Tokyo-Tiger Reviews 1,550

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,038 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the excellent fabric and print quality, and how well items wash. Many people appreciate the unique and vibrant designs, finding them comfortable and stylish. Reviewers are also very satisfied with the customer service, noting the helpfulness and quick responses from the support team, especially when addressing issues or providing updates. However, some customers experienced issues with order and delivery times, with some orders taking longer than expected. There are also mentions of sizing discrepancies, with some finding items run small compared to standard sizes, and a few people reported that the quality of certain items, particularly prints, was not as durable as anticipated, fading after washing.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful quality of items,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 3 out of 5 stars

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Disappointed

Delivery was quite delayed with difficulties in accessing updates and tracking. I was also disappointed in the sizes with both of the items being too small for me despite following the sites measurements advice. I will be making contact to return both of the items purchased. I’m disappointed as I was looking forward to wearing these items.

20 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly sorry to hear about the delivery delays, tracking issues, and that the sizes didn’t work out for you—even though you followed our size guide. We completely understand your disappointment.
We’ve already sent you an email offering assistance—please check your inbox (and spam folder) for our message so we can make things right.
Thank you for your patience, and we appreciate the chance to help!

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good Quality

Easy transaction, items ordered were as shown and good quality, have since ordered more

15 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled your experience was smooth, the items matched what you saw, and the quality met your expectations — and even better that you’ve already ordered again!
Thanks for trusting Tokyo-Tiger — we truly appreciate your support! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Much higher quality than I expected for…

Much higher quality than I expected for the price. My wife loves it

13 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s wonderful to hear — thank you! 😊
We’re so glad the quality exceeded your expectations and that your wife loves it too!
Thanks for trusting TokyoTiger — wear it with pride! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Very cute shirts

Very cute shirts. Not gonna lie a little mid on the quality since the sewing on the sleeves is off but they still cute and the logo feels durable.

24 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your honest feedback! 😊
We’re glad you love the design and that the logo feels durable — and we truly appreciate you pointing out the sleeve stitching. Could you please send a picture to us? customer@tokyo-tiger.com.
We’ll share this with our production team to keep improving!
Thanks for giving Tokyo-Tiger a chance — wear those cute tees proud! 💙🐯👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Lovely quality teeshirts

Lovely quality teeshirts with the quirky prints. Good value and delivery as stated. Thank you.

8 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you love the quirky prints, quality, and that everything arrived right on time.
Thanks for your kind words — wear them with joy! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The designs are unique and artistic

The designs are unique and artistic , and something close to my heart ❤️ because my grandmother is a Japanese women and the materials soft comfortable to wear ! I love wearing it.

24 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That means so much to us — thank you! 💙
We’re truly honored that our designs resonate with your heritage and bring a personal connection to your grandmother’s Japanese roots. ❤️
And we’re so glad the fabric feels soft and comfortable — made to be worn with pride and love.
Thank you for supporting Tokyo-Tiger! 🐯🌸👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

An amazing range of designs from cute…

An amazing range of designs from cute to funny to artistic. Sizing range could be larger. I think the sizes run slightly small especially for jersey type shirts. I think they could be bigger. But really happy with the quality and delivery time.

17 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind and thoughtful feedback! 😊
We’re thrilled you love the variety of designs — from cute to artistic — and that the quality and delivery met your expectations!
Noted on sizing: we hear you loud and clear about jersey shirts running slightly small, and we’re actively looking into expanding our size range to be more inclusive. Your input helps make that happen!
Thanks again for supporting TokyoTiger — wear your tees with pride! 💙🐯👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

The 4 stars are for the appearance

The 4 stars are for the appearance. And beauty of my 3 tea shirts purchased
They are very comfortable and mediums. Fit me just right, and I am a person. That's normally a large or an extra large what I hate is that you keep offering me discounts and every time I try to use Em. Your machinery tells me they're not applicable. So why do you offer them if they're no good? It pisses me off. Thank you, thank you.

20 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind words about the tees — we’re glad they fit well and feel great! 😊
And we truly apologize for the frustration with the discount codes. Sometimes they’re tied to specific items, minimum orders, or have expired — but we’ll review how we communicate this to avoid confusion.
We appreciate your honesty (and your patience)! 💙👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I received my shirt in the US within 2…

I received my shirt in the US within 2 weeks. The jersey is amazing. I read comments saying their order came late and was a little concerned. However, my order came quickly with no issues. I got the turquoise train jersey. I love it as it’s very unique.

25 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
So glad your turquoise train jersey arrived quickly and safely in the US — and that you love its unique design!
Wear it proud! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The jerseys have great quality and were…

The jerseys have great quality and were delivered in a couple of weeks.

