Toetots Reviews 140

I searched everywhere for my daughter’s first pair of shoes and couldn’t find anything I loved until I discovered this brand! I was so excited, but I ordered the wrong size (multiple sizes off). Their... See more

Amazing brand with a very responsive service! I highly recommend the shoes since its light, wide and stylish. My bay feels comfortable in it. We’ve ordered wrong size and responsive service team help... See more

Great quality shoes! I mistakenly ordered the wrong size of shoes for my son and the customer service was amazing! They responded to my email quickly and offered to send out replacements and even cove... See more

This is the second time I have ordered from Toetots and I plan on purchasing again in the near future! What I love about their shoes is that they are lightweight, comfortable and made of great quality... See more

TERRIBLE!! Customers BEWARE. Completely deceitful company simply rebranding temu spec shoes. Had to chase my order then requested a refund after weeks of waiting. Then they ignored my request and disp... See more

The shoes are great quality and look great but the customer service is really disappointing. They sent the wrong size for one of the shoes. I sent photos and asked to send them back for the right ones... See more

I've ordered 2 sets of baby shoes on 12th Sept.2025. Till now I have not received any confirmation email and information pertaining to my purchased. Although I've made my payment. As stated they wil... See more

The company uses misleading images and intentionally leaves details out of the product. Products may be found on other websites at a fraction of the price stated on the website, triggering suspicion t... See more

Amazing quality shoes and customer service. I received my boys shoes in Australia and unfortunately they didn’t fit but nothing was too much trouble to get him the correct size. Appreciate the quick a... See more

While I was not initially thrilled about the long shipping time, ToeTots customer service went above and beyond to address the situation and responded promptly. I have also been pleased with the produ... See more

Great customer service! I bought 2 pairs of shoes which I liked but they turned out to be too small for my boy. When I asked if Toetots could do an exchange, they shared that they couldn't but instead... See more

At first, there was some problem with my order. The delivery took longer than my expectations. However after I seek help from support team through Instagram, they assisted me so well. And after all I... See more

I was quite concerned after reading reviews here (especially because I found it after placing the order), but my experience was positive. I ordered 3 different types of shoes and got 1 for free. The o... See more

Huge fail on my side, letting my impules go and giving in to the aggressive instagram ads. Received the package on time, no missing items, but was very disappointed to learn that it is just poor reb... See more

Purchased 5 pairs of shoes and some didn’t work out so I reached out for return. Turns out they don’t have a returns system in place. Instead they position as “you can keep the shoes” and pay addit... See more

Very long order processing - the order is sent only two or three weeks after you made it and paid for it. Then another two or three weeks for delivery. The customer service takes a very long time to r... See more

I’m truly impressed with your outstanding customer service. When my order arrived in the wrong size, you immediately sent me a new pair at no extra cost and without asking for a return. Thank you for... See more

I recently purchased baby shoes from this shop and I’m pleased with my experience! The quality of the shoes is excellent —soft, comfortable, and supportive for little feet. The designs are adorable. I... See more

Recently received an order quick delivery but very bad quality and not the right sizes may as well have ordered off Temu or shein and saved money plus been able to return if needed. No customer servic... See more

I ordered the wrong size, instead of making me deal with mail and exchange they charged me a very reasonable 6$ shipping fee to send me the proper size. I was able to pass the unused pair on and the c... See more

These little shoes are just perfect! I bought two pairs and absolutely love them. The colors are so vibrant and adorable, and the soles are super soft yet supportive. They’re very easy to put on, whic... See more

Toetots customer service did not let me down. They sent new shoes to me upon letting them know i got wrong sizes which were hurting my son. The shoes are in great condition, i will be purchasing more... See more

There was a small issue with my order due to a mistake on their end, but Toetots handled everything incredibly well. Their customer service was responsive, kind, and truly went above and beyond to... See more

I ordered the wrong size sneakers for my toddler, but was able to coordinate the shipping of a new order with one of the team members. The ToeTots rep who helped me was super quick to respond and clea... See more

