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Luke came on installation day to fit toob full fibre (city fibre engineer), he made an outstanding job everything is where i wanted it , all cables are neat and tidy. All working perfect much faster t... See more
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Absolutely outstanding customer service. As soon as I called, I was put straight through to a real person — no disconnections, no robots, no “press 1 for disappointment”. Fahad handled my query with g... See more
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I've had the toob equipment for several months; I've not had a need to contact toob with any technical or account issues. The equipment just keeps working, the internet speed is higher than my previ... See more
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Company details
About toob
Written by the company
toob is a full-fibre broadband provider based in England. Established in 2019, our mission is to deliver a broadband network that exceeds demand in a digital-first world.
Over 100,000 customers across England are now benefiting from toob’s full-fibre connectivity. We provide 900 Mbps download and upload speeds directly into your home or business. This means you can expect the fastest speeds when connected via an ethernet cable.
Whether you’re a streaming fanatic, gaming guru, social media scroller or casual web surfer, you won’t need to worry about your broadband lagging thanks to toob’s future-proof network.
If your current internet provider is letting you down, toob aims to solve your connectivity woes by offering high-quality, high-speed full-fibre broadband that doesn’t break the bank, with no in-contract price rises as part of their #toobpromise.
In need of a broadband upgrade or want to know more about toob?
Visit toob.co.uk or call our knowledgeable customer services team on
023 9300 9300.
enjoying toob? refer a friend and you'll both receive a reward! find out more here
Over 100,000 customers across England are now benefiting from toob’s full-fibre connectivity. We provide 900 Mbps download and upload speeds directly into your home or business. This means you can expect the fastest speeds when connected via an ethernet cable.
Whether you’re a streaming fanatic, gaming guru, social media scroller or casual web surfer, you won’t need to worry about your broadband lagging thanks to toob’s future-proof network.
If your current internet provider is letting you down, toob aims to solve your connectivity woes by offering high-quality, high-speed full-fibre broadband that doesn’t break the bank, with no in-contract price rises as part of their #toobpromise.
In need of a broadband upgrade or want to know more about toob?
Visit toob.co.uk or call our knowledgeable customer services team on
023 9300 9300.
enjoying toob? refer a friend and you'll both receive a reward! find out more here
Written by the company
Contact info
Building 4000, Lakeside North Harbour, PO6 3EN, Portsmouth, United Kingdom
- 023 9300 9300
- hello@toob.co.uk
- toob.co.uk
4.5
Excellent
10K reviews
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Uninterrupted lightning-fast…
I have had uninterrupted lightning-fast internet for 18 months, and with the renewal of my contract, the monthly payment is still the same. I am very happy with Toob.
20 April 2026
Reply from toob
Brilliant to hear this, Anthony, 18 months of lightning‑fast, uninterrupted service and no price rise at renewal is exactly what we aim for. Thanks for your loyalty, it’s fantastic to know toob is delivering great speed, reliability and value.
Sobhy
Toob are Amazing
really easy transfer from Virgin to Toob. The engineer arrives and was extremely courteous and did a good job to install the new toob box.
No issues at all - wish I had moved over much earlier from Virgin as they as just charging me way to much
25 March 2026
Unprompted review
Reply from toob
Fantastic to hear this, thanks for the 5‑star feedback. Brilliant install experience and great value are exactly what we aim for, so it’s superb to know the switch from your previous provider was smooth and worth it.
Sobhy
Fantastic service
Fantastic service, easy to search when there is a problem that hardly ever occurs and most importantly cheaper than the big providers!
20 April 2026
Unprompted review
Reply from toob
Thanks so much for the fantastic feedback, Mrs Yvonne. Glad to hear you’re enjoying superb service, easy self‑help when needed, and rock‑solid reliability. Brilliant value too, with toob being much cheaper than the big providers and delivering excellent speeds.
Sobhy
Always had a good connection and never…
Always had a good connection and never had any trouble with amount of devices on line at once always above 690mbs up and down.
20 April 2026
Reply from toob
Brilliant to hear you’ve had an excellent, reliable connection with loads of devices online and still seeing superb speeds up and down. That kind of performance and consistency is exactly what toob is all about, Mr Adam.
Sobhy
Rock Solid Internet
I've been with Toob for 3 weeks now, on the City Fibre network. The installation was straightforward, and I'm getting consistent 900Mbps and above speeds, upload and download on WiFi. Much faster, much cheaper than my previous provider EE, and no price rises for the duration of the contract.
20 April 2026
Reply from toob
Fantastic to hear you’re seeing brilliant 900Mbps+ speeds on WiFi after just 3 weeks, with a smooth CityFibre install, Jeremy. Amazing value, rock‑solid performance, and no price rises for the whole contract is exactly what we aim for.
Sobhy
Top speed at a good price
Top speed at a good price. I don't use the router supplied, I go directly into my mesh system.
I would give 5 stars but it does not have a VoIP option.
