Used Call Us feature on the website, connected fast, had a very pleasant convo with Kevin, he helped me to set up the phone number, was very polite and helpful, described everything re billing, feat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is simply fantastic!!!!! Since day one. I needed help from an agent to create my international number in Portugal. Spectacular service there! Today I called to cancel the service, only... See more
I just applied for a US telephone number I was told it would take seconds to be set up. However after giving my credit card details, I got a message saying that it could take up to 24 hours. There is... See more
Company replied
Signed up so I could hear back from colleges/universities about attending online courses and tollfreeforwarding served the purpose! I had an issue with the website because of my device/settings... See more
Company details
Written by the company
Founded in 2002, TollFreeForwarding.com is an international telecommunications provider based in Los Angeles, California. We are a privately held company bringing businesses around the world instant access to new and existing customers via our immense inventory of international phone numbers.
Contact info
13005 Artesia Blvd., Suite A-100, 90703-1356 , Cerritos , United States
- +1 (888) 452-1505
- support@tollfreeforwarding.com
- tollfreeforwarding.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple set up and when I did have an…
Simple set up and when I did have an Issue they solved it quickly.
23 May 2026
I nee 2021 year number
13 August 2025
Unprompted review
So far very good
2 May 2026
Really efficient Steven was fantastic.
1 May 2026
When I call the phone number I am redirected to unrelated sales site like click bait
When I call the phone number I am redirected to a sales site selling emergency devices. I really don't want my customers to have to be click baited.
18 April 2026
Unprompted review
Reply from TollFreeForwarding.com
Hello Tony,
We are sorry you feel this way, but I can guarantee this is not what we do. I tried looking for an account with your name and could not locate anything in our system. Maybe there is a misunderstanding, and you set up an account with a different provider or you set up the account under your business name and when creating the account with us there was a typo on your ring to number that is causing the calls to forward to the wrong location. Please feel free to contact us on our Mexico Toll Free Number 800 681 1861, if there’s an issue with our service we’ll make sure to get it fixed.
Perfect CallForwarding
Steve Adkins rocks! Purchasing an account was very easy. I had questions and Steve wrote back quickly and clearly answered my list of questions. I tried the service after a few minutes and it worked like a charm. I highly recommend them for calls coming from the States.
8 April 2026
Unprompted review
Great service
26 March 2026
Great service
Great service, very quick to set up, kind and professional customer service.
11 March 2026
Customer service was great!
18 March 2026
I have asked the closure of all my…
I have asked the closure of all my accounts with you including this one. Please stop charging me. This account should be closed. Can you confirm.
Boby
19 October 2025
Reply from TollFreeForwarding.com
Hello,
We are sorry to hear you had a difficult time cancelling your account. Here at TollFreeForwarding.com we pride ourselves on our customer service and always try our best to address our customers’ requests as quickly as possible. As soon as a customer requests their account to be cancelled we follow through on that request. After review, we noticed that you had 2 different accounts with us and back in December you requested the closure. We did cancel the account you emailed in about, but did not close the second account. We have now canceled the second account and refunded all charges incurred for Jan, Feb, and March. You should’ve received an email with a cancelation confirmation number. If you have any questions, please reach out to our customer service team via email at support@tollfreeforwarding.com or if you prefer you can contact us on our US/Canada Toll Free Number 1-888-452-1505.”
Offered a free trial to get card details to steal from innocent people…
Offered a free trial then try to charge my card 30 bux lucky I only had 28 . And the service didn't even work free trial they just want card details. Its a scam or a poorly run service by criminals. I would label it liability not a confirmed parasite liability but its definitely not an asset . Do not invest in this. Danger
4 March 2026
Unprompted review
Reply from TollFreeForwarding.com
Hi Kelly,
We are sorry you choose to write a completely false review of our service. We take fraud very seriously. When a customer has many fraud indicators we do not offer service. Your account was never activated and at no time was your card charged. It seems the only criminal scammer in this transaction is you.
The 5 people there at TollFree Amazing
The 5 people there :
Kevin
John
Amy
Michelle
Kai
The amount of help support and patient i have been given is out of this world. Most companys have bullied me because i have a learning disabillity, mential health problems and a stammer. TollFree have been so amazing they is not a good enough word for me to express how helpful, kind and understand they all have really been. If they ever lost any of the top people i have named it would be one of there biggest loss ever.
TollFree please keep up the good work patient, understanding and kindness you give to ALL of your customers.
12 February 2026
Unprompted review
The experience I had with…
The experience I had with Tollfreeforwarding.com is really fantastic. From Onboarding to usage every is great. Specially the Turn around time to reply to my emails is also very good. I have been in touch with Steven Adkins from the company and he provides very nice customer service experience. If only the company could provide softphone settings and credentials to use softphone that would be great.
Simran Manocha
5 January 2026
It was great opportunity to use it, it simplified my work was great opportunity to use your…
It was great opportunity to use your product ' it was very simple to get the toll free number installed and I I immediately started using it
It solved all my pr8
5 January 2026
My brother calling me
My brother, calling from a state corrections facility, can reach me relatively easily and for that I am grateful. The sound quality is somewhat distorted (sounds like he is speaking from the bottom of ocean). Not sure the source of the problem is with you or the prison service.
21 December 2025
Due to the slow wifi here was not able…
Due to the slow wifi here was not able to recive calls
9 December 2025
Reply from TollFreeForwarding.com
Hello John,
We are sorry to hear you are having problems receiving calls. I am going to have one of our technical support agents reach out to you and help you resolve the issue the number might be experiencing. If you prefer you can email us at support@tollfreeforwarding.com or give us a call at our Philippines Toll Free number 1800 1 322 0084.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.