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Rated 1 out of 5 stars

It’s a scam company, they sell you a car, give you a load of bull then they don’t answer calls or emails, ,or deliver the car or return money P

Rated 4 out of 5 stars

Needed to ship my Range Rover from Cincinnati, OH to Miami, FL. TMShipping got it there in a timely manner w/ excellent service and no damage. Only reason I’m giving 4 stars instead of 5 is because th... See more

Company replied

Rated 5 out of 5 stars

I chose TM Shipping based on their past reviews. They transported my vehicle from Florida to Arizona. The whole process was easy and fast with NO hidden fees. Once engaged, the process was started w... See more

Company replied

Rated 5 out of 5 stars

Caren Was My Customer Representative.... Let Me Start By Saying I Was Very Apprehensive About Shipping My Car From San Antonio Texas To My Residence In Stuart Florida. But, Caren Sent Me A... See more

Company replied

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3.2

Average

TrustScore 3 out of 5

239 reviews

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Rated 1 out of 5 stars

It’s a scam company

It’s a scam company, they sell you a car, give you a load of bull then they don’t answer calls or emails, ,or deliver the car or return money
P

10 July 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier

I couldn't be happier. TMShipping stayed true to their reasonable price, pickup and delivery were done as promised and to my convenience. The driver was very helpful and patient. I'm confused by the negative comments and if you do your homework you'll realize most all carriers that you contact are brokers, THAT"S HOW IT WORKS! you think the drivers have time to drive and do hundreds of quotes a day? Thank you Lisa for all your great customer service and help.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

THIS IS A FRAUD COMPANY!

THIS IS A FRAUD COMPANY!! STAY AWAY!! DO NOT HIRE!!! LISA KEPT PROMISING A CARRIER AND NEVER FOUND ONE. DO NOT HIRE STAY AWAY. THEY ARE NOT A DIRECT SHIPPER. TM SHIPPING IS A BROKER. THEY SIGNED A CONTRACT BUT DID NOT FULFILL IT. THEY HAVE NOT ANSWERED ANY OF MY EMAILS, CALLS, DMS OR TEXTS. THEY DID NOT PICK UP MY VEHICLE. DO NOT HIRE TMSHIPPING!!!!

P.S. THEIR REPLY BELOW IS A FALSE LIE TO COVER THEIR TRACKS UNDER THE GUISE OF AN EMERGENCY TO SEEK SYMPATHY. IF IT WERE TRUE ANY LEGITIMATE COMPANY WOULD COMMUNICATE IMMEDIATELY AND PROVIDE TIMELY REAL-TIME UPDATES WITH THEIR CUSTOMER ABOUT ANY CRASH, EMERGENCIES OR DELAYS BUT UNFORTUNATELY NONE OF THAT HAPPENED WITH THIS FRAUD OF A COMPANY, TMSHIPPING, EVEN THEIR REPLY IS SEVERAL DAYS PAST THE CONTRACTUALLY AGREED UPON TIME OF PICK UP WHICH WAS SET BACK IN JUNE—WELL BEFORE THE JULY 4 HOLIDAY.

1 July 2023
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Hello Liberty, thank you very much for your feedback on all possible sites. Hopefully you're feeling better now. We transport thousands of vehicles every month. Unfortunately, in rare cases things can go wrong sometimes. Weather conditions, truck breakdowns, delays with the client, traffic, etc. You should understand that sometimes the situation can get out of control, for example, planes are delayed or canceled, but not all customers immediately start writing angry comments on all possible sites. Fortunately, most people understand that unpredictable situations can happen in any business. Unfortunately, your carrier had an accident, another car drove into him, and because of this, we were unable to pick up your car on time. Due to the fact that the 4th of July is a big holiday, it takes some time to assign a new carrier. Thank you and best regards, TMShipping LLC

Rated 5 out of 5 stars

During the period of collaboration with…

During the period of collaboration with the trucking company, TM has established itself as a reliable company, whose employees quickly and professionally approach each order. Provide clear and understandable information about the transaction. My plans are to work with TM Shipping in 2022. Keep it up!

