Tixel Reviews 5,631

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting the ease of navigation and the straightforward process for both buying and selling tickets. Many people appreciate the efficiency of the service, noting quick sales and prompt payments, often received sooner than expected. The overall experience is frequently described as seamless, secure, and intuitive, making it a preferred choice for many. However, some customers also noted occasional issues, such as difficulties listing certain types of tickets or confusion with auto-purchase notifications. A few people experienced delays in receiving funds or tickets, and in rare cases, dissatisfaction arose from a perceived lack of intervention from the platform when dealing with unresponsive sellers.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, often highlighting its ease of use and navigation.... See more

Payment

Reviewers highlight positive aspects of payment, noting safe, secure, and smooth transactions. Many consumers... See more

Order

Consumers find the ordering process to be positive, especially when selling tickets. Many reviewers praise... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the service as fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more

Rated 5 out of 5 stars

First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting.... See more

Rated 5 out of 5 stars

I was a bit wary as I’d never used Tixel before but have now sold and purchased tickets via Tixel and it was seamless. Just remember to turn off your auto purchase once you buy tickets if you still ha... See more

Rated 5 out of 5 stars

Really easy to set yourself up to purchase tickets automatically if they become available. Think it’s a fair way to do ticket resale and I managed to get a face value ticket for a gig I was desperate... See more


Company details

  1. Event Ticket Seller
  2. Event Technology Service
  3. Online Marketplace

About Tixel

Written by the company

At Tixel, we’re on a mission to connect more fans with the live events they love. Our fan-first marketplace makes ticket buying and selling safe, simple, and fair; working to eliminate scams and inflated prices.

Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.

Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.

DISCOVER TIXEL

Our Buyer Guarantee

The flexibility you crave with the protection you need

At Tixel, we’ve got your back with our Buyer Guarantee 🎟️💯.

Here’s how we keep things stress-free:

✅ Your tickets will arrive in time for the event.

✅ They’ll get you through the gates without a hitch.

✅ They’ll be exactly what you ordered.

If we can’t deliver on any of these promises, we’ll make it right with a full refund.

Because live events should be all about the good vibes, not the ticket drama. 🙌


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I never miss a show that I want to see…

This site is the real deal. I never miss a show that I want to see any more. I'm quick to buy tickets, because I know that I can always sell them on Tixel if I can't go for whatever reason. The site is easy to use and I've never had a problem uploading tickets or getting my money afterwards. I've also bought tickets from Tixel and had no problems. I love that there's no price gouging.

3 April 2026
Rated 5 out of 5 stars

Tixel is Godsend!!

It was my first time using Tixel, to get a ticket for Mel Robbins ' tour - that was a sold out one!- It was too easy to use, the response was immediately, the following messages and emails to ensure that I got the ticket made me feel safe. Thank you! I have recommended it to friends and family.

3 April 2026
Rated 5 out of 5 stars

Sceptical but very Happy

I was very sceptical about supplying so many personal details but a couple of work colleagues verified it was okay. I didn't want a high price for ticket I just didn't want to waste it.
I put the ticket price lower than what I paid but very happy when it sold within 30mins as the event was the next day. I received payment within the time frame & it was so easy

27 March 2026
Rated 5 out of 5 stars

Delighted

Delighted and amazed to have been able to easily navigate this platform, set up an account and sell some tickets at face value less than 24 hrs before the gig. Money came through a week later. I highly recommend.

26 March 2026
Rated 5 out of 5 stars

Tixel is great

I’ve had a great experience using Tixel. The tickets are always reasonably priced, and the platform makes it easy to find cheap deals without worrying about getting ripped off. Customer support is responsive and helpful, which gives extra peace of mind. Most importantly, the tickets are legit no scams, no stress. Definitely one of the safest and most reliable places to buy and sell tickets.

2 April 2026
Rated 5 out of 5 stars

Fantastic Resell Platform

Love how easy the it is to sell using Tixel. I was abit concern to start with as is my first time selling tickets and using Tixel but the platform is easy to use and transparent.

2 April 2026

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