Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process. Other tha... See more
Company replied
I bought a pair of trainers for my lads birthday 6 days after they came i showed my son and he didn't like them. I panicked. i couldn't find the return slip. Oh no. So i emailed customer services, an... See more
Company replied
Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to an... See more
Company details
Written by the company
Online supplier of authentic, exclusive footwear and streetwear. Shop a range of authentic in stock Nike Air Max Plus products. UK express delivery with hassle-free returns and exchanges. Buy Now Pay Later With Klarna.
Contact info
United Kingdom
- info@tntown.co.uk
- tntown.co.uk
3.5
Average
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very quick delivery and extremely happy…
very quick delivery and extremely happy with the quality of the TNs 😁😁😁😁
7 April 2026
Unprompted review
Reply from Tn Town
Hi Jason,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Not received order after a full week
Not received order after a full week. No updates, no contact no nothing.
Terrible service
2 April 2026
Unprompted review
Reply from Tn Town
Hi Kafil,
Your order was placed on March 27th using our standard shipping service (2–5 working days) and was dispatched promptly. The tracking number (TN098988405GB) with Royal Mail shows that your parcel is due for delivery today (April 4th).
This remains within the expected delivery timeframe, particularly with the recent bank holiday (Good Friday), which is not classed as a working day.
All tracking details and updates were automatically sent to the email address provided at checkout, and delivery progress has been available via Royal Mail throughout.
We kindly ask that you allow the delivery to be completed within the stated timeframe (2-5 working days) before leaving feedback suggesting a lack of updates or contact, as this is not accurate in this case.
Kind regards,
Tn Town Customer Service
Reply from Tn Town
Hi Dylan,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Avoid this company at all costs
Order number #10504. I see you managed to respond to the review. I was issued a refund following escalating the matter with my bank.
Avoid this company at all costs. Communication is extremely poor, and their customer service is unacceptable.
I had to request a return due to unexpected financial circumstances, but customer service claimed my request was outside the 14-day return window. Not only was their response significantly delayed, but it was also incorrect. I pointed this out and clearly stated that I would be returning the product.
After sending the item back, I followed up multiple times via email to confirm receipt and request my refund. Every single email was ignored. In the end, I had to involve my bank to recover the funds.
This experience was frustrating and disappointing from start to finish. I will not be using this company again.
16 March 2026
Unprompted review
Reply from Tn Town
Hi Danielle,
Thanks for providing us with your order number.
We're sorry to hear that you felt unhappy with your experience, however we would like to clarify a few things for accuracy.
Your return was delivered back to us on March 16th & a full refund was processed on March 23rd. This is well within the 14 day timeframe required under UK consumer regulations.
All returns are subject to inspection upon arrival, which can take a few working days depending on volume. As a small business, we always aim to process these as quickly as possible whilst ensuring everything is handled correctly. We can also confirm that we did not receive any notification from your bank regarding this order & the full refund was issued directly by us once your return had been received & processed on March 23rd.
Kind regards,
Tn Town Customer Service
Reply from Tn Town
Hi Craig,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
My trainers have come with bad stitching
My trainers have come with bad stitching n they look fake my aqua greens tns have white stichhing coming thru the black shoe i have sent and emal id like either a refund or another pair of trainers sent out
24 March 2026
Unprompted review
Reply from Tn Town
Hi Alfie,
As explained via email, our team reviewed the photos you sent across. The area highlighted is consistent with the mesh material used on newer Nike Air Max Plus releases & is not a manufacturing fault.
Additionally, the trainers appeared to have been worn. As outlined in our returns policy, we're unable to offer a refund or replacement on items that have been used & are no longer in their original condition.
All items sold on Tn Town are 100% authentic.
Kind regards,
Tn Town Customer Service
Only 3 pairs deep but definitely coming…
Only 3 pairs deep but definitely coming back🔥🤑
23 March 2026
Unprompted review
Reply from Tn Town
Hi,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Excellent service really recommended
Excellent service really recommended, As for the reviews trying to say their products are fake just disregard them I have owned enough pairs of tn's to know a fake product when I see it and these tn's I purchased are not fake. I will definitely be placing future orders.
