Tlotsa Store South Africa 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Their service is perfect ,& they do communication with you through w/app and I got the tlotsa products very quickly.

Company replied

Rated 5 out of 5 stars

Made my purchase on 08July2021, payed via Capitec Banking as I usually do (I find this to best work for me personally) and got it via Paxi today 12July2021. I can't remember how many products I have b... See more

Company replied

Rated 5 out of 5 stars

First time ordering Tlotsa and I used their online services, which I was skeptical at first but the consultant not only was assuring but was friendly too. My order arrived on time as adviced. Thank yo... See more

Rated 4 out of 5 stars

I am still reviewing the product I will give feedback as soon as I have use them. But from purchasing to delivery it was outstanding

Company details

  1. Beauty Product Supplier

Written by the company

Tlotsa store is South Africa’s only e-commerce retailer for Tlotsa products. Tlotsa is a natural skin and haircare line made from indigenous prickly pear shrub and aloe vera extracts by the Tlotsa Company in Lesotho. Thousands of our happy customers use Tlotsa products to get rid of stretch marks, darks areas, dark spots, wrinkles, scars, blemishes and also to take care of their hair. With Tlotsa store, you’ll enjoy incredible benefits such as free and fast nationwide delivery. Tlotsa.store is a secure online store that has multiple payment methods to choose from, such as Debit/ Cheque/ Credit Card, ATM Deposits, Capitec cellphone banking and direct deposits. You can also connect with us on your favourite social network by liking our facebook page, follow us on Twitter (@tlotsastore) and also on Instagram.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their service is perfect ,& they do…

Their service is perfect ,& they do communication with you through w/app and I got the tlotsa products very quickly.

12 July 2024
Unprompted review
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Thank you for your kind words, Lusanda! We are thrilled to hear that you had such a positive experience with shopping with us. Ensuring quick communication and prompt delivery is always our priority. We appreciate your feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

Your service is Superb

Your service is Superb.
I got my order within short space of time.

I didn't expect it do quick.

I will your products again

Once again thanks so much for excellent service

3 December 2021
Rated 5 out of 5 stars

I last bought the agave herbal cream…

I last bought the agave herbal cream january I stopped using it then today I went to buy I notice is too white n not Watery it's to light compare to the one i was using I dnt knw if it's fake or not pls assist

20 November 2021
Unprompted review
Rated 4 out of 5 stars

Great service

Great service
Products were neatly packaged
One of my products was slightly used though but it's not a problem 🙏

31 August 2021
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Hi, Thank you for your review. We're sorry that one of your products was slightly used. We understand that this isn't the best experience and hope you will give Tlotsa Store another chance. If you have any comments or concerns about our service, please contact us at info@tlotsa.store . Our customer service team will be happy to help.

Rated 5 out of 5 stars

Everything was perfect and i did…

Everything was perfect and i did received a quick response.100% of everything

30 August 2021
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Excellent! So happy to hear that everything was perfect and that you received a quick response. We pride ourselves on our customer service and our sales agents strive to provide the best customer service to our clients. We hope you continue to enjoy Tlotsa Store and we look forward to working with you again.

Rated 5 out of 5 stars

Products

Great products and service

16 August 2021
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

HI Yvonne, thanks for your feedback! We're glad you're happy with our products and services, and we'll make sure to pass your compliments onto the team!

Rated 5 out of 5 stars

R C Phiri

Their service is so good

31 July 2021
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Thank you for your extremely positive review! We strive to deliver the best customer service, products, and prices to our users, and are very pleased to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Perfect service

Perfect service . Order received quick and is exactly as expected. I bought the combo ! Love everything and the way it feels on my skin . Will definitely recommend people to buy

26 July 2021
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Hi Nonjabulo, thank you for your glowing review. We're glad to hear you're happy with your order and will definitely recommend us to friends and family!

Rated 5 out of 5 stars

Thank you Bandela and the Tlotsa Team, great shopping with you as always🌟

Made my purchase on 08July2021, payed via Capitec Banking as I usually do (I find this to best work for me personally) and got it via Paxi today 12July2021. I can't remember how many products I have bought this far but the experience overall is amazing. If you struggle talk to Bandela on WhatsApp and Bob is your Uncle. Ohhh and the products are amazing for your skin, for your face and now I am going to try the Hair Products😁😁😁I'll be back to share more on that.

12 July 2021
Unprompted review
Tlotsa Store South Africa logo

Reply from Tlotsa Store South Africa

Hi Keitu, Thank you so much for your awesome review. We're so happy to hear you're loving the Tlotsa products and we're really glad that they're working for you.. We're really looking forward to you trying some of the other Tlotsa products too. If you have any more comments about your experience with our service, we'd love to hear from you here or at hello@tlotsa.store

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look