Toot Toot Reviews 

80
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Sold our young son a car with illegal tyres & a cam belt snapped within 10 weeks of purchase. Company refusing any responsibility for a huge bill we now face. Sold not fit for purpose.

Company replied

Rated 5 out of 5 stars

Very efficient and optimised experience. Contacted initially by phone to arrange a viewing the next day, which took all of half hour before money was in my account and they left with the car. They a... See more

Rated 5 out of 5 stars

Poor Jack had the worst journey coming to pick up the car! It took him all day, through no fault of his own, yet he arrived positive, cheerful, professional and kept me posted at every stage. Thanks s... See more

Rated 5 out of 5 stars

Very impressed with toot-toot. Got offered a competitive price compared to most other comparion groups and mkney was in the account very quickly. Luke kept me informed at organising stage, and a pleas... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

At Toot Toot we aim to be fast, friendly and fair At Toot Toot you are selling your car to Toot Toot, unlike many of our competitors and comparison sites that will sell your lead to other dealers. This way we can keep the integrity of your selling journey, knowing you are always dealing with us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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4.5

All reviews

(80)

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Rated 1 out of 5 stars

Illegal tyres & broken down within 10weeks.

Sold our young son a car with illegal tyres & a cam belt snapped within 10 weeks of purchase. Company refusing any responsibility for a huge bill we now face. Sold not fit for purpose.

11 May 2023
Unprompted review
Toot Toot logo

Reply from Toot Toot

We sincerely apologise for any inconvenience caused to you and your family.
As you may know, we have a policy to ensure that all our vehicles are fit for purpose and in good condition when they leave our premises. However, please note that the car had completed 3000 miles when purchased and therefore had regular wear and tear on it. We have also corrected the issue with the interior heating as soon as it was discovered so we do not refuse to assist with claims and paying out to rectify.

We understand that there was an issue with the tyres and the cam belt within 10 weeks of the purchase, but we would like to clarify that these items are consumable and may break over time due to regular usage. Therefore, while we sympathize with the predicament that you are facing, we are unable to take any responsibility for this.

Once again, we apologise for the inconvenience and we assure you that we remain committed to our customers' satisfaction

Rated 5 out of 5 stars

Very efficient and optimised…

Very efficient and optimised experience. Contacted initially by phone to arrange a viewing the next day, which took all of half hour before money was in my account and they left with the car. They also take care of all admin to do with road tax refunds and log books.

No nonsense, straight forward and a pleasure dealing with them. Rare to find such service these days. Highly recommend.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Honest, friendly, polite - couldn't ask for more

I was so nervous about going down this route - there are so many horror stories about businesses like this coming out, kicking the tyres, finding imaginary problems and basically reducing the price substantially. I contacted a lot of different companies, but thought Luke was very helpful and knowledgeable so decided to give it a go and see what happened. Yes, we were offered the same amount through another company - but I had a good feeling about this. Two other guys arrived. They were clearly very knowledgeable about cars, knew what they were looking for and worked methodically to see that it was what I said it was. They found two issues with my car that I hadn't realised were there - but I understood what they were saying and why the price dropped a little. To be honest, I thought they were fair with their assessment of what looked like two trolley dings. They paid off the outstanding loan, transferred the rest of the money to me - and then even checked it was in my account before driving off. I was quite blown away by how easy that was!! Highly recommended!
PS - I never write reviews. But this was just such a great transaction that I decided for anyone else who might feel doubtful like me, it might be helpful to know!

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Hassle-free service.

Toot Toot collected my RS4 today. After thoroughly checking over the car to confirm is was as offered, they arranged prompt payment within minutes. Polite and hassle free - just sad to see it go. Highly recommended service.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Really pleased with Toot-Toot.Excellent!

Really pleased with Toot-Toot. They offered a very fair price for my car. Many thanks to Luke, Jack and John for making the selling and collection process painless. They came recommended and I'd definitely recommend them too. Excellent!

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Best Car Buying Service I’ve Experienced

I’ve sold a number of cars via different popular outlets but I was extremely impressed with Toot Toot! Customer service and process was simple, I got an excellent and fair offer , much better than places like “ we buy any car” and I got paid and finance resolved the day they picked up my car. I will definitely be using them again

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Was very skeptical but pleasantly surprised

Was very skeptical, but thought I've got nothing to lose as no obligation. Quote was much higher than anywhere else. I was very honest about damage so the price reflected that but I was very happy.
On the day of collection they kept in contact so I knew when to expect them.
They inspected the car and found damage that I didn't know was there. They subsequently reduce price by £150, which I accepted as I thought it was fair.
The 2 guys were very friendly and at no point did I feel under pressure.
Took less than 5 minutes for the money to arrive in my bank.
Would definitely use again and would recommend.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

These guys are going places

These guys are going places, fantastic service, honest appraisals and proper market values offered. Will recommend to everyone and use again if I have to. Many thanks!

10 August 2022
Unprompted review
Rated 5 out of 5 stars

Offered me the most out of everyone at…

Offered me the most out of everyone at least £2000 more and the deal was straight forward! Jack Came by train to collect car had a look round my audi Rs5 and was happy to take it paid the finance and gave me the remaining balance the company to go to when selling a car top people highly recommended!

6 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

The initial submission, discussion and sale process with TootToot was super smooth and professional.

Everyone I spoke with was pleasant and the price I was offered was way above WBAC and Motorway, and not far from a private sale.

Really happy overall and would use again without question

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault, impeccable service!

Poor Jack had the worst journey coming to pick up the car! It took him all day, through no fault of his own, yet he arrived positive, cheerful, professional and kept me posted at every stage. Thanks so much Jack. Luke was equally as great and the entire service was slick, quick, efficient and easy from start to finish plus we got what was originally quoted! Cannot fault and highly recommend!

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Sold my Mercedes-Benz E-Class to TOOT-TOOT and I must say that the level of service from my first contact, through negotiation and to collection was outstanding. Personable, friendly and professional excellence is hard to find these days but the team were this and more. Well done Luke and Jake first class. I will certainly be recommending you to friends.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent helpful service. I was nervous about selling my car and had difficulty getting the price I wanted. My car was collected by Jack who put me at ease and was very clear on the process. Thank you so much you have really helped us out

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service - no hassle

Toot toot gave me the best price out of all other companies I’d tried.

Arranged collection, money paid there and then. No hassle at all and a great service.

24 June 2022
Unprompted review

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