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ToolResume Reviews 

704
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform extremely easy and straightforward to use, appreciating the simple steps to create professional CVs and cover letters quickly. Many customers point out that the service helps them achieve what they are aiming for in just a couple of minutes. Some reviewers were not happy with unexpected subscription fees and automatic monthly charges. People mentioned being billed high amounts without proper warning or clear information before their trial periods officially expired. Several users also noted that they experienced difficulties accessing their documents or received different versions after paying.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is easy to use, highly... See more

Payment

Customers consistently note negative experiences with payment, reporting unexpected high charges after paying... See more

Subscription

Customers expressed deep dissatisfaction and frustration regarding unexpected subscription charges after... See more

Price

Clients share negative opinions on price, reporting frustration over unexpected high fees after initially... See more

Website

People report negative experiences with the website, expressing strong dissatisfaction over unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke

Company replied

Rated 4 out of 5 stars

The CV maker app is user-friendly and makes it easy to create a professional CV. It provides clear templates and simple steps to add and organize experience, skills, and qualifications effectively.

Company replied


Company details

  1. Software Company

About ToolResume

Written by the company

ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.

Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.

ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.

The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.

Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.

Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.


Contact info

3.3

Average

TrustScore 3.5 out of 5

704 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(704)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam bait and switch.

Absolute scam bait and switch.
Like others I paid for and was invoiced for an £0.90 template.
They silently turned this into a £35 subscription a week later without authorisation and without sending further invoices - which is obviously engineered to try not to attract notice.
This is disgusting practice be warned

2 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Sb,

Thank you for taking the time to share your feedback. We are sorry to hear about the situation you describe and the frustration this has caused.

Our goal is to provide a clear and transparent service, and we regret that this was not your experience. We understand your concerns regarding the subscription and account management.

If you would like us to review your situation or assist you further, our support team would be happy to help.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 3 out of 5 stars

Great

Great! Very efficient and quick

9 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Brandon,

Thank you for your feedback!

We’re glad to hear that you found the service efficient and quick to use. Making the process simple and time-saving is exactly what we aim for.

If you have any suggestions to improve the experience even further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Very satisfied

Very satisfied

9 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Damandeep kaur,

Thank you for your feedback!

We’re delighted to hear that you are very satisfied with the service. Your support and positive comments are greatly appreciated.

If your experience with ToolResume was positive, you may wish to update your rating so it better reflects your review.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

So fast and easy

So fast and easy

9 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Trasure Sarangheo,

Thank you for your feedback!

We’re glad to hear that you found the service fast and easy to use. Making the process simple and efficient is exactly what we aim for.

If you have any suggestions to improve the experience even further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Scam said 90p was 35 pounds

Scam said 90p was 35 pounds

8 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Jen gelson,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience caused confusion and frustration.

Our goal is to provide a clear and transparent service, and we regret that this was not your impression. We understand your concerns regarding the charges and account management.

If you would like us to review your situation or assist you further, our support team would be happy to help.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

so easy to use

So easy great to understand there’s nothing better then a simple way to make a CV then this app absolutely loves this

8 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello kat,

Thank you for your feedback!

We’re delighted to hear that you found the app easy to understand and simple to use. Making CV creation clear, fast, and stress-free is exactly what we aim for.

It’s great to know you loved the experience, and we truly appreciate your support.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

CV creating

Quick and efficiant

7 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Betty Black,

Thank you for your feedback!

We’re glad to hear that you found the service quick and efficient. Providing a smooth and time-saving experience is exactly what we aim for.

If you have any suggestions to improve the experience even further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Awful sneaky hidden subscription…

Awful sneaky hidden subscription charges. My son used the service once for a 90p cv review. Since then they have taken £105 over 3 months for absolutely nothing. Be very wary and read the small print when using this site for anything. How many people will have fallen into the same trap as me? Avoid!!

3 May 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello S Hainey,

Thank you for taking the time to share your feedback. We are sorry to hear about the situation you describe and the frustration this has caused.

Our goal is to provide a clear and transparent service, and we regret that this was not your experience. We understand your concerns and appreciate you bringing them to our attention.

If you would like us to review your situation in detail or assist you further, our support team would be happy to help.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Do not use this company!!!!

Do not use this company!!!!! I used this site to create a cover letter, had to edit it as a lot of the AI generated was either incorrect or not relevant to the job I was applying for. Also if your net careful you will end up subscribing to a £34.99 per month subscription fee. They were very clever at hiding the conditions even when to take the 90p free week subscription to create your letter or CV. It's has now cost me over £70 for a cover letter that I basically had to edit myself anyway as didn't realise that subscription on the second month. I tried to contact the company and also my bank but because they have it in there Ts and Cs there is nothing you can do. DO NOT USE an absolute con and very poor anyway.

12 March 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Ken Piper,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations and that you encountered difficulties with the generated content and your account.

Our goal is to provide a clear, helpful, and efficient service, and we regret that this was not your experience. We understand that situations like this can be frustrating and we apologise for any inconvenience caused.

If you would like us to review your situation or assist you further, our support team would be happy to help.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

I have experience in warehouse jobs and…

I have experience in warehouse jobs and hygiene jobs

1 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Ousman Touray,

Thank you for your feedback!

We’re glad to hear about your experience in warehouse and hygiene roles. The platform is designed to help highlight this type of experience clearly and professionally in your CV.

If you need any assistance structuring or improving your document, our team would be happy to help.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 3 out of 5 stars

Any easy to use tool

28 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello J.Loyd,

Thank you for your feedback!

We’re glad to hear that you found the tool easy to use. Providing a simple and intuitive experience is exactly what we aim for.

If you have any suggestions to improve the service further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 3 out of 5 stars

Very good experience

Very good experience

27 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello buican Razvan,

Thank you for your feedback!

We’re glad to hear that you had a very good experience using our platform. Providing a smooth and reliable service is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Quick and easy

25 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Tom Dowse,

Thank you for your feedback!

We’re glad to hear that you found the service quick and easy to use. Making the process simple and efficient is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

good

great expirence

24 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello kennac,

Thank you for your feedback!

We’re glad to hear that you had a great experience using our platform. Providing a smooth and enjoyable service is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

good service

23 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Bayley,

Thank you for your feedback!

We’re glad to hear that you found the service good. Your support is greatly appreciated.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Good and reliable to use for making cv

22 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Syed Rohail,

Thank you for your feedback!

We’re glad to hear that you found the service good and reliable for creating your CV. Providing a trustworthy and easy-to-use platform is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Be careful!

Be careful singing up for the £0.90 to do a covering letter and CV as they trick you into paying £34.99 straight after the 7 days has finished, also I have had problems with my bank card since with someone possibly hacking into my card and using it for a payment for other things. Would not recommend at all, use another website.

14 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Sophie Louise,

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and the concerns you’ve raised.

Our goal is to provide a clear and secure service, and we regret that this was not your impression. We take matters related to payments and account security very seriously.

If you have any questions regarding your account or would like us to review your situation, our support team would be happy to assist you.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Good site..

14 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Alexandra Lapusan,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Did a great job creating my cv

13 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Hibonuura,

Thank you for your positive review.
Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy to make cv And it affordable

Easy to make cv And it affordable

13 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello joju joy,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

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