Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke
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Review summary
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Doesn’t let me continue till I make a review, so not sure yet…
Company replied
The CV maker app is user-friendly and makes it easy to create a professional CV. It provides clear templates and simple steps to add and organize experience, skills, and qualifications effectively.
Company replied
It helps me a lot to understand what I was looking for
Company replied
Company details
About ToolResume
Written by the company
ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.
Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.
ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.
The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.
Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.
Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.
Contact info
United Kingdom
- support@toolresume.com
- toolresume.com
3.3
Average
704 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Hard to use
Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke
5 January 2026
Unprompted review
Reply from ToolResume
Hello Emma Rendle,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Our goal is to provide a simple and efficient platform to help users create professional documents quickly and easily. Your feedback is important to us, and we regret any confusion you may have experienced during the process.
If you encountered an issue while accessing your cover letter, our team would be happy to review your situation and assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
unable to edit online
unable to edit online
i have to pay PDF subscription to edit this
4 January 2026
Unprompted review
Reply from ToolResume
Hello Shalini Shanmugalingam,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced difficulties editing your document.
Our goal is to provide a simple and efficient platform that allows users to create and manage their professional documents easily. If you encountered an issue while trying to edit your file, our team would be happy to review the situation and assist you.
For any questions or assistance, please feel free to contact us by email at: support@toolresume.com
Best regards,
The ToolResume Team
was good experience
4 January 2026
Unprompted review
Reply from ToolResume
Hello سندس علي حسين علي شكر,
Thank you for your positive review. We're glad to hear that you had a good experience with our service. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Dawn Boyd,
Thank you for taking the time to share your feedback. We are sorry to hear that you feel you did not receive what you expected from our service.
Our goal is to provide a simple and efficient platform that helps users create and access professional documents easily. If you experienced any difficulty accessing or downloading your document, our team would be happy to review your situation and assist you.
For any questions or assistance, please feel free to contact us by email at: support@toolresume.com
Best regards,
The ToolResume Team
It wasted my time
26 December 2025
Unprompted review
Reply from ToolResume
Hello syed shaheer,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations and that you felt your time was wasted.
Our goal is to provide a simple and efficient platform to help users quickly create professional documents. Your feedback is important to us and helps us continue improving our service.
If you experienced any issue while using the platform, our team would be happy to review your situation and assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello lisa probert,
Thank you for your positive review. We're glad to hear that you had a good experience with our service. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
I am afraid this is more a scam than a service
I am afraid this is more a scam than a service. It may be ok in some parts of the world but is wrong.
1. No confirmation and cancelation option send ether by text or email.
2. A change of £34.99 subs taken when the choice was £0.90 ,£1.90 or £7.49/month (very sneaky)
3. Not straight forward, cannot be used as a one off.
4. And I cannot credit a human that a AI produced. Sorry less than 1 of of 10 for the human.
5. Advice look at other ways
24 December 2025
Unprompted review
Reply from ToolResume
Hello Michael F,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you would like us to review your situation, please feel free to contact our support team so we can assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Absolute Scammers
Absolute Scammers
Paid subscription to generate a cover letter and received an absolutely appalling product considering the detailed information I had given it.
The cancellation process is misleading and unclear. -they're clearly trying to scam every penny possible out of you.
21 December 2025
Unprompted review
Reply from ToolResume
Hello Ted,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you experienced any difficulty with the cancellation process or with the document generated, our team would be happy to review your situation and assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Error everytime
18 December 2025
Unprompted review
Reply from ToolResume
Hello MB,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an error while using our service.
Our goal is to provide a simple and efficient platform that helps users easily create their professional documents. If a technical issue occurred, our team would be happy to review your situation and assist you in resolving it.
For any questions or assistance, please feel free to contact us by email at: support@toolresume.com
Best regards,
The ToolResume Team
Very good quick and easy
16 December 2025
Unprompted review
Reply from ToolResume
Hello Franny Russell,
Thank you for your positive review. We're glad to hear that you found our service very good, quick, and easy to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Paid out to get help with cover letters…
Paid out to get help with cover letters every time I went to try to put one together came up as error so possibly a scam wouldn’t recommend at all
16 December 2025
Unprompted review
Reply from ToolResume
Hello Jessica Smith,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an error while trying to create your cover letter.
Our goal is to provide a simple and efficient platform to help users easily create professional documents. If a technical issue occurred during the process, our team would be happy to review your situation and assist you further.
For any questions or assistance, please feel free to contact us by email at: support@toolresume.com
Best regards,
The ToolResume Team
Experience
Tool resume needs to review the ease of cancellation because I clicked the unsubscribe button since last month only for me to be charged £34.99 today.
There's no reason I have to mail you to unsubscribe from your product when you can easily add an "Unsubscribe/Cancel here" button on the interphase.
Your site is simply misleading.
15 December 2025
Unprompted review
Reply from ToolResume
Hello Olu,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you would like us to review your situation, please feel free to contact our support team so we can assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
This was easy to use.
14 December 2025
Unprompted review
Reply from ToolResume
Hello Belinda Winters,
Thank you for your positive review. We're glad to hear that you found our service easy to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
scam, I do not recommend it
I paid for a week's use, but before the end of the seven days, I was charged for a subscription that I did not agree to and I was not aware of. The email from the website doesn't work either and you can't contact anyone
13 December 2025
Unprompted review
Reply from ToolResume
Hello Marta Archacka,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you experienced any difficulty contacting us, please feel free to reach out again so our team can assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Georgina Scott,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Lily,
Thank you for your positive review. We're glad to hear that our tool really helped you. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Cant read prior to paying and once paid…
Cant read prior to paying and once paid get hit with review requests before being able to actually access the letter.
Once back into it get a message - cannot generate please try later.
Pretty pointless and a waste of time and money, dont bother.
They also take more money from the account you paid from for no clear reason. I didn't see any reference to this happening until my statement, luckily revolute took it back for me.
Horrible company, steer well clear.
9 December 2025
Unprompted review
Reply from ToolResume
Hello Tim Jones,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Our goal is to provide a simple and efficient platform to help users create professional documents easily. If you encountered an issue while accessing or generating your document, a technical issue may have occurred and we apologize for any inconvenience caused.
If you would like us to review your situation, please feel free to contact our support team so we can assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Vicky Hamilton,
Thank you for your positive review. We're glad to hear that you had a great experience with our service. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
I paid £0.90 for a document
I paid £0.90 for a document, and now they have taken £34.99 from my card. I did not agree to this payment or a subscription. I can't access my account or payment details as I get an error. I have raised a dispute with my bank.
Avoid using this company or risk being SCAMMED!
28 November 2025
Unprompted review
Reply from ToolResume
Hello Dave Collins,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you experienced any difficulty accessing your account, our team would be happy to review your situation and assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Very good it helps me a lot
It helps me a lot to understand what I was looking for
3 December 2025
Unprompted review
Reply from ToolResume
Hello Nana Opoku,
Thank you for your positive review. We're glad to hear that our service helped you better understand what you were looking for. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
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