20 April 2026
I was a customer of sky for over eleven…
I was a customer of sky for over eleven years and prices were going up plus I could never understand how you can put them up mid term of your contract! So went to to toob
And have been a customer now for three weeks AND at the moment it’s brilliant,internet very good , so is the price , I just hope it’s not a New broom sweeping clean,but for me it’s well done toob
20 April 2026
Reply from toob
Thanks Ron, that’s fantastic to read – brilliant to hear you’re enjoying excellent speeds, great value and a smooth start with toob. No mid‑contract price rises here, just superb service you can rely on.
Rana
Very happy
I am very happy with internet. Never had a problem. They always keep me informed.
20 April 2026
Reply from toob
Fantastic to hear, Angela! Brilliant to know your toob connection has been superbly reliable and that our updates keep you in the loop – that’s a 5‑star experience we love to deliver.
Rana
Multiple disconnections and random…
Multiple disconnections and random packet loss for me, and another friend on the same street. They rang up and asked me to disconnect my whole house to help them debug a problem that is clearly at their end. The support guy seemed not to understand the linear nature of time.
20 April 2026
Unprompted review
Reply from toob
Thanks for sharing your feedback, Simon. We’re sorry for the disruption you’ve had.
As part of troubleshooting, we ask for our toob router to be plugged in because we’re unable to fully diagnose or confirm faults when third‑party equipment is in use. Connecting our router directly lets us see accurate line data and helps us determine whether the issue is on the network or elsewhere. Without that step, we’re limited in what we can test and fix.
We’re sorry if this wasn’t clearly explained at the time, or if the interaction felt frustrating, that’s not the experience we want for our customers.
We'd like to fix any issues you have so please give us a call when it suits you. We’re open until 8pm on weekdays, and we’re also available on weekends, so we can work around your availability and support you properly.
Lola
Friendly guys who turned up and done a…
Friendly guys who turned up and done a fantastic job. Can't fault connection it's been ace. If you have not got toob your missing out
20 April 2026
Reply from toob
Thanks Paul — brilliant to hear the friendly team smashed the install and the connection’s been ace ever since. If you’re recommending to friends, you can use toob.co.uk/refer.
Rana
Reply from toob
Fantastic to hear you’re enjoying stable broadband at a great price. Brilliant value like this is exactly what toob is all about.
Rana
very good fast wifi
16 April 2026
Reply from toob
Brilliant to hear you’re enjoying very good, fast Wi‑Fi, that’s exactly what toob is all about. Thanks for the fantastic feedback, 5 stars!
Rana
Starting out with toob
When I had an initial query I got through to a human quickly and they were helpful and reassuring. The installation was efficient and they did a very neat job. Otherwise, all going well!
17 April 2026
Reply from toob
Great to hear you got through to a real person quickly and felt reassured from the start. Brilliant to know the installation was efficient and tidy too, and we’re always here if you need us.
Rana
I’m an Octogenarian and not had to do…
I’m an Octogenarian and not had to do anything technical before. It was so easy to install and connected straight away. Everything sorted by toob with my other provider and cheaper, which was the deciding factor !!
17 April 2026
Reply from toob
That’s fantastic to hear, especially that the setup was so easy and connected straight away, brilliant work by the team. Great to know toob handled everything with your previous provider and delivered excellent value too, a superb 5‑star experience.
Rana
Massively cheaper than Virgin
Massively cheaper than virgin and service is good but not great
18 December 2025
Reply from toob
Thanks for sharing your feedback, Mr Holmes. We’re glad the value’s been great. We appreciate your feedback, so if there is anything we can help with, please contact us and we will look into it, as we’re always looking for ways to turn a 4‑star experience into a 5‑star one.
Rana
Reply from toob
Great to hear it was all good and delivered fast. Excellent service and 5‑star experience with toob.
Rana
Had absolutely no issues so far
Had absolutely no issues so far. The installation was carried out professionally and cleanly and everything was explained to myself and my partner very clearly
16 April 2026
Reply from toob
Fantastic to hear you’ve had no issues and that the install was carried out professionally and cleanly. Brilliant, 5‑star service from the team, with everything explained clearly for you and your partner.
Rana
Reply from toob
Thanks Akin, great to hear the installation was excellent and you’re enjoying fantastic broadband speeds. That’s exactly the fast, reliable toob experience we aim to deliver.
Rana
No real issues since joining Toob
No real issues since joining Toob, priced reasonably good compared to other providers.
16 April 2026
Reply from toob
Thanks Michele, it’s great to hear you’ve had no real issues and find toob good value compared to other providers. We appreciate your feedback and are always looking for ways to turn a 4‑star experience into a 5‑star one, so if there’s any way we can improve, we’d love to hear it.
Rana
Reply from toob
Thanks Julie, it’s fantastic to hear you can easily speak to helpful humans when you need support. Brilliant service like that is exactly what toob is all about, and we’re always here if you need us.
Rana
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