18 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

We appreciate your kind words, dear Sandra! We will be happy to assist you in the future with your car transportation. Best regards, TMShipping

Rated 4 out of 5 stars

Cheapest rate I found to ship my VW…

Cheapest rate I found to ship my VW Tiguan from WV to CA. The beginning was a bit bumpy with the back and forth hashing out the details, but they were accurate after all was said and done. They were actually able to pick up a day earlier and delivered 2 days prior to the original date. I was definitely happy with the speedy process.

16 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Dear Amanda, thank you for your feedback. We do provide the most reasonable transportation prices on the market and we know how valuable time and speedy delivery is for our customers. Please do not hesitate to contact us in the future. Kind regard, TMShipping LLC

Rated 5 out of 5 stars

Why I chose them and my experience

Even though they were not the cheapest I chose them because they had good reviews. After using their service, I can say that I was very satisfied. Their communication was great and showed up on time. I actually had a delay on my end and they were quick to work with me. My Jeep shipped from Texas to Virginia with no issues. Driver was professional and cordial. I have referred them to a friend and will use them again.

11 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

We appreciate your kind words, dear David! We will be happy to assist you in the future with your car transportation. Best regards, TMShipping

Rated 5 out of 5 stars

Easy Peasy

I needed a car pickup right away and TMShipping was able to do it. Pickup was easy and delivery was quick. I also changed the delivery location and it was no trouble. The whole process could not have been any easier.

9 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Dear Midiwiz, it's our job to make the car shipping process as easy as possible for our customers. Thank you for the review and feedback!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Customer service was excellent, no surprise fees. Carrier was top notch. I am a repeat customer and plan to use their service again in the future.

4 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Hello Diane! It's always a pleasure for us to assist you. We greatly appreciate you trusting us with your car transportation. Sincerely yours, TMShipping LLC

Rated 4 out of 5 stars

It was fine but the customer service is…

It was fine but the customer service is poor you can barely got your questions answer from them from Gmail or call. The driver was good the problem is that they 2 days delay. Well is all good and my car ship safely within 4 days and the driver was very friendly so I am satisfied with it.

4 November 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Thank you for your feedback, Klaw! Sharing your experience helps us become better at improving our transportation services. Best regards, TMShipping

Rated 5 out of 5 stars

Five stars

First, I was impressed with the price of my vehicle. Secondly, I received excellent service and communication throughout the shipment of my car. Delivery was fast and clear, the vehicle was undamaged and the mileage was the same as before the shipment. I was very happy and would definitely take advantage of TMshipping again.

31 October 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

It's great to hear our team did well! Thank you so much for your feedback, dear Daniel! Best regards, TMShipping

Rated 5 out of 5 stars

I was immersed in the number of prices…

I was immersed in the number of prices received. The TM Shipping has a lot of good reviews, so my car went with them. The price was competitive, but the service was great. My driver was very nice and I arrived at my destination the day before it was guaranteed. He updated me every few days on the round trip. It's nice to trust an experienced company.

15 October 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Thank you for the review, dear Tina! It's our job to make the car shipping process as hassle-free as possible for our customers. Sincerely yours, TMShipping

Rated 1 out of 5 stars

Do not use this service

Do not use this service. I made arrangementts months prior to ship date - ship date comes and the broker blames me for not taking his call - which he never did call me!! Go to direct carriers.......

I have a contract with dates and fees - they did not honor the contract. I will contact BBB and turn them in...

