As my life insurance policy was nearing it’s end date, I decided to take out a new one. Top Quote dealt with everything from start to finish and communication was excellent. Plus, the price I’m paying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although dealing with any insurance policy is very time consuming it was done by very polite and informative guys at a time that was convenient for me. Everything has been clear and informative. Than... See more
Company replied
Top Quote for the past few years have supported a local Manchester/Salford children's charity. As CEO of Wood Street Mission, I would like to thank everyone involved for their continued support of ou... See more
Company replied
Tan was super helpful and explained thing in a way I could understand. He was very patient with me especially as I didn’t always understand some concepts. He was also personable and charming to speak... See more
Company replied
Company details
Written by the company
TopQuote is a multi-award-winning leading UK insurance broker that provides thousands of people with tailor-made Legal & General policies.
Contact info
14th Floor, Manchester One, 53 Portland Street, M1 3LD, Manchester, United Kingdom
- 01612333111
- hello@topquote.uk.com
- top-quote.co.uk
Helpful and professional
Very helpful, informative and professional. Stress free experience.
6 December 2024
Unprompted review
Reply from TopQuote
Thank you Wayne for a great review. It's great to see that you have been happy with the service that you have received. Kind regards!
Life insurance policy
Everyone was helpfull patient and knowledgeable . I felt confident and pleased with the policy
23 October 2024
Unprompted review
Reply from TopQuote
Thank you Enid for leaving such a great review. If you need any further assistance, you know where we are. P.S Have a lovely time away!
Be careful of what you sign up for
Be careful of what you sign up for, there is a £250 get-out clause so unable to take up a new or better policy this lapses after 48 months.
29 October 2024
Unprompted review
Reply from TopQuote
Dear Mr Thomas,
We are sorry to read that you are unhappy with the cancellation agreement that you entered upon your application. Our terms of business were clearly explained to you before submitting your new policy, in the form of written confirmation and also verbal, you were also given a 30 day cooling off period should you have decided to cancel where no fee would be payable.
That being said, we understand that circumstances change and we are always more than happy to look at alternative options to amend the cover free of charge, should our clients wish. If you would like to do this, please get in touch at your convenience.
Kind regards,
Customer Services
Very prompt with times
Very prompt with times, friendly & pleasant manner, not too time consuming
25 October 2024
Unprompted review
Reply from TopQuote
Thank you Diane for your great review.
Very helpful and Knowledgeable
Very helpful, Cormac and Maisie, pro active and knowledgeable about various products across the market!
1 October 2024
Unprompted review
Reply from TopQuote
Thank you very much for taking the time to leave a great review.
Maisie has been dealing with my life…
Maisie has been dealing with my life insurance. She is always polite and informative has a wealth of knowledge. I feel my policy is in the best hands
27 September 2024
Unprompted review
Reply from TopQuote
Thank you Moira for such a great review.
Excellent service, communication and products
As my life insurance policy was nearing it’s end date, I decided to take out a new one. Top Quote dealt with everything from start to finish and communication was excellent. Plus, the price I’m paying IS the price they gave when I started out - no hidden extras - so kudos for that. Genuinely, I’d happily use top quote again. Thanks.
26 September 2024
Unprompted review
Reply from TopQuote
Thank you James for such a great review. It's great to read that you have had such a positive experience!
LIFE INSURANCE
Have spoken with Maisie from Top Quote, She is very professional, polite and helpful. Would recommend Top Quote.
26 September 2024
Unprompted review
Reply from TopQuote
Thank you Ivor for an excellent review. It's great to hear that you have been happy with the service received by Maisie.
Customer service is amazing they will…
Customer service is amazing they will help you out and explain everything to you.
Thank you Haider, Maise, and Rick
25 September 2024
Unprompted review
Reply from TopQuote
Thank you Shubnam for such an amazing review. It has been a pleasure helping you and your family find the policies you required. If you need any further assistance, please get in touch.
Incurance brokers .
Polite informative incurance brokers . Very helpful and friendly we came away feeling very happy with our new polices thanks guys will recommend you .
