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TONEART GmbH & Co. KG Reviews 242

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TrustScore 4.5 out of 5

4.7

Audio Visual Equipment Supplier
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Company details

  1. Audio Visual Equipment Supplier
  2. Camera Store
  3. Film and Video Producer

Written by the company

Seit über 30 Jahren steht TONEART für verlässliche Technik, starke Beratung und echte Begeisterung für innovative Produkte. Unsere Geschichte begann 1994 in Augsburg als spezialisierte Agentur für audiovisuelle Medien. Von Funkspots über Imagefilme bis hin zu Produktionen für Kino und TV haben wir unsere Expertise Schritt für Schritt ausgebaut. Aus dieser Medien-DNA heraus entstand unser Weg in die Welt professioneller Technik – mit hoher Servicequalität und klarer Kundenorientierung. Heute betreiben wir zwei eigenständige, zukunftsorientierte Onlineshops: • TONEART Shop – www.toneart-shop.de Fokus auf Kameras, Drohnen, Audio, Studio- und Broadcast-Equipment sowie moderne Powerstations und Energiesysteme. Hier finden Profis wie auch Einsteiger hochwertige Technik, schnelle Lieferzeiten und persönliche Ansprechpartner. • KI-Worldshop – www.ki-worldshop.de Deutschlands aufstrebende Plattform für Robotics, Serviceroboter, Robot Dogs, humanoide Systeme und moderne KI-gesteuerte Innovationen. Von Bildungsrobotern bis zu industriellen Assistenzsystemen bilden wir eines der spannendsten neuen Sortimente im Zukunftsmarkt Robotics & AI. Beide Shops werden von unserem Team in Augsburg betreut – mit direktem Service, schnellen Reaktionszeiten und transparenter Kommunikation. Wir testen unsere Produkte selbst, beraten ehrlich und stehen zu unserer Verantwortung als Fachhändler. Mit über drei Jahrzehnten Erfahrung, starken Herstellerpartnerschaften und modernen AI-Commerce-Strukturen entwickeln wir unser Unternehmen kontinuierlich weiter. Unser Anspruch bleibt derselbe wie am ersten Tag: Technik, die begeistert. Service, der Vertrauen schafft. „Yes, we cam!“ Ihr TONEART-Team 📞 +49 (0)821 450360-0 | ✉️ info@toneart-shop.de | www.toneart-shop.de

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top shop

Top shop! The assistance was very good and Thomas made all the efforts to support our asks! Very happy customer! Many thanks

14 February 2025
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that Thomas was able to support your needs. We truly appreciate your feedback and your trust in us.

Wishing you great success with your event and the Unitree Go2 Pro Robot Dog! If you ever need any further assistance, we’re always happy to help.

Best regards,
TONEART

Rated 5 out of 5 stars

I have using Toneart many times for…

I have using Toneart many times for cameras but every time the best. I Recommend 10/10!

28 May 2024
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG


Dear Customer,

Thank you for your wonderful feedback! We are thrilled to hear that you have had consistently positive experiences with Toneart for your camera purchases. Your recommendation means a lot to us.

If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

Best regards
TONEART

Rated 5 out of 5 stars

Even though it arrived a month later…

Even though it arrived a month later for than expected, I am overall satisfied with my purchase

27 February 2023
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG

Dear Mr. Sergejs,

Thank you for taking the time to leave a review. We sincerely apologize for the delay in your order; we understand how frustrating that can be. We truly appreciate your patience and understanding.

We're delighted to hear that despite the delay, you are satisfied with your purchase overall. Customer satisfaction is our top priority, and we're grateful for your understanding in this matter.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Your feedback is invaluable to us, and we are committed to improving our services.

Thank you once again for choosing toneart-shop.de. We appreciate your business and hope to serve you better in the future.

Warm regards,

TONEART-Team

Rated 5 out of 5 stars

Fast and perfect service

Excellent sales feedback without aggressive commercial pushing.

19 December 2022
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG

Many thanks. We are trying to do the best for our clients ;)

Rated 1 out of 5 stars

0% reliability

I made an order for an available and in stock item, and AFTER the payment they wrote me that they didn't have the item... very upset, this is not how you sell items on internet. 0% reliability

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller, fast shipping!

21 June 2021
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG

Hello! Many thanks for your great review. We look forward to welcoming you back to our store.

Many greetings, TONEART!

Rated 5 out of 5 stars

Super Service!!

16 June 2021
Unprompted review
TONEART GmbH & Co. KG logo

Reply from TONEART GmbH & Co. KG

Hallo Kevin, vielen Dank für Deine gute Bewertung für unseren Service. Wir geben das gerne weiter an unser Sales Team!

Viele Grüße
TONEART

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