Ordered from CarbonKleen "Peeps" on August 7th -have not received them and already paid. Have NOT any reply from them - what should I do? Thank you - shall NEVER order from TOPGadget again - total sca... See more
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See what reviewers are saying
When you place the order there is no confirmation that order has been received or any communication whatsoever ever, though account is debited. the product took more than three weeks to arrive. Produc... See more
Places order on 11th recieved no tracking info. Contacted company on several occasions with no response. When the case did finally arrive it was nothing like what I ordered, the colour is incorrect, t... See more
This cover for my Samsung tablet is easy to fit and use. I like the ease which it changes from portrait to landscape and back, which makes viewing videos simple. The only slight niggle is the grooves... See more
Company details
Information provided by various external sources
TopgadgetsUK, Sale On iPad Air iPhone 6 Samsung Tablet Cases. USB Networking Routers Switches Also Available On Free Delivery Within UK
Contact info
Nearcliffe Road 18, BD9 5AU, Bradford, United Kingdom
- topgadgetsuk.co.uk
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AVOID AT ALL COSTS
website has no phone number so all communication is by email. The item I ordered was stated as ex-stock so after 7 days I emailed as it had not arrived, I was then told it would be in the post asap!. after another 7 days I chased again and was offered an alternative product or a refund. I chose the refund but have not received anything after 7 days. I cannot believe this company has stock and probably operates out of a bedroom AVOID AT ALL COSTS
On 14/7/20 recieved my refund. If you want to order email BEFORE YOU ORDER otherwise you may have a similar experience as me.

Reply from Topgadgetsuk
Wireless keyboard
Simple, practical keyboard. Uses AA batteries so no charger fuss. Makes it totally portable. Comfortable to use. Service was excellent. I would recommend this supplier.
Pointless waste of time and money. AVOID
3 week delivery wait for product that doesn't fit. Samsung S8 screenguard that doesn't even attach to the curve of the screen.
Edit; in response to seller's reply, that's rubbish, what you sent out wouldn't fit an S8 or an S8+. What you should do is give a total refund for your 10p Chinese rubbish

Reply from Topgadgetsuk
Did not get what i ordered wrong colour…
Did not get what i ordered wrong colour wrong size was told i would get full refund which i haven't received
TOTALLY DISSATISFIED.
I wouldn’t even give this seller one star but had to choose something to continue.
I bought, on 18th June, a phone cover. The web page suggested 4-5 day turnaround. After 1 week I texted the web site phone number as the number was not answered. I was advised that the parcel was being sent by Royal Mail 2nd class mail but now on 05/07/20 this phone cover has still not arrived and there has been no reply to further text messages.
IS THIS SELLER A CON ARTIST. PERFORMANCE WOULD CERTAINLY SUGGEST IT.

Reply from Topgadgetsuk
Didn’t send the right cover and no…
Didn’t send the right cover and no screen protectors which where paid for

Reply from Topgadgetsuk
There were issues
No conformation email, I emailed them after a couple of weeks with no response. Eventually got an answer saying they will look into it. A case arrived that same day but not the £14.99 one I ordered, instead it i had a different phone case with an invoice for £3.95 with it. Used them before with no issues but at the moment I'd not recommend
Update- we exchanged emails (before they replied on here) and I was asked to keep the wrong case and accept a refund of £4 which I replied to with a refusal and havent had a reply as yet.
Update 2: paypal refund received after I raised a dispute and asked to remove my negative review. Thank you.

Reply from Topgadgetsuk
Never received confirmation email but…
Never received confirmation email but took payment. Contacted several times eventually promised would receive with 48 hours but still no order.

Reply from Topgadgetsuk
Good service
Good service. Had to email to ask for confirmation of my order and had to chase it up afterwards (putting it all down to the Covid situation). Got a confirmation with assurance of a time frame for the item being sent, and it was bang on. Will recommend.
Unhappy customer!
I ordered an item on 11/5, chased it on 19/5, received wrong item 23/5, complained again & eventually received originally ordered item 10/6, only to find it didn't fit the amp it was intended for!
Have now given up with this company & ordered elsewhere & within 24hrs of order, it was dispatched. Expecting delivery this week.
I ordered the wrong product but the…
I ordered the wrong product but the product I received was good quality and fast delivery
Very happy will order again
Ordered a phone case falling apart…
Ordered a phone case falling apart after 1 week had to try and super glue it won't use them again cheep crap
Phone case
Phone case arrived quickly given the circumstances. It had a small fault and the after service was excellent, prompt and efficiently dealt wth by Aamir as he gave me options to sort the issue out. Will shop with them again.
Great product
Great product. Was quite sceptical when ordering but I'm really pleased with the phone cover. It's very easy to put on and off. Quality phone protection. Qiuck ordering pricess and delivery. Thank you!
The phone case is ok but the buttons…
The phone case is ok but the buttons don’t really work well under the case.
Service wise, it took 2 weeks to come and when it did show up, it was in the wrong colour. I emailed about this and they never replied. Wouldn’t personally use again.
Ordered and paid for 2x fitness trackers. Got 1.
Ordered and paid for 2x fitness trackers For myself and my partner. Only one arrived. I immediately emailed and got a response within a few hours saying they would “look into it”. A week later and follow up emails and the missing device did appear eventually.

Reply from Topgadgetsuk
I got the wrong colour!!!
I didn’t receive my item and they keep…
I didn’t receive my item and they keep emailing me infuriating me asking is my iPad case okay well no it’s not because my iPad has smashed
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