21 September 2024
Unprompted review
Reply from TopQuote
Thank you Lisa for a great review. It is great to see that you have found our service helpful and friendly.
Great service
Great service. Quick call with all the details required.
23 September 2024
Unprompted review
Reply from TopQuote
Thank you Adam for taking the time to leave a great review.
Top quote really helped me find a…
Top quote really helped me find a policy that covers my worries and is within my finance budget.
Thank you Hamzah.
Alesha
16 September 2024
Unprompted review
Reply from TopQuote
Thank you Alesha for a great review! We are happy to hear that Hamzah was able to find policies which covered your needs!
Very helpful on phone straight forward
Very helpful on phone straight forward, no hassle
9 September 2024
Unprompted review
Reply from TopQuote
It's great to see that you have found our advisers helpful. If you need any further assistance, please get in touch.
Polite advisors
Very polite advisors and very informative explained everything all the way through the forms and gave us options
16 September 2024
Unprompted review
Reply from TopQuote
Thank you Marie for a great review.
Although dealing with any insurance…
Although dealing with any insurance policy is very time consuming it was done by very polite and informative guys at a time that was convenient for me. Everything has been clear and informative.
Thanks team
6 September 2024
Unprompted review
Reply from TopQuote
Thank you Anne-Marie for taking the time to leave such a great review. It is very much appreciated.
TopQuote nuisance calls
I ceased to have any dealings with Legal and General some years ago and have been plagued with calls from TopQuote ever since. Having advised TopQuote I do not require any of their insurance on more than one occasion the calls just keep on coming despite requests to stop.
3 September 2024
Unprompted review
Reply from TopQuote
Dear Geoffrey,
We apologise for any inconvenience caused by the communications from TopQuote regarding your Legal & General policy. Please understand that Legal & General had previously informed you about TopQuote assuming responsibility for the service of your coverage.
Could you please call 0161 518 7022 or email hello@topquote.uk.com at your earliest convenience so that we are able to locate your details and we will remove your information.
Kind regards,
TQ Customer Services
Reply from TopQuote
Thank you for taking the time to leave your review!
Annoying and persistent cold calls
A salesman from Top Quote called me out of the blue on Bank Holiday Monday, supposedly to check my details with respect to a Legal and General policy that I cancelled some time ago. Under cover of 'checking my details' he tried to ask personal questions about my family which were obviously leading up to a sales pitch.
I had a similar flurry of calls from them around six months ago. My advice - avoid them like the plague and don't get on their phone list!
26 August 2024
Unprompted review
Reply from TopQuote
Dear Nick,
We apologise for any inconvenience caused by the communications from TopQuote regarding your Legal & General policy. Please understand that Legal & General had previously informed you about TopQuote assuming responsibility for the service of your coverage.
Could you please call 0161 518 7022 or email hello@topquote.uk.com at your earliest convenience and we will remove your information.
Kind regards,
TQ Customer Services
Fantastic service and very helpful.
Fantastic service and very helpful.
29 August 2024
Unprompted review
Still getting junk robocalls from this…
Still getting junk robocalls from this company years after cancelling the policy and despite contacting them many times. Utterly dreadful spam makers .
I appreciate the reply but I DO NOT have any existing Legal and General policy and have not had for many years. I will contact you via email but after so much spam from you you can understand why I'm reluctant to engage at all.
27 August 2024
Unprompted review
Reply from TopQuote
Dear David,
We apologise for any inconvenience caused by the communications from TopQuote regarding your Legal & General policy. Please understand that Legal & General had previously informed you about TopQuote assuming responsibility for the service of your existing coverage.
We also acknowledged your review back in April and invited you to reach out to confirm your details so that we were able to remove you from our system, unfortunately this did not happen so we were unable to locate you due to the fact that we have numerous clients sharing the same name.
Once again please call 0161 518 7022 or email hello@topquote.uk.com at your earliest convenience and we will remove your information.
Kind regards,
TQ Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.