Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more
Company replied
The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more
Company replied
The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more
Company replied
Company details
Written by the company
Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.
Contact info
China
- tokyo-tiger.com
3.9
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These shirts are amazing
These shirts are amazing, cute, the colors are vibrant and are even better in person! This is my second order! My first was the Catzilla PJ's, this time I ordered the Racoon & the black cat eating Ramen. Can't wait to get more!! Delivery time was reasonable and the quality is fantastic!
6 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Aww, thank you! 😻🍜
We’re absolutely purring with joy to hear you love your shirts—even more in person! So glad the colors popped and the quality met (or exceeded!) your expectations. And Catzilla PJs + raccoon + ramen cat? You’ve got incredible taste! 🖤🐾
Thanks for coming back for a second order—that means the world to us. We can’t wait to create more fun, vibrant designs for you!
Happy wearing… and happy eating (ramen included)! 💛👕✨
Best regards,
Tokyo-Tiger Customer Service Team
Great shirts
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you! 😊
So glad you're loving your shirts—thanks for the support! 💛👕
Best regards,
Tokyo-Tiger Customer Service Team
Really well made
Really well made, good quality cotton, comfy and good fit. Definitely would recommend.
4 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much! 😊
We’re thrilled to hear you love the quality, comfort, and fit—and truly appreciate the recommendation. It means a lot!
Thanks for supporting us—happy wearing! 💛👕
Best regards,
Tokyo-Tiger Customer Service Team
Poor Quality and Scrunched Up.
Not the best experience over all. I first saw this shop advertised over Facebook and I loved one of the shirts. Come payday I ordered one almost immediately. However upon arrival I was left deeply disappointed. The shirt was scratched up inside a bag meaning it was heavily wrinkled and the material is so thin and poor. The pattern is nowhere near as detailed as the pictures showed. Really disappointing and sadly won't be shopping here again.
6 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you for sharing your honest feedback — we truly appreciate your time and are genuinely sorry your experience didn’t meet expectations.
We’ve already reached out to you via email (please check your inbox, including spam/junk folders) to better understand the issue and make things right. Your order matters to us, and we’d like the chance to address the concerns about wrinkling, fabric thinness, and print detail directly.
While our standard tees use lightweight, breathable cotton (common for graphic tees), we always aim for clarity in product photos and quality in execution—so your note helps us improve.
We hope you’ll give us a moment to respond properly via email. Thank you again for your honesty.
Best regards,
Tokyo-Tiger Customer Service Team
Love the clothes from Tokyo Tiger
Love the clothes from Tokyo Tiger. They are cute and of good quality. Their customer service is excellent and I particularly thank Tsubaki for their communication about my order.
27 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your kind words! 💛
We’re absolutely delighted to hear you love the designs, quality, and especially the support from Tsubaki—she’ll be thrilled to know she made a difference!
Thanks for trusting Tokyo Tiger; we can’t wait to serve you again soon! 😊🐯✨
Best regards,
Tokyo-Tiger Customer Service Team
Amazing designs
Amazing designs, very comfortable Tshirts and hoodies. Good quality, warm, great prints. I’m sure these will get a laugh out of people when i’m out and about.
Takaki was very helpful when it came to order tracking, let me know that my order was on the way, and invited me to get in touch if anything went wrong.
I’ll be buying again in the future.
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your wonderful review! 😊
We’re absolutely thrilled you love the designs, comfort, and quality—and that the prints are ready to turn heads (and spark some laughs!) out in the wild. 🎉
It means a lot that you appreciated Takaki’s support too—she’s always happy to help!
Can’t wait to welcome you back for your next order. Thanks for being part of our community! 💛👕✨
Best regards,
Tokyo-Tiger Customer Service Team
Summer-Ready Tees That Stand Out
Nice tees for summer. Lots of cool, unique designs that make you stand out.
