Reply from TopSurveys
Thanks for your detailed feedback—we’re glad you’re enjoying the survey availability and cashout options. We understand your frustration about broken surveys and missing rewards, as well as the need for a clearer issue-reporting option. We also hear your concern about support. Please contact us at help@topsurveys.app if you need help with a specific case.
Pretty terrible
Pretty terrible, they shadowbanned my account when I hit $3 and for the past 3 months they been telling me they'd review my account and tell me what's wrong, now you see what's going on obviously it didn't happen and they've been lying since march about it and it's really bothering me. I'm pretty sure their support is ai generated bots with the same responses which isn't helpful at all. Very annoying and overall unprofessional cause I'm never getting the option to cashout.
5 March 2026
Unprompted review
Reply from TopSurveys
We're sorry to hear about your experience and understand how frustrating it must be to wait so long without a resolution. We take account reviews seriously and would like the opportunity to investigate this further. Please email us at help@topsurveys.app with your account details so our team can review your case again and provide an update.
Yet another scam survey site
Edit:
I have contacted your "support" email numerous times with ZERO response. And having read numerous reviews, not the only person with this issue.
Yet another scam survey site - yet they are linked to Prime Opinions so hardly surprised.
Not only have I lost TWO payments of $15, but now I have had SEVEN completed surveys with no reward.
Will not be using again - thieves, avoid like the plague. Ombudsman will be in touch shortly, let's see how that goes down.
5 June 2026
Unprompted review
Reply from TopSurveys
We're sorry to hear about your experience and understand how concerning it is to be missing rewards and payments. We'd like the opportunity to investigate these completed surveys and payout issues further. Please contact us at help@topsurveys.app with your account details so we can review your case and assist you directly.
sucks
This sucks. Can’t cash out no matter what and get no reply. F3ck you scamming assholes.
4 June 2026
Unprompted review
Reply from TopSurveys
We're sorry to hear about your experience. We understand how frustrating it is when you're unable to cash out and feel that you haven't received a response. Please email us at help@topsurveys.app with your account details, and we'll be happy to take another look at your case.
This company doesn't care that its…
This company doesn't care that its customers are getting cheated by their games. I took screen shots of the game cheating me out of wins on bingo dice so that I'd have to play longer to hit the next level and payout. Then when I complained about it, they put my next payout on hold for a week and told me that it's pending for 7 days. None of my other payouts were pending. I have emails from top surveys saying that they basically don't care that the games are cheating people because it's not on their end. There's nothing they can do about it. We'll I say that's a bunch of bologna. They choose to keep that game on the top surveys site so they are just as responsible now. I sent them the proof and they didn't do a thing about it other than to hold my funds for the next level I passed. Which took me a week to get there. I'm deleting this entire app and everyone else should too unless they want to get scammed out of earnings and cheated. I'm definitely going to show everyone I know the screen shots and emails I have so they don't ever use this dishonest app. It's should be called top scammers not top surveys
4 June 2026
Unprompted review
Reply from TopSurveys
Thank you for sharing your experience. We're sorry to hear about your frustration with the game, the reward process, and the support you received. We understand your concerns and would like the opportunity to review your case further. Please email us at help@topsurveys.app with your account details so our team can investigate thoroughly.
Reply from TopSurveys
Bonjour,
Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.
Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.
Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.
Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.
Cordialement,
L'équipe d'assistance TopSurveys
The surveys started ok
The surveys started ok, now they keep changing to another survey 3 or 4 times then kick you out after about 10 mins and give you 4p in English money.
3 June 2026
Unprompted review
Reply from TopSurveys
Thank you for your feedback. We're sorry to hear you've been experiencing multiple survey redirects and disqualifications after spending time completing them. We understand how frustrating that can be. Please email us at help@topsurveys.app with more details so we can investigate further.
Avoid TopSurveys if you value fair…
Avoid TopSurveys if you value fair treatment and reliable support.
I completed a paid offer exactly as instructed, using the same device and registering through the tracking link provided by TopSurveys. After spending my own money, I was informed that the offer had not been tracked and therefore I would not receive the promised reward.
The worst part is not even the tracking failure itself. Tracking issues can happen with any affiliate platform. The real problem is that TopSurveys showed absolutely no interest in investigating the issue. They did not ask for evidence, did not try to verify the registration with the advertiser, and did not offer any reasonable solution. Their response was essentially: "It wasn't tracked, so there's nothing we can do."
This creates a situation where users take all the risk while TopSurveys takes none. If tracking fails for reasons outside the user's control, you can lose both your money and your reward, and their support team appears unwilling to help.
I fulfilled all the requirements and still ended up out of pocket. A legitimate platform should have procedures in place to investigate genuine cases instead of automatically rejecting them.
Based on my experience, I cannot recommend TopSurveys. Be very careful before spending money on any offer advertised through this platform, as there seems to be little protection for users when tracking fails.
"The whole experience left me questioning whether some offers are ever intended to be credited when tracking problems occur."
2 June 2026
Unprompted review
Reply from TopSurveys
Thank you for taking the time to share such detailed feedback. We're sorry to hear about your experience and understand how frustrating it is to complete all requirements, spend your own money, and then not receive the expected reward. While tracking issues can occur, we agree that concerns like these deserve proper review. Please email us at help@topsurveys.app with your account details and any supporting information so our team can investigate your case further.
Not all game's pay de credit's but many…
Not all game's pay de credit's but many other game's pay's...
1 June 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
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