Topdancefloor Reviews 

I strongly advise against buying from this company. While they were trying to sell me the product (a foldable DJ LED facade booth), the salesperson was super helpful and always available. However, after a 2-month long wait, the product finally arrived with numerous severe problems:Damaged panel receiving card: A square section of the LED wall does not turn on at all.Damaged flight case: The bottom part of the flight case arrived completely damaged.Ruined top plate: The top frame plate of the LED wall is ruined and missing paint.Used processor: The video processor arrived used, showing clear signs of wear and tear.Missing European power supply: The required European transformer/power adapter was not included.Loose screws: The screws throughout the structure were loose and poorly secured.Despite reporting all these issues, it has been 10 days and I have received zero support or assistance. The company keeps replying extremely slowly without providing any real solution. Compliments to this company!

I decided to place my trust in this company and purchase a Foldable DJ Booth. After waiting approximately six months, I received a product with damage and problems that I never imagined I would have to deal with.

The flight case arrived seriously damaged: bent and deformed aluminium profiles, internal panels completely torn away from the structure, and components that were no longer properly secured. The photographs speak for themselves.

This case is not simply disposable packaging. It is an integral part of the product because it is used to transport the display and also serves as the desk when the system is opened. Despite the very high weight of the complete system, it was shipped almost entirely wrapped in bubble wrap, without proper rigid external protection and without a suitable pallet to protect it during international transport.

Even more concerning is the fact that a photograph sent to me directly by the seller shows several other units prepared in the same way. Therefore, this does not appear to be an issue limited only to my order, but rather a packaging method also used for other products of similar weight and fragility.

The problems are not limited to the flight case. The surfaces of the LED panels have visible scratches and marks. The supplied power plugs were not suitable for Italian sockets. The display configuration was completely incorrect: the panel order, mapping and resolution did not match the actual structure.

Despite requesting it, I was not even provided with the administrator password needed to access and correct the system independently, making the entire situation even more complicated.

Thanks to my technical expertise, I spent several days rebuilding the configuration myself before I was finally able to display the image correctly. An ordinary customer without experience in LED systems, controllers and mapping would most likely not even have been able to use the product.

To date, instead of receiving a concrete proposal for repair, replacement or any other warranty solution, I continue to see responsibility being shifted onto the freight company.

It is difficult to describe the disappointment after months of waiting, repeated communication problems, days lost correcting technical errors, and a product that arrived in these conditions.

Based on my documented experience, I cannot recommend purchasing from this company. Before placing your order, carefully look at these photographs and ask yourself what would happen if your product arrived in the same condition and no one was willing to take concrete responsibility for resolving the problem.

If the photographs are not visible together with this message, feel free to contact me privately to receive them and for any clarification regarding my experience.

I ordered an LED infinity dance floor and DJ booth from Top Dance Floor. The product quality is very good and the dance floor looks amazing once installed. However, the shipping and communication process was frustrating. Part of my order (the DJ booth) was missing when the shipment arrived, and it took several weeks of emails and follow-up with the shipping broker before it was finally located and delivered. I also had some missing connectors and one panel that required troubleshooting. In the end I received my order, but the experience caused unnecessary stress and delays for my business. I recommend that buyers ask for detailed packing lists, shipment tracking, and confirmation that every item has been loaded before it leaves China.