6 March 2026
Unprompted review
Reply from Tn Town
Hi Jordan,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Absolutely chuffed to bits with my…
Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process.
Other than that will 100% be ordering more .
8 March 2026
Unprompted review
Reply from Tn Town
Hi Leigh,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Shoelace was shocking and full of glue…
Shoelace was shocking and full of glue on the side wouldn’t know they was real!
21 January 2026
Unprompted review
Reply from Tn Town
Hi John,
We are a registered LTD company here in the UK, and it is strictly illegal to sell fake / counterfeit goods. All products sold on Tn Town are 100% authentic and original — including your order.
Due to the nature goods (footwear), minor cosmetic glue marks can occasionally be present on the shoelaces of authentic products and do not indicate inauthenticity.
Kind regards,
Tn Town Customer Service
Eastside Golf TN's
Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to anyone who is apprehensive!
15 January 2026
Unprompted review
No reply on the email for return…
No reply on the email for return request.
10 January 2026
Unprompted review
Reply from Tn Town
Hi Rishab,
As explained via email, you attempted return fraud for this order by attempting to send back a different pair to the one you received.
Given the above, we will no longer engage / process a return request for a customer clearly attempting return fraud. We take fraudulent return attempts extremely seriously and all correspondence and evidence has been fully documented.
Regards,
Tn Town Customer Service
Excellent service
Bought multiple shoes from TN Town now and all orders are shipped same day or next day. Excellent service.
30 December 2025
Unprompted review
I have bought several trainers feom…
I have bought several trainers feom here as i am a collector of tns i got colour flips wore twice and the sole and the back is falling of
29 December 2025
Unprompted review
Reply from Tn Town
Hi James,
As stated in our terms & conditions which were accepted at checkout, any shoe over 5 years old is considered a collectors item and is to be worn at the buyers own risk.
The Nike Air Max Plus ‘Colour Flips’ were manufactured in 2018 & therefore are over 7+ years old.
Due to natural ageing, materials such as glue, rubber and paint may deteriorate over time, even if unworn. Tn Town is unable to hold any responsibility for the performance, durability or longevity of vintage pairs.
Kind regards,
Tn Town Customer Service
Ordered two pairs for £360 one pair cam…
Ordered two pairs for £360 one pair cam With a stain/burn on the fabric and I contacted them via Facebook and filled out a contact request online to absolute no response , how ever I get hounded daily to give feedback back so here is my feed back , if you like to gamble and want to trust your hard earned money go for the lucky dip and take your chances , I how ever will not be trusting them again , very disappointing service
17 December 2025
Unprompted review
Reply from Tn Town
Hi Sandor,
We received your initial email on December 21st and responded on December 22nd requesting further information and photos so we could investigate the issue and arrange a solution. Unfortunately, we did not receive a reply to that email.
We also sent a follow-up to the email address provided, but again received no response before this review was posted on December 26th. Without the requested details, we were unable to proceed further.
Please feel free to reply to those emails & our customer service team will follow up accordingly.
Kind regards,
Tn Town Customer Service
Fake trainers cost me £250
Ordered and paid £250 they are fake need to return not happy at all, avoid this place
18 December 2025
Unprompted review
Reply from Tn Town
Hi Jake,
We are a registered LTD company here in the UK, and it is strictly illegal to sell fake / counterfeit goods. All products sold on Tn Town are 100% authentic and original — including your order.
We offer a 14-day return policy to ensure every customer is fully satisfied with their purchase. If your order falls within this window, you are more than welcome to return for a full refund.
Kind regards,
Tn Town Customer Service
I have always love the way my parcel…
I have always love the way my parcel get to me on time,and that's why I have always shop with you.
10 December 2025
Unprompted review
Everything was great will definitely…
Everything was great will definitely be buying from them again soon.
2 December 2025
Unprompted review
Quality of the trainers
Delivered on time n keep doing what your doing
28 November 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.