I placed my order before reading any reviews and got a little nervous afterward. But honestly, I’m so glad I went through with it. I ordered 4 pairs of shoes for my kids (ages 2 to 6) and received the... See more

I’ll be honest — I was disappointed with the shipping time (2 wks) and sizing was smaller than anticipated. However, the reason I will continue to shop here is for the quality and customer service... See more

They strive for quality and making things right while sticking to products that are GOOD for children’s feet and look great too. My boys love the fact that all the toetots shoes they can put on themse... See more

I bought the Timo sneakers for my 15-month-old and they are honestly the best shoes we’ve tried. Super flexible soles, easy to put on, and my son walks so confidently in them. You can tell they’re d... See more

Shipping took a little longer than expected, but the shoes are totally worth it. The quality is amazing, and my daughter refuses to wear anything else now. We got so many compliments at the park!

The sandals I bought were too small for my grandson so I emailed the company and was told to keep them bc shipping would be too expensive and that they would send me the size I wanted and just pay shi... See more

My baby and I love the shoes. And, also it has been the best experience. This is the best place to buy shoes for toddlers. I’m very demanding choosing shoes for my 2 years old daughter but the Noel Wi... See more

My 2 year old loves the 3 pairs of shoes we got him from ToeTots. I love that they are on trend, too. I’ve found all 3 pairs are great quality and have withstood a lot of activity so far. I also love... See more

I bought shoes in Size 22 from ToeTots (US) and had them shipped to Australia. Firstly, the shoes are gorgeous. Secondly, I found that ToeTots sneaker shoes that were meant to be a Size 22 were in fac... See more

The BEST brand for kid shoes! Just recently discovered this brand and we absolutely love them. The shoes are so cute and extremely high quality. I ordered online and needed to exchange a few pair that... See more

We used to exclusively buy Old Soles for our babies/toddlers. Now I’m a total convert to Toetots. I was not expecting the amazing quality for the price. And just how cute they are. They hold up to wea... See more

Small brand but they always respond positively to any issues in the shoes. I had a shoe that broke within a few uses, but they sent a new one in very rapidly!

scam company. nowhere on the site discloses they are a chinese company. they advertise like a week total shipping time; it's been almost a month. they do not give full refunds. the stuff they say abou... See more

The shoes are adorable, stylish, and well made! I love the selection of shoes they have and I love how they are unique! You won’t see the same shoe elsewhere nor will you see a lot of kids wearing the... See more

SCAM ??? I've been charged but NO confirmation email and unable to track my order. Saying order number not found. @toetotskids. I have emailed for help and messaged on Instagram but no reply! Really... See more

Do not buy with this company. I was unhappy with my purchase and asked for a return immediately after receiving my order. Per their return policy, I am able to return my order within 30 days of receiv... See more

I don't even know where to start with this company! My order was confirmed but never sent until I managed to speak to their customer service which in itself is a real challenge. They do not answer ema... See more

Very disappointed. It looks like it has a fancy store front, but the products look and feel very cheap, they did not even bother changing the gibberish on the shoes. It is clear that all the shoes are... See more

Toetots customer service went above and beyond my expectations! their shoes are not only adorable but fit my baby’s chunky feet lol. definitely will be purchasing more as my child grows. thank you!

The delivery is very smooth and fast to arrive in Singapore 🇸🇬. The online experience was great and easy to use. Will be back for next purchase.

Took 2 weeks for my order to ship despite items being in stock and their claim to ship within 1-3 days. Customer service was rude, gave no explanation or offered anything like a discount code or small... See more

I liked everything about the company - from the website/navigation to the actual shoes that arrived. They are so cute. One pair didn’t fit, and they offered to send a new pair in the right size at no... See more

Had a few orders now. Yes the shipping is expensive to the UK but the shoes are worth it! Had one pair which came apart slightly and the help team were great arranging for a new pair to be sent out!

I am unfortunately having the same experience as others have written. Ordered shoes, haven't received a confirmation email or any corrospondance after sending 3 emails. Next time, I will make sure t... See more