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Rated 1 out of 5 stars

Buyer Beware The crypto purchases I made from “not financial advice” recommendations from Ian Ballina and team are the worst decisions I made in crypto. Their hottest pumps- PERP, ALPHA, LQTY, AUDIU... See more

Rated 5 out of 5 stars

Token Metrics has helped me navigate the crypto space of investing to weed out all the BS crypto projects. Their research saves me hours of time and helps me hop on the hot projects and tells me when... See more

Rated 5 out of 5 stars

The user interface is nice and gets straight to the point. A lot of useful information including buy and sell signals. But like any program it can’t predict the future however, a useful tool to gauge... See more

Rated 5 out of 5 stars

I have been a Token Metrics customer for over a year. Token Metrics is a top notch AI driven analytics platform that has helped me quickly identify promising crypto projects. I love being able to quic... See more

Company details

  1. Cryptocurrency Service

Written by the company

Token Metrics is an industry-leading cryptocurrency data, research, and ratings company. By blending the expertise of our investment team, data scientists, and engineers, we've built an exclusive, AI-powered software platform that delivers comprehensive, enterprise-grade cryptocurrency analyses.


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2.7

Poor

TrustScore 2.5 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible interface, useless data - Do NOT WASTE YOUR MONEY

I signed up after Cryptolove kept ranting and raving about the site... Do not waste your money! First of all the low tier sites get you nothing unless you want to know the rating of bitcoin lol. The ratings are useless also, and make no sense. Funny part is they have articles that highlight certain coins they recommend and then you click on the coins rating and it is rated very poor lmao.
If you want to see any coins that are ranked higher than top 500, you need the $300 tier. The only catch is that hardly any tokens are actually ranked above and even below 500. 90% of the ones I wanted to research had not data. Completely useless. Also website is very slow and cumbersome and their portfolio portion is an absolute joke... You cannot sort any columns and select the columns to show you. They do not eve show daily increase? Only price vs eth and btc etc and some other nonsense. Forget trying to look at your portfolio on Mobile - that is a whole other disaster...
These days subscriptions are where the money is but this is an utter waste of time. Oh yeah and they overcharged my credit card which I am going to dispute.
Seriously horrible site and value for the money.

9 October 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon and thank you for your feedback!

Our platform and UI/UX had been updated about 2 weeks after your post, therefore I can confirm it would be an entirely different platform view compared to TM 1.0. The new platform does not have any cap on the coins you are able to search and view within the Ratings Page (i.e. top 500). I can also advise there are more diverse search parameters that have been included for each respective column.

Our Insight articles highlight Deep Dives, Code Reviews, and Projects On Our Watchlist, which would be analysis used to determine the validity of these projects for the long term and how these projects would hold up in a bear market (projects with Technology scores of 85% or greater are the best picks). The platform takes care of the shorter time frames such as evaluation on a Daily/Weekly/Monthly time horizon, which is why you see this inconsistency.

I would love to connect with you to discuss the platform in more detail, address any questions/concerns, and hopefully renew your faith in Token Metrics!

Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 2 out of 5 stars

Bad experience

Bad experience. I was subscribed to the holder plan prior to 2.0, and they charge me 39.99 and then canceled my subscription after five business days and then telling me that I have to subscribe again. I was provided a refund. I still disagree with the treatment of customers. That’s not good service. Once someone subscribes to a service you should provide said service until they cancel and not up the ante whenever you feel like it. The handling of 2.0 was poor at best.

4 October 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Danny and my sincerest apologies for the inconvenience!

I do agree with you that the launch of TM 2.0 was not handled the best, which I strongly conveyed once I joined the management team, however we have made the necessary adjustments and used that as a learning experience to carefully craft all future promotions and operations.

I would love to give you a second chance at the platform, free of charge, to possibly rekindle your interest in Token Metrics and provide you a real opportunity at showing what we are made of.

If interested, I would love to connect with you! Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best regards and apologies for the inconvenience!

Rated 1 out of 5 stars

Lies and more lies

Lies and more lies

When you look at their past performance it looks impressive and so you join. Then you realise they alter their past performance record on a daily basis to make it look better.

AVOID

19 September 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Craig and apologies for any inconvenience that you may have experienced during your subscription!

Our price prediction model is excellent at forecasting future trends, however does update based on the previous day's price close, which helps keep us flexible when fundamental or social sentiment quickly changes, such as an event like when the XRP lawsuit was first announced. This is also disclosed in our Articles and FAQ section for this particular feature.