4 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
We’re thrilled you love the quality and that your jerseys arrived quickly — enjoy every wear! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Comfortable

Comfortable, beautiful design. Very breezy

18 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So glad you’re loving the comfort, design, and breezy feel — perfect for everyday wear! 💙👕🐯

Best regards.
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

Took ages to come and the fabric is…

Took ages to come and the fabric is pretty average. 3.5*. Nice design

17 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your honest review — we really appreciate the feedback!
We’re glad you like the design, and we’re sorry the delivery took longer than expected and that the fabric didn’t fully meet your standards. We’re continually working to improve both our shipping times and material quality.
Thanks for giving us a try, could you please email us and we are willing to give you a compensation.

Best regards.
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

The designs are beautiful :)

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China because I live in France, for eco-friendly reasons, but it's hard to find Japanese designs in Europe, so I gave in. The crop tops are very high quality and the customer service via WhatsApp is excellent :)

23 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your thoughtful and honest feedback — we truly appreciate it! 🙏
We’re thrilled you love the designs and the crop tops’ quality, and that our WhatsApp customer service made a positive impression. 💙
At the same time, we sincerely apologize that the blue cat long-sleeve tee faded after one wash — that’s not the durability we aim for. We’d love to make it right: if you’re open to it, please send us a quick message with your order number and a photo of the item, and we’ll gladly offer a replacement or refund.
We also deeply respect your eco-conscious values as a customer in France. While we’re working to improve sustainability across our supply chain, we understand your concerns — and we’re grateful you chose us to access Japanese-inspired designs that are hard to find locally. support@tokyo-tiger.com
Thanks again for your support and kindness! 🐯✨

Best regards.
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Wasn't a bad experience

Wasn't a bad experience. Despite the distance to ship and where it comes from. It was rather quick and I'm not disappointed in quality. Thank you Takaki

6 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re really glad your order arrived quickly despite the distance — and that the quality met your expectations.
And a big thank you for the kind shout-out to Takaki! We’ll be sure to pass it along. 🙌
Thanks again for your support — wear it with pride! 💙👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

very high quality t-shirts with fun graphics

very high quality t-shirts with wonderful, interesting, and funny graphics, I have purchased five t-shirts and enjoy wearing them all, I highly recommend Tokyo-Tiger and their products. The prices are fair and they are delivered quickly. Great company.

24 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your incredibly kind words! 😊
We’re absolutely thrilled you’re loving all five tees — and that you’re enjoying the quality, graphics, and fast delivery.
Knowing you highly recommend us means the world to our team. Thanks for being part of the TokyoTiger family! 🐯💛👕
Wear them loud, wear them proud! 🙌

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I bought 5 or 7 jerseys and do i love…

I bought 5 or 7 jerseys and do i love them. Planning to get more next month. Fabric is A++

8 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s awesome — thank you! 😍
So glad you’re loving your jerseys (5? 7? Either way, you’re a legend! 🐯) and that the fabric hit A++ status in your book!
We’ll be here next month with fresh drops and the same quality you trust. Thanks for being an amazing supporter! 💙👕🙌

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Fantastic designs and reasonably quick…

Fantastic designs and reasonably quick delivery and great prices

24 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you love the designs, delivery speed, and pricing — really appreciate your support!
Keep an eye out for new drops… more fun prints coming soon! 🐯💛👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Four times

I have ordered from this website four times now. I purchased t-shirts and jerseys. I am giving my grandsons two jerseys each when I visit them in August. I like the graphics, style and designs of your shirts, and it is extra special because it supports the Japanese culture. However, why is it made in China? Why not Japan? Shipping takes a long time, so plan on that. If you want something to arrive quickly, plan on at least 3-4 weeks before it arrives. The quality holds up and if you have any problems with your order, I haven't had any issues with customer services. So yes, I would recommend just be aware that their product is from China, the sizes are meant to be generous, the graphics are good, and delivery may take longer than expected. Thank you, Tokyo-Tiger.

23 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your continued support and thoughtful feedback! 😊
We’re honored that you’re gifting our jerseys to your grandsons — what a wonderful way to share Japanese-inspired style with the next generation! 🐯💙
Thanks also for the heads-up on sizing and shipping times; your note will surely help other customers plan ahead!
We truly appreciate your trust and kind recommendation. Safe travels in August! 🙌👕

Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Miranda was amazing when it came to the…

Miranda was amazing when it came to the exchange I needed to complete. The clothes fit amazing and I would recommend this brand. Great options!

23 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you for your wonderful feedback 😊. We are delighted to hear Miranda offered you great help with your exchange, and you love our clothing and options✨. Your recommendation means a lot to us🌟.
Best regards.
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great shirts great quality my daughter…

Great shirts great quality my daughter is thrilled with the gift. Great service . Thank you

11 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you for your sweet review 😊. We are so happy your daughter loves the shirts and satisfied with our quality and service✨. We truly appreciate your kind support🌟.
Best regards.
Tokyo-Tiger Customer Service Team

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