13 October 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Thank you for your feedback and for choosing our company, Timothy! Our company has been delivering a first-class transportation service to our customers for many years. We work with many transportation companies and transport hundreds of vehicles each month. All of the carriers we work with are licensed, bonded, and insured. We have carefully examined your situation. We would like to inform you that all carrier companies work only through brokers and all the quotes you get come from brokers only. You have ordered a specific schedule for your car to be picked up and delivered on a specific day. We offered you several carriers who were suitable for your pickup date, but slightly varied for the delivery date. Please understand that the truck carries 10-12 cars and it cannot wait for one client at delivery or, on the contrary, drive faster than it can to get to the destination. Every driver has a specific schedule. That's why we tried to work it out with you as much as possible and made some suggestions. Please do not hesitate to contact our company if you have any questions or if you need to transport your car again. Have a nice day! Best wishes, TMShipping LLC

Rated 1 out of 5 stars

Deceptive invoicing, not doing business with

Deceptive invoicing. They wait until you have submitted all your information and details and then charge another $199 for some administrative fee. The quote clearly states that there are no additional fees and the invoice comes from TMS Shipping LLC. If the $199 additional fee is paid to TMS shipping it should be reflected on the quote.

16 September 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Dear Michael, we appreciate your feedback. Our company has been in business for a number of years and we've been delivering the best transportation service to all of our clients for quite some time now. Our customers are our number 1 priority. We always keep in touch with our customers. Our team consists of 150 people and we are providing customer service to all our clients 24/7. We transport more than 3000 vehicles a month. Our quote shows the 'price to ship a car on Open carrier' as it says on the quote. We do not have any upfront or hidden fees. The booking fee is charged only after your vehicle is loaded on the truck, only after our service is provided. This is what sets us apart from other companies. Please note that our policies, terms, and conditions are always available for our customers to get familiar with before signing the contract, and item 17 of our contract CLEARLY states, that the booking fee is not included in the quoted price. The booking fee is written in bold letters right next to the field where you provide your credit card information. Our job is to inform our customers about the accurate prices on the market accepted by the carrier companies on the route. We would like you to use our service one day and we are sure that you will change your mind after that. Best regards, TMShipping LLC

Rated 5 out of 5 stars

TM Shipping Honest Dependable, and Trustworthy

This is my 2nd time using TM Shipping and I will tell you, hands down I will not use anybody else straight forward honest about there quotes no hidden fees, I gave 5 stars because of my experience alone, and the driver came earlier than expected, no lie I just want to say if I have a car to ship TM all the way true story I do not have enough time to say every thing but, I will thank them and the driver for a job well done, I am very pleased.

5 August 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

It's always a pleasure to assist you, dear David! We are glad that you were left satisfied with our service. Sincerely yours, TMShipping LLC

Rated 5 out of 5 stars

Better than expected!

This was my first time using a shipping company for vehicle transportation and they made everything so easy! They do charge a $188 booking fee but they will not charge you untill delivery. My delivery guy was very nice only took two and half days from signing the contract to delivery to get my car. If I had questions he always answered his text or phone calls. Very professional! Price was perfect way less than other companies and the service was better than expected. I did have to request the drivers insurance but it was sent over with no problems. Couldn't be happier. Thanks for everything!

5 August 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

Dear Joseph, it's good to hear from you! Thank you for sharing your car shipping experience with our company! Sincerely yours, TMShipping LLC

Rated 5 out of 5 stars

From the time we contacted the company…

From the time we contacted the company TMSHIPPING we had a great experience. Kate was our contact person and she was amazingly helpful and on top of the whole process. Very Impressive. I think she deserve SIX stars.

6 July 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

It's great to hear that our team did well, dear Zewdu! Thank you for choosing us! Kind regards, TMShipping

Rated 5 out of 5 stars

I'm truly happy with the service

I'm truly happy with the service. I appreciate the honesty when I asked questions. My truck arrived perfect. The driver stayed in touch through the entire trip. Thank you.

10 June 2021
Unprompted review
TMSHIPPING logo

Reply from TMSHIPPING

It's great to hear that everything went well with your car transportation, dear Judy! Thank you for your feedback. Sincerely, TMShipping LLC

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