Tuckernuck Reviews 

291
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that online ordering is simple and straightforward, while delivery services are typically prompt and efficient. Many people note that the apparel items feature gorgeous colors, unique styles, and high-quality fabrics that feel wonderful to wear. Buyers often express satisfaction with how easily transactions are handled on the website. However, some customers also noted recurring challenges regarding sizing inconsistencies, mentioning that certain garments feel either extremely tight or unusually oversized. Additionally, a few shoppers described frustrating experiences with cumbersome return procedures, damaged items upon arrival, and unexpected delivery delays. Reviewers sometimes encounter problems with product durability after wearing items just a few times.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers praising the cute designs, gorgeous... See more

Quality

Clients share ambiguous opinions on quality, with reviewers expressing deep disappointment over broken items,... See more

Return policy

Customers felt disappointment regarding the return policy, frequently experiencing strict return windows,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to... See more

Company replied

Rated 3 out of 5 stars

Not flattering tops and jackets. Everything I’ve seen on Tuckernuck’s website is SO cute and I love their look. I’ve ordered 4 items, 1 jacket and 3 sweaters/sweatshirts. I have never been so disappo... See more

Rated 3 out of 5 stars

I based my purchase on many of the reviews. The sizing information included in the reviews was way off. There is no way that someone who weight 140 pounds could wear a small or size 8. This vest is... See more

Company replied

Rated 3 out of 5 stars

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt... See more

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

291 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(291)

240 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service

I have purchased from them before and everything was fine. I ordered a dress on July 24 and I still don’t have it and it does not show that it even shipped. I asked them to cancel the order - they said that it had shipped. And it is impossible to get a live person to speak to. Still no dress and no refund. Will never buy something from them again.

24 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Barbara, thank you for reaching out! I am so sorry to hear that you haven't received your order. That is definitely not the norm, and I sincerely apologize for any inconvenience this has caused. A member of our Customer Experience team has already reached out to assist you with next steps. Thank you again for your patience!

Rated 5 out of 5 stars

Obsessed with this dress

Obsessed with this dress. Perfect for 4th of July, vacation, and church. I'm planning to wear it to a warm football game and may pair it with a cardigan for fall. It's so comfortable and I love how flattering the waist is. Really hoping they come up with a sleeve option for other seasons.

26 June 2026
Unprompted review
Rated 3 out of 5 stars

Unusual fit

Unusual fit. I normally a small (wear 4-6) but this is snug through the shoulders yet quite voluminous around the rib cage and on down. Challenging to take up due to the pockets at the waist and no back seam. Due to the shoulders there’s no way I could take an extra small.. sadly, must return. VERY cute dress and high quality. You rarely find anything lined anymore. Wish it would’ve worked out.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Charged $55 CAD to return 1 item

Charged $55 CAD to return 1 item, very poor experience and not advised of this at purchase.

17 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Thank you for reaching out! We are so sorry for any inconvenience caused by your recent purchase. As mentioned on our FAQ page, shipping and return fees can vary by country. However, if you have any additional questions regarding international shipping, please reach out to our Customer Experience team directly. We are happy to help!

Rated 5 out of 5 stars

I love my new sweatshirt!

I love my new sweatshirt!! It's a nice solution to an itchy wool sweater....for pretty much all day, any day! The comments indicated that it ran small so I ordered a size larger than I would have ordered had I not read the reviews ....and I'm glad I did. Delivery was prompt .... and I love my new shirt!

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I was excited to make my first dress…

I was excited to make my first dress purchase at Tuckernuck! The dress was meant for a boy baby shower garden party theme I’m attending. I verified my measurements with the size chart and ordered the recommended size. Unfortunately the dress is too large and does not match the size chart. Very disappointing.

14 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi there!

Thank you for reaching out, I'm so sorry to hear that this dress did not work out for you. Please reach out to us directly at customerservice@tnuck.com so we can report this to our product team and assist you further with your order. We look forward to hearing from you!