If this was in regards to the ROI of the Indices, then I would advise that we have added a Daily Return Performance, All-Time Performance, and Table of Statistics so that customers can back test the performance of each index!

Would love to have you join our Thursday Onboarding Webinar to walk you through the updated platform and address any questions/concerns you may have:

https://tokenmetrics.zoom.us/webinar/register/WN_2txWKi7DRvuM8-hz7pjNYA

Best Regards

Rated 1 out of 5 stars

TM review #2 - Predication data being amended after the event

I used to love TM... It worked well at first, then something changed. Anyway... I had been following Solana for a while. Each day I took a screen shot of the TM data on it.

Instead of seeing the price prediction stay the same and the actual price go up in the recent week - the prediction value for the previous days were adjusting up (after the event) to keep in alignment with the rising price.

The whole premise of the predications page is 'how accurate' those predictions have been each month. So in short, the data appeared to be edited to keep it looking 'close' to how the actual token performed.

This might be a one-off scenario, but I'd encourage anyone using TM to do their own screen-shots for a while to map how it is working for your tokens.

Ian Ballina might be a smart guy with a great idea, but I'm not sure the system is ready to be let loose on an unsuspecting crypto community yet.

Bill Noble's TA is still great though, so maybe just follow him on OldTube...

7 September 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Dianne and apologies for any inconvenience that you may have experienced!

Our price prediction model is excellent at forecasting future trends, however does update based on the previous day's price close, which helps keep us flexible when fundamental or social sentiment quickly changes, such as an event like when the XRP lawsuit was first announced. This is also disclosed in our Articles and FAQ section for this particular feature.

Would love to have you join our Thursday Onboarding Webinar to walk you through the updated platform and address any questions/concerns you may have:

https://tokenmetrics.zoom.us/webinar/register/WN_2txWKi7DRvuM8-hz7pjNYA

Best Regards

Rated 5 out of 5 stars

What a bunch of b****hit these reviews are…

What a bunch of b****hit these reviews are... I struggled for months and then bought two services and have been killing it ever since with dollar cost averaging into the right coins... I also added the Lux ALGO premium service to help with entry since token metrics does not do detailed TA... its amazing and the only your not making money is if your working on the 1 minute to 30 minute charts... TM helped me with the right tokens and exits of my positions and Luxalgo premium is helping me optimize actual entry... TM TV is phenomenal While I barely understand their interns and quants (and I am Georgia Tech/Kellog Northwestern so part of it is not understanding terminology) but Bill & Forrest are invaluable with daily TA and fundamentals... I want everyone to have the same success... Don't listen to the losers here...

1 September 2021
Unprompted review
Rated 1 out of 5 stars

Dishonest and Inaccurate

They do not deserve even 1 star.
I signed up for the $4.99 7 day trial but they immediately charged me $89 for a full month. This is stealing isn't it? I emailed their support 3 times asking for a refund but no reply, so in the end I had to go to my bank and change my credit card number since they proved themselves to be untrustworthy and impossible to communicate with.
Also, I wrote down their price predictions on 10 different cryptos including BTC, ETH, ADA, EGLD and then waited a month to see how accurate they were. A few were close, but most were way off. In summary: for gods sake do not trust your credit card number to them and do not base your investments on any of their data.

12 July 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Alesha and my apologies for the inconvenience you may have faced!

I was unable to locate an account under your name in our database, however I am sure this was likely done under a different name/email address!

I can advise that you definitely would have been entitled to a 7 day trial, which likely was selected as the full Monthly plan, as that would be the only way the monthly charge could be processed and skipping the trial. I am sure a refund had been issued in short order unless outside of our 30 day moneyback guarantee at the time, as we would not hold onto the funds if you had already cancelled.

Nonetheless, I would love to offer you the opportunity to give TM 2.0 a try and provide you a much more realistic look at the service we do offer, along with the new tools added to the platform.

I personally would like to walk you through the platform and address any past issues/concerns you may have had. Here is a link to my Calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 1 out of 5 stars

Horrible Experience

Horrible platform. The website does not work. First, they constantly represent that they have technology and fundamental scores for their coins. There are no scores for the majority of coins. Second, the visual trends indicator only tells you when a coin has turned bearish after a correction and you get no notification. You practically have to sit at the computer all day to be notified. Third, the quant grades are supposed to tell you which coins are a good investment, which does not work when the majority of the coins do not have quant grades and the rest have grades that say it is a horrible time to invest. Fourth, whenever I bring these issues to customer service, I either receive a vague response or no response at all. The sad thing is that the free YouTube content is actually better than the paid service. That makes no sense.

