Honestly I am rather impressed. Got metabo kit for way cheaper than almost places, was sent within two business days and arrived within five. For free standard shipping from WA that’s bloo... See more
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Review summary
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I purchased online a Heavy Duty 5 metre Extension Lead 15AMP Lead 10AMP Pin Plug...It was for my vacuum cleaner at home...This is so I did not have to unplug and plug the vacuum cleaner at the wall... See more
Just the speed at which my product was ready,not necessarily anything else.at the end of the day they are onsellers making a profit off the ever suffering public who are getting rorted at every turn b... See more
Amazing service from the WA online team!! I called to confirm that all items were in stock prior to ordering, due to it being a present. The guy was awesome, let me know what courier would be used an... See more
Company details
About Toolmart Australia
Written by the company
Quality tools, service and parts for over 45 years
Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.Contact info
172 Abernethy Rd, 6104, Belmont, Australia
- 08 6278 0000
- sales@toolmart.com.au
- toolmart.com.au
4.7
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great Experience
The order process was easy an the items arrived in good condition.
Only problem is that I did try to order a larger ladder but was unable to, assume that this was due to its length?
16 December 2025
One of the two things I ordered turned…
One of the two things I ordered turned up. 0 stars
UPDATE Toolmart reached out after this review/order and after a month of trying to locate the product with Australia Post have issued a refund.
Appreciate the help.
9 December 2025
Reply from Toolmart Australia
Hi Jacob, I can see that we despatched 2 separate orders to you on Dec 9. One of these orders is showing as delivered to you on the Dec 16 but the other is showing a shipping exception with Australia Post. I've lodged an enquiry with Australia Post and we'll forward you their response via email as soon as they've completed their investigation. I'm sorry for the Australia Post delay and we'll endeavour to get this delivered to you as soon as possible.
Website was easy to use to place my…
Website was easy to use to place my order. I was kept informed via text message of progress of my order. Pick up was easy once the order was ready.
10 December 2025
Service
Service , tool , experience , delivered in 4 days great would highly recommend.
Colin
17 December 2025
Reply from Toolmart Australia
Hi Roya, we despatched your order on the same day you placed an order with us. We sent this in an express post satchel and this was showing as delivered 2 days later on the 30th November. Today was the first time you've informed us that there was a problem with your shipment and we've lodged an enquiry with Australia Post to try and track down your parcel right away.
Excellent Experieince
Great price, helpful staff, weather resistant packing and fast shipping. I would not hesitate to use them again.
8 December 2025
Order a Abbott & Ashby AA362W8
Order a Abbott & Ashby AA362W8 - Grinder 8" with Linishing Attachment on the 20th of November, and still haven't received it a month later. Last time I'll be purchasing anything online with Toolmart. Hopeless
10 December 2025
Reply from Toolmart Australia
Hi Tim,
Thank you for your feedback. The initial delay on your order was because a 10-pack of sanding belts you ordered weren’t available so we instead substituted 4 x 3-packs of sanding belts on your order. We’re sorry it took us so long to learn about this problem and contact you.
Once we despatched your order it appears TNT took 12 days to get this shipment over to you, which is definitely longer than normal. I can see that you arranged delivery of this with TNT for today and that it was delivered to you this morning. I hope everything is all good with your grinder and you have a great Christmas.
Excellent customer service and very…
Excellent customer service and very quick postage. Thankyou kindly
8 December 2025
Midvale staff was so helpful and approachable.
Shipment was quick and smooth ( store pickup )
11 December 2025
Dispatch issues
I paid for express postage, but it would seem that they forgot to send it.
12 December 2025
Reply from Toolmart Australia
Thank you for sharing your feedback. We should have been able to send your order within 24 hours of it being placed but unfortunately there was an unexpected delay when we tried to transfer the item you ordered in from one of our other stores. We apologise for this delay and for not better communicating the reasons for this delay when you contacted us 3 days after your order was placed.
Fast delivery. Great value. Quality products.
Items exactly as described. Great price. Quality products. Fast postage. Excellent packing. Highly recommended!
24 November 2025
easy online transaction good range of…
easy online transaction good range of tools with quick postage and very happy with my purchase highly recommend give them a go
9 December 2025
Toolmart Midvale are the best in Perth…
Toolmart Midvale are the best in Perth for thier exceptional service, friendly and helpful old fashioned customer service, loads of products to choose, always happy to help with tools.
21 February 2025
Shopped for Makita cordless products. Online store was easy to navigate
Online store was easy to navigate, large variety of products, had competitive prices on products, and delivery cost was reasonable. I received exactly what I ordered, quality products. Definitely will use again.
27 November 2025
Makita deal
Got a great deal on my Makita hedge trimmer with a bonus battery. Great price & Fast postage Toolmart is a great company to deal with Thank you.
28 November 2025
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