Rated 1 out of 5 stars

Very bummed

Very bummed , didn’t fit, bought the white with blue embroidered fish set, bought a small for the top , didn’t know it would be so huge! Didn’t look like the picture, it was a final sale so I’m stuck with it

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Giddy about this Callahan version

This dress is even better looking in person…the color combination is gorgeous. The weight of the fabric is going to be perfect for the cool months here in Augusta, Ga.; it is a lovely twill.
Looking forward to accessorizing this Callahan version….hurry Autumn!

14 July 2026
Unprompted review
Rated 3 out of 5 stars

Efficient delivery, disappointing product

Efficient delivery. However product was disappointing.

14 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi there, thank you for providing this feedback!

We are so sorry to hear that you were disappointed with an item in your recent order. If you haven't already, please reach out to our Customer Experience team. We are more than happy to assist you further. We look forward to hearing from you!

Rated 1 out of 5 stars

The size guide is very misleading

The size guide is very misleading, making it difficult to order the correct size with confidence. It's also extremely frustrating that final sale items cannot be exchanged. If the sizing is inaccurate, customers are left with an item they can't wear and no option to exchange it, which means losing the money spent. A more accurate size guide and a final sale exchange policy would make for a much better customer experience.

12 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Thank you so much for sharing your feedback! I apologize for any confusion caused by our size guides. Please note that the measurements provided for products from our Tuckernuck brands are taken with the garment laying flat.

If you have questions regarding the measurements of a specific product, please feel free to reach out to our Customer Experience team. We are happy to assist!

Rated 3 out of 5 stars

I love love the dress

I love love the dress ! It's too large. May I return for the small?

13 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Janie! Please reach out to our Customer Experience team at customerservice@tnuck.com. We would be happy to assist you with your order!

Rated 1 out of 5 stars

Unfortunately

Unfortunately, it’s my fault. I guess that I didn’t realize there was that much difference between an XX large and an X large so it’s very difficult to tell what’s gonna fit you or not unfortunately I guess that’s the way it is the shirt pinstripe shirt that I bought well I guess I didn’t read it all very good. It’s a half a shirt. I figured it was a button down full light shirt now a half a shirt what could that to me but anyway I’m a little disappointed you know and it almost Makes me feel like I don’t think I’ll be shopping there again. It seems to be no consistency. Thank you Katherine Harrop.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Sleeveless Callahan Shirt Dress - runs small

I ordered the Sleeveless Callahan Shirt Dress in Blue Stripe. Small was the indicated size and consistent with other items from Tuckernuck. However, it was too small in the chest. I am not large busted but have I guess athletic shoulders/chest and this dress was just too tight. Also the collar was very stiff and uncomfortable. I really wanted to like it but it wasn't for me so returned rather than exchange size.

However, the return process was very easy - thus the overall 4 star rating.

13 July 2026
Unprompted review
Rated 2 out of 5 stars

Size does not match size guide

The dress is gorgeous, but the size does not match up with the size guide at all—it’s 5 inches smaller around the bust than advertised. I’m going to return it.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

I tried on this dress and it was…perfect

I tried on this dress and it was exactly what I imagined, great quality. I had to return a similar I ordered from Quince which was poor quality. This one is perfect. Will go with anything nearly anywhere.

12 July 2026
Unprompted review
Rated 3 out of 5 stars

Clothes are fantastic

Clothes are fantastic! Excellent quality. Unfortunately though - The delivery was like no other I have had. They did try to reach me via text from gate but I was not with my phone. Thankfully I received an image of a package at one of our community gates (we have 2) I picked the front one and crossed my fingers it was still there. No delivery has ever left a package there in 15 years for me and we buy a lot via internet.

11 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Lisa, thank you for reaching out. We're happy to hear that you're loving your Tuckernuck items!

However, we're very sorry you had a poor delivery experience. We appreciate you taking the time to share these details, and we'll be passing your feedback along to the carrier so they can review the delivery further.

Thank you again for your feedback and we hope you continue to enjoy your new pieces!

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