21 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you! 😊
So glad you’re loving the tees—perfect for summer and packed with personality! Thanks for rocking our unique designs and standing out in style! 🌞👕✨
Best regards,
Tokyo-Tiger Customer Service Team
Love the quality and finish,will…
Love the quality and finish,will purchase more as presents to my grand-children
12 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
That’s so wonderful to hear! 😊
We’re thrilled you love the quality—and what a thoughtful idea to gift them to your grandchildren! They’re lucky to have someone so caring (and stylish!) in their lives.
Thank you for your support, and we hope your grandkids love their tees just as much! 💛👕
Best regards,
Tokyo-Tiger Customer Service Team
Amazing quality
Fast delivery, the T-shirt is amazing quality and fit and I love the colour .
4 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much! We're thrilled to hear you love the quality, fit, and color—and that your T-shirt arrived quickly too! 😊👕✨
Best regards,
Tokyo-Tiger Customer Service Team
My shirt is better than expected
My shirt is better than expected. I originally ordered a Medium and when I realized my mistake customer services promptly changed to XS with no problems. I’m 5’2” about 110 lbs and the XS fits slightly oversized which is what I wanted. I recommend Tokyo Tiger for their original designs and cool style. I love my shirt.
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your wonderful review! 😊
We’re thrilled your shirt exceeded expectations—and that our team could quickly help switch your size to the perfect fit. At 5’2” and 110 lbs, an XS giving you that slightly oversized look is exactly what we love to hear!
Thanks for recommending Tokyo Tiger and for celebrating our original designs with us. We’re so glad you love your shirt—it was made for someone just as cool as you! 💥👕
Best regards,
Tokyo-Tiger Customer Service Team
I find your service impeccable
I find your service impeccable. You always answer my mail and give good infos on the process of the delivery
I hope you will keep op on theses infos they are reassuring for me
Tnk u agaiand keep up the good work 🙏👌
2 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your warm and lovely words! 🙏👌
We’re incredibly happy to hear you find our service impeccable. It’s always our priority to reply to your messages promptly and keep you updated with clear delivery information, so you can shop with total peace of mind.
We will definitely keep up this great work and continue offering detailed, reassuring updates for every order.
Thanks again for your kind support, we truly appreciate you!
Best regards,
Tokyo-Tiger Customer Service Team
Ordered 5 shirts in 3XL. AliExpress on £5 delivered 🤦♂️
Ordered 5 shirts in 3XL. Then I remembered I bought 5XL from NerdyWave (fantastic company) recently and that fitted perfect. I contacted Tokyo-Tiger to change size to 5XL but some was maximum at 3XL, which was fine. At first they said they couldn’t change it and weren’t very helpful. Then they said they could change two to 5XL after I explained their own website said changes could be made in first 24 hours!!
Tonight I went on AliExpress and found the same shirts at £5 each and order more from there instead. Buyer beware, I guess I bought before I did my research 🧐
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
We sincerely apologize for the unsatisfactory experience you had with our size adjustment service, and for the lack of helpful support at the beginning of your request—this was not the standard service we strive to provide.
We totally understand your frustration, especially after you clearly referenced our 24-hour order adjustment policy to update your sizes. We truly regret we could only partially accommodate your request for 5XL sizing and caused you unnecessary trouble.
We appreciate you taking the time to share your honest feedback. We will review our order modification process and train our team to handle similar requests more flexibly and professionally moving forward.
Again, we are deeply sorry for the disappointment we’ve brought you.
Best regards,
Tokyo-Tiger Customer Service Team
Shipping came as per expected dated
Shipping came as per expected dated. Good quality product at a great price too. Excellent
17 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you for your wonderful review!We’re thrilled your order arrived on the expected date, and that you’re happy with the great quality and affordable price.We truly appreciate your lovely support, and we hope to serve you again soon 😊
Best regards,
Tokyo-Tiger Customer Service Team
Great products really good customer…
Great products really good customer service which is very responsive when you ask them questions through WhatsApp. The only one problem I've had was my last delivery was left in a place where it could have been stolen and fortunately my neighbour saw the package and saved it for me so I would request that you make sure that the delivery is right to my front door and not left in a public area where anybody can access it.
