Toplex Reviews 

47
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency, punctuality, and the helpfulness of the delivery staff. Many appreciate the reasonable pricing, often finding the company to be more competitive than larger retailers, especially with free delivery and installation options. The overall service, from easy online ordering to product installation and old appliance removal, is frequently described as excellent and hassle-free. Reviewers are also very satisfied with the products themselves, noting their quality and functionality, and many express an intention to be returning customers.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting the efficiency and professionalism of... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent from start to finish,... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their cheerfulness, politeness, and... See more

Price

Reviewers mention positive feedback about price, often finding excellent or great prices that are competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never heard of this company before but they were amazing. Ordered a fridge one day, ir came next morning. 2 delivery drivers unpacked outside and set the new fridge up for me. No delivery charge and t... See more

Rated 5 out of 5 stars

After considering all options toplex was the best value for money. Ordering online was easy, being able to pick a day and time slot was so good and delivery itself faultless. All in all a good experie... See more

Rated 5 out of 5 stars

What a great company. I needed some advice before my purchase and they were mega helpful on the phone. My new dishwasher arrived when they said it would and was fitted and up and running in no time by... See more

Rated 5 out of 5 stars

Excellent customer service. Ordered online, free next day delivery. Appliance unpacked and fitted in, left no rubbish and took away my old appliance. All at a very reasonable price. I have purchase... See more


Company details

  1. Appliance Store

Written by the company

Established in 1959, Toplex is a family-run business that has passed through 3 generations. Through over 65 years of service, we have developed a loyal and valued customer base in Lancashire and the surrounding areas. Toplex is your local electrical appliance store providing a wide range of products from trusted brands at competitive prices with a friendly service, to our valued customers. As members of Euronics, Europe’s largest electrical buying group, with an annual turnover of over €20 Billion; we benefit from the best possible buying terms in the industry, so, we can pass these savings on to you! If you’re looking for a new appliance, and want to see before you buy, or want expert product advice, you can visit our store in Blackburn. Alternatively, you can browse our products on our website and order online. We don’t sell any factory seconds, or graded products. All of our appliances are brand new, direct from the manufacturer. We provide fast and flexible delivery times, – a service that we offer free of charge. Our friendly and knowledgeable staff are ready to provide you with help and recommendations based on your specific needs and circumstances, so should you have any queries or would like advice, please do not hesitate to get in touch or visit us in-store. We look forward to seeing you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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4.8

All reviews

(47)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Good communication, order, delivery and collection of and old item organised within a day. No fuss delivery crew. Excellent service.

30 May 2026
Rated 5 out of 5 stars

Great company to buy from great…

Great company to buy from great communication from start to end ,delivery people very efficient and polite,also got me a wine rack which was advertised on the web page,but newer models don’t have so all in all first class thanks.

22 April 2026
Rated 5 out of 5 stars

Excellent price

Excellent price, product, customer service and delivery. We are very happy with our hoover and will definitely be returning customers. Thank you

20 May 2026
Rated 5 out of 5 stars

Great service

Great service. Good prices. And the two and half delivery slot is great not having to wait in all day. Will definitely be ordering a cooker next when they come in stock

20 May 2026
Rated 5 out of 5 stars

What a great company

What a great company. I needed some advice before my purchase and they were mega helpful on the phone. My new dishwasher arrived when they said it would and was fitted and up and running in no time by two lovely guys. I honestly think their customer service was faultless, so glad I went with this company, they are fairly local to me and the price was pretty competitive

8 May 2026
Rated 5 out of 5 stars

Excellent job

Courteous, helpful and efficient installation of my new washing machine. They allowed time for me to clean underneath before installing it and then gave a brief demonstration of how it works.

8 May 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Ordered and delivered the next day, best thing was being able to choose a delivery time slot for free so not hanging around all day. Delivery was free and didn’t charge the earth for the extras like the big companies. Would never go anywhere else now.

7 May 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ordered online, free next day delivery. Appliance unpacked and fitted in, left no rubbish and took away my old appliance. All at a very reasonable price. I have purchased several kitchen appliances and have always been very happy with them.

2 May 2026
Rated 5 out of 5 stars

Great service

easy ordering. Efficient delivery and installation, friendly and helpful. Good to be able to support a local family company

24 April 2026
Rated 5 out of 5 stars

As above..

As usual, fantastic service, great communication, delivery on time,no fuss,no hassle, pleasure to do business with Toplex, and shall continue 😀

22 April 2026
Rated 5 out of 5 stars

Highly recommend

I ordered a new dishwasher to replace one that was already in our house when we bought it, but had since conked out.
Not only were Toplex cheapest, their delivery and installation was cheapest, and the guys turned up right at the start of the delivery window, and upon inspection discovered that for some reason the previous house owners had cemented the legs of the old dishwasher into the floor...they proceeded to work really hard and managed to smash out the old dishwasher, saw off the old legs and install the new one, even cutting down the kickboard so it fits flush! Highly recommend for any appliance needs!

14 April 2026
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