Well made, & very different. Delivery was as said. Will definitely buy from this company again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We came across Tom Raffield in his early days and made our first purchase. We are now the proud owners of fourteen pieces. Beautifully crafted items and designs to complement every room in the hous... See more
The two Skipper flush ceiling lights I bought last week have just been fitted and I couldn’t be more delighted. They are absolutely beautiful. The filament within each bulb glows warm copper and casts... See more
I purchased a floor light over 2 years ago. When removing the bulb the insert came away with the bulb,revealing a fault. I e-mailed Customer Services and received an immediate response acknowledging.... See more
Company details
Written by the company
Design in our nature, nature in our design. Making sustainable living beautiful. Artisan homeware handcrafted in Cornwall, England.
Contact info
Unit F3, Church View Business Park, Bickland Water Road, TR11 4FZ, Falmouth, United Kingdom
- 01326722725
- sales@tomraffield.com
- tomraffield.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FABULOUS PRODUCT AND FABULOUS CUSTOMER SERVICE
Fabulous product and fabulous customer service.
My client loves their Skipper Pendant lights.
The two Skipper flush ceiling lights GL11 6LG
The two Skipper flush ceiling lights I bought last week have just been fitted and I couldn’t be more delighted. They are absolutely beautiful. The filament within each bulb glows warm copper and casts fantastic patterns on my ceiling. My order arrived by courier and was very well packaged. I’m delighted with my purchase and didn’t think just sitting with the light on could make me smile even with fuel costs as for now my lights stay on!
Fantastic customer service from Tom…
Fantastic customer service from Tom Raffield. I got my lamp delivered in France and thanks to Brexit the delivery was not simple (due to the courrier not the company) but the customer service was on point and extremely useful. Also the lamp looks amazing
Wonderful elegant designs
Wonderful elegant designs. Inventive and sophisticated.Excellent and exquisite workmanship.
Fantastic customers service and delivery punctual and information accurate.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