16 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your honest and detailed review!
We’re truly delighted to hear you love our products and appreciate our responsive WhatsApp customer support.
We are very sorry to know your last parcel was left in an unsafe public area. That must have been worrying, and we’re so grateful your neighbor kindly kept it safe for you.We fully understand your concern, and we will strictly remind our delivery partners to leave packages directly at your front door and avoid unattended public places, to prevent loss or theft.
Your valuable feedback is really important for us to improve our delivery service. Thank you again for your kindness and support.
Best regards,
Tokyo-Tiger Customer Service Team
Absolutely love my jerseys
Absolutely love my jerseys, so soft and light weight. The designs are amazing. Very impressed
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your lovely feedback!We’re thrilled you absolutely love your jerseys — we’re so happy they feel soft, lightweight and that you adore the unique designs.Your kind words mean the world to us, and we can’t wait to welcome you back soon 💛
Best regards,
Tokyo-Tiger Customer Service Team
Reply from Tokyo-Tiger
Dear Customer,
We’re truly sorry for the slow delivery and the long wait that has disappointed you.
We have noted your feedback, and we will keep optimizing our shipping process to improve delivery efficiency.Our team will reach out to you to check your logistics status and assist you further. Thank you for your understanding.
Best regards,
Tokyo-Tiger Customer Service Team
Very disappointed with my purchase
Very disappointed with my purchase. I paid 40 euros for a cardigan which is of bad quality. I am shocked, how can they exploit people like this with posting beautiful picture and sending them poor quality products. Please dont get scammed. Do not buy any thing from his brand.
29 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
We are truly sorry to hear about your disappointing experience with the cardigan and for letting you down in this way. This is absolutely not the standard we aim for.
We have now located your order and will contact you via email shortly to look into the quality issue carefully. We will work with you to offer a proper resolution and make things right.
We sincerely apologize again for the inconvenience and frustration this has caused you.
Best regards,
Tokyo-Tiger Customer Service Team
Great Quality & Excellent Customer Service
The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items that aren’t correct saves returns and the staff are polite and efficient. Takaki was particularly helpful. The items wash really well and are comfortable to wear. However, please be aware that the women’s sizing does not match the unisex sizing so size up!
1 May 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for this detailed and amazing review!
We’re incredibly glad to hear you love our product quality and how well the items hold up after washing while staying comfortable to wear. It means a lot that you appreciate our VIP WhatsApp direct support, hassle-free replacement service, and our polite, efficient team. We’re especially happy Takaki could provide you with great help throughout your order.
We truly thank you for your honest reminder about the difference between women’s sizing and unisex sizing. We will update our size tips to remind all customers to size up for a better fit.
Your kind support and valuable feedback are greatly appreciated. We can’t wait to serve you again soon!
Best regards,
Tokyo-Tiger Customer Service Team
I received my second order
I received my second order. But I didn't receive my first. It went to my physical address and not my shipping address. Somebody said that they would contact me in 2-3 days. Never did. I would just like my refund so I can order again. Or not.
21 April 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
We’re truly sorry for the frustrating experience and the delivery address issue with your first order.
We have not located your relevant order information for now. Could you please send us your order number or registered email via private message? We will check the issue thoroughly, follow up timely, and properly handle your refund request as soon as possible.
Best regards,
Tokyo-Tiger Customer Service Team
High quality cotton
The t-shirts are high quality cotton with stylish designs.
2 March 2026
Unprompted review
Reply from Tokyo-Tiger
Dear Customer,
Thank you so much for your lovely review!We’re delighted you love our high-quality cotton fabric and stylish designs.Your satisfaction is our greatest motivation, and we look forward to your next order 😊
Best regards,
Tokyo-Tiger Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.