TopCashback Australia Reviews 

322
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process easy and user-friendly, appreciating the straightforward way to earn cashback and save money. Many highlight the excellent value, noting significant savings on purchases and the benefit of receiving money back. The payment and withdrawal system is often described as smooth and efficient, with flexibility regarding minimum withdrawal amounts. However, some customers noted concerns regarding payment processing, with funds sometimes taking a while to become payable or experiencing long payout periods. A few also mentioned issues with cashback not tracking correctly, being declined, or not being received as expected, with some reporting amounts disappearing.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, often describing it as easy to use, simple, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the ease of buying gift cards,... See more

Website

Customers had ambiguous experiences with the website, with some praising its ease of navigation and use, even... See more

Refund

Customers consistently note ambiguous experiences with refund, with some reviewers expressing satisfaction,... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting significant savings and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a few mistakes when I first joined, like not clicking on the Topcashback extension before placing an order. Also, on Amazon, you need to empty your cart before placing the order, otherwise, it... See more

Rated 5 out of 5 stars

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(322)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Too many not registered or declined cashbacks

Out of twelve potential cashbacks since the start of this year:
- Nine were successful.
- One click to Amaysim was recorded but the subsequent purchase not recorded.
- One click to Econnex was recorded but payout declined many months later after going through TopCashbacks claim process. It was falsely stated that a voucher or rebate code was used.
- One payout from Tangerine was declined for unknown reason. No burdensome claim process was started in this case. It just seems not worth the time investment.

In all the offered service is cumbersome and buggy and dispute resolution solely depending on the goodwill of TopCasback.

21 February 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Andreas,

Thank you for taking the time to share your feedback.

We’re glad to hear that the majority of your cashback transactions have gone through successfully, but we’re very sorry for the frustration caused by the few that didn’t. We completely understand how disappointing it can be when cashback doesn’t track or gets declined, especially after a long wait.

In all cases, cashback depends on confirmation from the retailer’s tracking system — which means any missing or declined transactions are usually due to the retailer’s data showing that terms weren’t met (for example, a voucher or code was applied, or the sale was attributed elsewhere). That said, we empathise if the process feels cumbersome, we’re actively working on improving both tracking reliability and claim resolution speed to make it as seamless as possible.

We would like to take another look into the specific transactions you mentioned with Amaysim, Econnex, and Tangerine. Please reach out to our support team or send us an email at contact@topcashback.com.au, and we’ll investigate these cases in detail to ensure nothing has been missed.

Thank you again for your feedback.

Kind regards,
TopCashback Team.

Rated 5 out of 5 stars

Thank you!

Pretty easy to use the app and get rewarded in the process.
Never had issue to track the transactions through App.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

TopCashback is great!

Great app that has a nice layout and is easy to navigate! Excellent retailers available for cashback. I love that there's no withdrawal minimums so you can cash out whenever you like! Great referral bonuses too!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

TopCashback is the new Cashrewards - Love it!!

I was bitterly disappointed when Cashrewards shut down as I had cashed out more than $700 over the years in savings and rebates. That was until I saw a massive post blow up on ozbargain.com
Made a few purchases, Referred some friends and just made my first cash out today. Easy, Simple and I'm a happy camper!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Works great

Works great! You do need to double check the rules to make sure your order gets tracked, but great company

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Experience

Apart from a few hiccups where I needed to track or follow up on my cashback, my experience with TopCashback has been great.

8 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look