25 May 2021
Unprompted review
Rated 4 out of 5 stars

The system is nowhere ready and the customer service is below par.

The customer service guys are very rude and unprofessional, especially Alejandro. You can tell that they are lazy and not helpful at all. The system is broken and not a good one to rely on, of course, any system will do well in a bull market and get all the hype. Even a novice can buy a shitcoin and make good returns in a bull market. I believe Ian Balina has a good idea but just that the system is nowhere ready and the customer service is below par.

UPDATE ON MY REVIEW

Alejandro scheduled a call with me and explained what happened and apologized. I'm changing my review because the company took their time to schedule a call and even offered a coupon. Also, the company has rebranded their system. I'm yet to sign up to the new system - I wasn't able to use the coupon provided.

21 May 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Sammy and apologies for the inconvenience that you may have experienced last year when your subscription was active!

Being that your review is from our first iteration of the Token Metrics platform, I would love to offer you the opportunity to access the platform once again and see if we can change your mind, as we had launched TM 2.0 back in October of 2021 and have deployed some changes to many of our models and tools!

Would love to have you join our Thursday Onboarding Webinar to walk you through the updated platform and address any questions/concerns you may have:
https://tokenmetrics.zoom.us/webinar/register/WN_2txWKi7DRvuM8-hz7pjNYA

Additionally, here is a link to my calendar if you are interested in conversing further on how we can provide you a more optimal service, as I do see my name mentioned, however we did have 2 employees by the same name at the time: https://calendly.com/alejandro-bonilla/30min

Best regards and apologies for any inconvenience!

Rated 2 out of 5 stars

free content is better then paid…

free content is better then paid content project is not ready yet in my opinion

6 April 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Kim and apologies for any inconvenience that you may have experienced last year when your subscription was active!

Being that your review is from our first iteration of the Token Metrics platform, I would love to offer you the opportunity to access the platform once again and see if we can change your mind, as we had launched TM 2.0 back in October of 2021 and have deployed some changes to many of our models and tools!

Would love to have you join our Thursday Onboarding Webinar to walk you through the updated platform and address any questions/concerns you may have:
https://tokenmetrics.zoom.us/webinar/register/WN_2txWKi7DRvuM8-hz7pjNYA

Best regards and apologies for the inconvenience!

Rated 1 out of 5 stars

Don't bother

I signed up to the one week trial for $2 because this was endorsed by BitBoy on youtube.

I appreciated that their algorithm tells you how well it did in the last day. Based on how unreliable its results were, i decided not to follow its advice.

The only thing that looked like it might be useful (microcap crypto rankings) was not provided for me at this level so they tried to upsell it to me for a significant hike in price. Based on what i saw already, i declined. I asked for a refund but they said no.

I watched one of their videos about how to choose a microcap coin and even their own staff were not on the same page about how to use the algorithm rankings. The one guy was saying you actually should buy the worst ranked coins because they have the most upside potential but then in another section they were not following that inverse advice and instead were indicating that you should just directly follow the rankings as given... Watch their vids and see how contradictory they are. It would be comical if you didn't actually pay money to get into their service.

They claim that in a few months their site will be greatly improved and easier to use. Idk

10 March 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Joel and apologies for any inconvenience that you may have experienced when accessing your trial!

Being that your review is slightly over a year old, I would love to offer you the opportunity to access the platform once again and see if we can change your mind, as we had launched TM 2.0 back in October of 2021 and have deployed some changes to many of our models and tools!

Would love to have you join our Thursday Onboarding Webinar to walk you through the updated platform and address any questions/concerns you may have:

https://tokenmetrics.zoom.us/webinar/register/WN_2txWKi7DRvuM8-hz7pjNYA

Rated 5 out of 5 stars

Token Metrics Review

With Ian Banila Token Metrics, I have been able to turn $1000 into $10.000 dollars within six months. Now I know that Token Metrics is the only crypto analysis I actually need to make money in cryptocurrency.

1 March 2021
Unprompted review
Show reviews in all languages. (117 reviews)

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