TopCashback Australia Reviews 275

Not only is the app appalling but so are the responses from customer service. Make it difficult to contact them. And when you get a response, not one of the issues I raised was addressed. I was referred by a friend to use this as I prefer shop back. To navigate the website for the history of what you have purchased challenging. Nothing seems to record nor do my cash backs. I definitely won’t be using top cash back and their crappy app again. Good luck chasing every transaction.

TopCashback maintained their commitment. The process was pretty user friendly and without any hassle

The best cashback you will ever get. Lovit Love it love 💕💕💕💕

I’ve been using cashback apps for 10years and these guys have taken the crown on average 25-50% better than the competitors. Big thanks to finally having an app!

Another successful cashback payout from Trustpilot. I’ve used them for years and very impressed.

Recently I had my account locked as did other family members because we were using ‘multiple accounts’ which breaches TopCashback’s policy. We acknowledge we have multiple accounts, we also acknowledge we have a big family. Some family members have had their accounts finally unlocked which we are thankful for. Others are still locked and we have just realised that payments that say ‘completed’ have not reached our bank account but with this status you would think they have and if there was a problem we would have been advised 🤔 It is a bit disappointing that no one has contacted us and informed us that these payments have been stopped/ held up .. as they date back several months. We have contacted TopCashback multiple times, hopefully 🙏 this is an honest oversight and will be sorted shortly.
I have still given TCB a 4 star 🌟 rating as I am hoping to have this rectified as we have been loyal customers for some years and have mostly had good service and positive experiences 🙏

It was not obvious where to click to confirm the change. I eventually found it by clicking everything else.

Easy and quick cash back. Almost 99% vendors are under their umbrella so we get the most buck for your shopping. Highly recommended!

TopCashback is trustworthy. I had an issue where a vendor declined my cashback payment. After I lodged a complaint with supporting evidence, the TopCashback team reviewed it, communicated within a reasonable timeframe, and credited my cashback as it should have been.

Easily the best rates and prompt tracking

user-oriented site, easy to use, quick and efficient, does what it says will do/promise. keep clear and transparent payment records, fast payment. Excellent service. Excellent savings for users. Would definitely recommend.

delays, delays and more delays.

THEN Top Cashback staff got Argumentative after changing the effective dates

TopCashback is pretty good unless you have purchased from the Accor hotel group , who take as long as a year and then sometimes refuse to pay out, it would be better for TopCashback to drop this unreliable and deceitful business ( i had 70 nights with Accor in 2025, so i know what some of their hotels are capable of )

They will not pay the big cashbacks. Bought VPN subscription through them @98% cashback. Its been almost 7 months and they are waiting to hear back from retailer.
Poor customer support. So I would recommend dont fall for those big cashback traps on the site because yoo are not going to get those.

topcashback is one of major cashback apps in australia. everytime I used the app to shop stuff online it always registers my purchase, i had bad experience with other cashback apps where it would not register my clicks/purchase but never faced issues with topcashback. quick to payout, user friendly app/website layout.

Easy payout of earnings is great service.

So easy to use and obtain cash back in your account.

Easy process great to get cash back each time. No gimmicks.