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Toms Garage Doors Reviews 

619
•
TrustScore 4 out of 5

4.2

Garage Door Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 602 reviews, reviewers had a great experience with this company. Customers consistently praise the professional staff for being exceptionally polite, knowledgeable, and arriving precisely on time to resolve urgent garage door problems. People deeply appreciate the remarkably fast response times, smooth communication, and efficient overall service when booking emergency appointments. Some people were dissatisfied with the pricing, noting that certain repair costs and quotes felt exceptionally expensive compared to online parts. Consumers occasionally experienced situations where initial estimates were significantly reduced after discussion, or felt completely disproportionate to the brief duration of the actual work performed.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers arrive promptly, work efficiently,... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers are polite, knowledgeable,... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers feel that the services and parts are... See more

Response time

Reviewers mention positive feedback about response time, highlighting fast replies and same-day or next-day... See more

Product

Consumers find product performance mixed, noting that technicians efficiently resolved issues like broken... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would say Door Excellent. Engineers/ Door fitters excellent. Officer OK when I could get an answer. Tried email. Several occasions. Response times to be honest not great. BUT we got there on t... See more

Rated 4 out of 5 stars

Appointment quickly made, engineer on time explained what he thought was the actual problem then gave me 3 options of repair. Costed via his office within 5mins & job sorted effectively by the engine... See more

Rated 4 out of 5 stars

Very friendly and efficient engineers.Turned up on time and initially found the cause of the problem and quickly provided the component to fix the problem. Because of the complex issue another engine... See more

Rated 4 out of 5 stars

easy to book time slot,fitter arrived on time.The replacement parts were fitted quickly. The price was on the expensive side for the Springbox when you research the parts yourself. this carries a thr... See more

Company details

  1. Garage Door Supplier

Written by the company

Same-Day Garage Door Repairs — Trusted Local Engineers

Contact info

4.2

Great

TrustScore 4 out of 5

619 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(619)

619 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware

This company wanted £650 to fix my garage door , which I finally got fixed by a local company for £250. (they say they are local but they are a national company putting local area codes in all areas so people think they are (local) to them . I rang them and told them they were despicable to charge so much and they were arrogant and said well you got it done cheaper- good for you. When they originally came and looked at the door they were very nice but when I said the price was too high, they completely changed.
I know you can’t really say this but in my humble opinion the wildest comes to mind.
Money grabbing miserable affront to the decent and kind man that came out from just down the road and fixed it that day with no drama.
All I can say is ‘BEWARE’ shop around first.

19 October 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, gives the price before they start the job, very professional. Would fully recomend.

21 September 2026
Rated 3 out of 5 stars

Expensive

Repair was fine and took less than half an hour - I felt £350 or thereabouts to replace broken cable was very expensive

19 October 2026
Rated 5 out of 5 stars

Had emergency with up-and-over…

Had emergency with up-and-over motorised double door. Support collapsed on one side, bringing door down on to roof of car. Tom's was approachable and helpful. Repairs were provided speedily and efficiently with minimum fuss at reasonable cost.

19 October 2026

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