Loan application process was easy but on the other hand the online account isn't great as you can't manage your loan online. Emails aren't replied. Only the staff on the phone are great. Overall l'd s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Constant error message. Pointless. Tried a few times went through the whole application over and over to be hit with error every time
From start of application and 2 calls it was approved so easy and Kate the advisor needs a promotion , the way she handles customers her etiquette is just A1 .. and explaining the process, all other... See more
Alex was fab, he went through everything with me, explained things in a clear way, asked me if I had any questions The turn around from application to payout was really quick too, I would highly re... See more
Company details
Written by the company
We offer affordable, unsecured personal loans to those who are unable to get accepted with the more mainstream lenders such as high street banks and building societies.
Contact info
The Tempest, 12 Tithebarn Street, L2 2DT, Liverpool, United Kingdom
- 0151 452 0079
- customerservices@tootloans.co.uk
- tootloans.co.uk
3.5
Average
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent that dealt with my…
The agent that dealt with my application was so friendly and helpful, the whole application process has been easy, quick and efficient I definitely recommend
19 January 2023
Fast and excellent service
Very professional and good experienced personnel. Will recommend 👌
17 January 2023
Kate was very helpful and considerate…
Kate was very helpful and considerate in handling my transaction. The process was smooth and funds received quick.
16 January 2023
Kate was really helpful
10 January 2023
Smooth and easy
9 January 2023
Great service very helpful
3 January 2023
Excellent service
20 December 2022
Fast and efficient
23 December 2022
Brilliant communication and customer…
Brilliant communication and customer service. Very happy with the overall experience.
21 December 2022
Very good process quick & easy with…
Very good process quick & easy with same day payout
21 December 2022
Quick and easy very smooth definitely…
Quick and easy very smooth definitely recommend
21 December 2022
Good customer service
Good customer service. terms and conditions explained very clearly to me
19 December 2022
Quick service
Quick service, Friendly, knowledgeable staff, who explained everything clearly
16 December 2022
Whole process from start to finish so…
Whole process from start to finish so easy to follow
13 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.