For the same cover as other providers the price was the deciding factor. The end of the holiday when we’re back home will truly decide if the 5 stars are a true reflection.
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Review summary
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The Fumendo the person I spoke with he was excellent in dealing with me and what we wanted. He was courteous and respectful took his time to explain about what paying too much was about. It would... See more
Obtaining travel insurance for my wife and myself, both with existing medical conditions, was very straight forward with Top Dog on-line application. The price quoted was competitive and provided the... See more
Having searched online for holiday insurance Top Dog came out top for both price and cover. Extremely easy website to use. Would highly recommend.
Company details
About TopDog Travel Insurance
Written by the company
Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Written by the company
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- topdoginsurance.co.uk
4.7
Excellent
1K reviews
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Straight forward and easy to access.
3 June 2026
Good provision
Ease of use of online purchase.Clear explanation of product provided.Cmprehensive follow up erom Top Dog Insurance
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed.
Insured with you at beginning of covid. I was the only person in our ski group who was reimbursed (which I returned after a few months when the group leader recovered her payments to the travel company) after french resorts were closed. Therefore I've used you again. But now I find I cannot alter my medical information after contacting you twice by email and logging in to your website twice.hence only 3 stars.
Yours faithfully,
Cliff Mason.
29 May 2026
Unprompted review
Reply from TopDog Travel Insurance
Hi Cliff,
Thank you for taking the time to leave us a review and I am sorry to learn you have had trouble amending your medical information.
We have sent you an email to assist you further.
Kind regards,
Claire
TopDog Team
No problems sorting cruise cover out.
15 May 2026
Quick and easy to manage and find what…
Quick and easy to manage and find what you want ,
Bad point was i usualy print out the doc's which i did ,34 pages 😵💫 i rand out of colored ink doing so as i left it to print
10 May 2026
Unprompted review
This is not age friendly it…
This company is not age friendly it won’t take card payment over the phone it wants everything tekky this is discrimination against disabled and elderly . The phone persons are very repetitive and won’t send paper work by post so they must change . They also want payment link by email another mess for the elderly who don’t have smart phone . The person who set this system up are you smart or just intrangedent
12 May 2026
Unprompted review
Reply from TopDog Travel Insurance
Hi Marty,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code and any relevant reference numbers?
Kind regards,
Claire
TopDog Team
Online was very easy to use
Online was very easy to use, ask the right questions and get the right answers led to favourable quatation.
The decision was easy to make. Just hope if I ever need assistance that they are as easy to deal with.
13 April 2026
Polite and well spoken representative
Polite and well spoken representative. Ensured my request was dealt with.
15 March 2026
Very poor experience.
Cost of policy changed for the no reason.
Extremely poor customer service on the telephone.
A thoroughly unacceptable experience.
30 March 2026
Reply from TopDog Travel Insurance
Hi Trevor,
Thank you for taking the time to leave us a review and I am sorry to learn the price kept changing and that you had a poor experience with our team.
We have sent you an email to discuss this further.
Kind regards,
Claire
TopDog Team
Easy form to fill in x good price still…
Easy form to fill in x good price still waiting for policy to arrive x
24 March 2026
Quick and unfussy
27 March 2026
Very quick website to access travel…
Very quick website to access travel insurance. Identifying heath issues is easy. Great value
13 March 2026
good customer service
Frist time i have use Topdog and have to say ist class service, i had a small problem and was sorted out quickly with good customer service would recommend Topdog for quality and value for money
18 March 2026
Phone service to long wait time
Phone service to long wait time
Easier way to download Documents
15 March 2026
Reply from TopDog Travel Insurance
Hi Roy,
Thank you for taking the time to leave us a review and I am sorry to learn you spent a long time waiting to speak with our Team.
I can see you requested for your documents to be posted and emailed to you, which was actioned. It should also be highlighted the documents were emailed through to you following the purchase.
If you would like to contacted us on responses@tifgroup.co.uk and provide further information about your phone call, we can look into this further for you.
Kind regards,
Claire
TopDog Team
I was really pleased to choose TopDog…
I was really pleased to choose TopDog Travel for my upcoming trip to Australia. They ticked all the boxes when it came to covering my travel requirements, offering exactly the protection and options I needed without any hassle. That said, I can’t comment much further right now for the simple reason that I haven’t had to make a claim (and I sincerely hope I never do!). So far, so good – they’ve given me solid confidence heading into the adventure. Highly recommend for anyone wanting reliable coverage upfront. Fingers crossed for smooth travels!
3 March 2026
Unprompted review
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