Titan Power Plus Reviews 3,732

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and durability of the products, particularly the cables, with some noting they outperform other brands and last for years. People also frequently praise the customer service, highlighting quick responses and effective resolutions for issues like faulty products or missing orders, often resulting in replacements being sent out promptly. However, some people were dissatisfied with significant delays in order fulfillment and shipping, with several customers reporting long waits and a lack of updates on their orders. There are also mentions of unhelpful or automated responses from customer service regarding these delays, and in some cases, a complete lack of response to inquiries. A few customers also experienced product failures within a short period, despite the general positive sentiment about product longevity.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers praise the quality and durability of... See more

Quality

People report ambiguous experiences with quality. Many customers praise the stellar quality of items, noting... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant delays in receiving... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers reporting positive experiences, such as... See more

Based on these reviews

Rated 3 out of 5 stars

I’ve had Titan products before, and they’ve always been very good, hence trying to buy some new ones. However, for me the problem lies in their delivery/fulfilment service. Delivery times are extr... See more

Rated 4 out of 5 stars

The problem was eventually solved, but it several emails and with prove of postage to change the items. But when they got their act in gear. Service was excellent and back to normal. The item bought... See more

Rated 4 out of 5 stars

Good company to deal with . Got a phone lead from them and it went faulty as there was a lifetime guarantee on it they did offer a replacement which I am awaiting. The only thing because I am in my 70... See more

Rated 4 out of 5 stars

The only cables you need! Durable and convenient. Great customer service (Kennedy) answering almost right away. The only thing - is long delivery time.

Rated 5 out of 5 stars

I have purchased a number of products over the last few years and they have all been great. I had one cable (purchased 3 or 4 years ago) that began having problems. I contacted them via messenger... See more

Rated 5 out of 5 stars

A solid cable and a great warrantee. I even had a cable give out on me, contacted customer services on FB messenger, Pinks replied and got me a fresh new cable. Look forward to buying more. Go... See more

Rated 5 out of 5 stars

Great customer service My titan charger failed after 2 years of use. One quick email and customer service jumped in to action and after providing proof of order and quick video of fault a new one... See more

Rated 1 out of 5 stars

Like others, I've ordered products from this company and they've been stellar products. Something has happened to this company in a bad way. I ordered on Mar 12 and here we sit at Apr 10 and I just go... See more

Rated 5 out of 5 stars

I had some trouble with a missing package from an April order, but Titan Power+ made it right and sent the items again. I received them in short order and couldn't be more pleased with their customer... See more

Rated 1 out of 5 stars

Titan smart cables USB x 2 - absolute rubbish product with both failing (input bit snapping) within one month after purchasing in July 2025. Had high hopes for these but let down badly.

Rated 1 out of 5 stars

If I could give 0 stars I would! Ordered cables on 27th May, allowed for the 8-13 days shipping on their website. Lots of spam mail from the company, but no update on order. I check on their 'track my... See more

Rated 1 out of 5 stars

I received my order but they sent wrong items , I had been trying to contacting them last 3 weeks but they have automated message says “ Hey there! Thank you for contacting Titan Power Plus... See more

Rated 5 out of 5 stars

I have purchased several quality products from Titan, to their word when I had an issue with a cable after three years of use I have had new cables dispatched to under their replacement guarantee on p... See more

Rated 1 out of 5 stars

Ordered and paid for a cable 3 weeks ago, no shipping so contacted the company item now shows ready for dispatch with no further info. Really poor response response re “Set my expectations” regarding... See more

Rated 1 out of 5 stars

This company is terrible avoid at all cost. After paying a ridiculously high price for what I hoped would be a high quality cable that would last longer than the regular crappy ones, instead I’ve been... See more

Rated 2 out of 5 stars

I ordered several units because the one I have works great. I was charged for the order a month ago and still no tracking details. Contacted the company and was told the order would be coming soon.... See more

Rated 1 out of 5 stars

Their lifetime warranty states on their own website is utter rubbish! They have replied back to me twice stating only 24months despite me sending them a screenshot of their own website T&C's stat... See more

Rated 1 out of 5 stars

Slow shipping and terrible quality cable. Stopped working after 21 days. I emailed all contact emails. Got a reply from one offering to replace the cable even though I stated I wanted a ref... See more

Rated 5 out of 5 stars

I have ordered from Titan a few times now and are very happy with their cords. The last cord I purchased before Christmas was a four in one cord. I found it wasn’t working, very flaky and found if... See more

Rated 5 out of 5 stars

I have purchased your phone charger cables previously for my iPhone and am very happy with them and the quality and longevity was great..I will be purchasing your latest brand new edition of the charg... See more

Rated 5 out of 5 stars

Absolutely love these charge cables. This is the 2nd lot I have bought. This time was for my partner, my original ones are still going strong from 4 years ago. Awesome customer service also.

Rated 5 out of 5 stars

The safe-disconnect feature is genius. I no longer worry about overcharging overnight.The safe-disconnect feature is genius. I no longer worry about overcharging overnight.The safe-disconnect feature... See more

Rated 5 out of 5 stars

Amazing customer services on numerous occasions, very efficient and very professional throughout, excellent products and I would definitely recommend Titan to anybody and everybody, I wouldn’t go to... See more

Rated 5 out of 5 stars

Amazing service! They responded same day when I messaged them about compatibility. The product arrived undamaged and works like advertised. Very pleased with this seller.

Rated 5 out of 5 stars

I’ve been using Titan cables for years. they outperform Apple originals by a mile.I’ve been using Titan cables for years. they outperform Apple originals by a mile.

Rated 5 out of 5 stars

I sleep better knowing I can charge overnight without damaging my battery. That Safe Disconnect feature really works.

Rated 5 out of 5 stars

The Titan Power Plus is rock solid. After a few weeks of daily use ,bending, tugging, dropping, it still looks brand new.

Rated 5 out of 5 stars

I noticed my phone stays cooler during charging, which I think helps the battery last longer.

Rated 2 out of 5 stars

I ordered a product on a Sunday, and noticed it hadn't shipped a couple days later. Sent in an inquiry about it, which customer support said they'd follow up with shipping, to which I had to send f... See more

Rated 3 out of 5 stars

Superb quality, great price but seriously needs to address shipping and delivery issues in relation to timing. Took nearly a month to arrive from date of ordering

Rated 5 out of 5 stars

Magnetic USB‑C cable stays put even when I move aroound—super reliable.

Rated 1 out of 5 stars

I have ordered MANY MANY cables from them in three past. Given them as gifts and used them myself. Always had EXTRAORDINARY customer service. BUT, something has happened in the last month.... See more

Rated 1 out of 5 stars

Their cables do not last! Despite their OWN website detailing a LIFETIME warranty. They are saying on emails currently (in dec25) it is only 24month warranty and offer 20% off. I sent them a... See more

Rated 1 out of 5 stars

Stay far far away from this company. It’s been over 2 months and never received an order. When I reached out to customer service after not receiving in like 10 days they said they would look into. Onl... See more

Rated 5 out of 5 stars

Help in an issue was resolved very fast. Will update review after I have received my product.

Rated 1 out of 5 stars

Cable worked and customer service was good until the Titan Smart Cables I have stopped working. I have been waiting now for 2 months with no response to any of my 5 emails/contact from their website.... See more

Rated 1 out of 5 stars

Took two months to receive the cables I payed for with and expected delivery of 7-10 days, fake tracking information given only got a response after I filed a dispute with PayPal. but they did send m... See more

Rated 5 out of 5 stars

Replacements arrived next day. Customer care truly stands behind their products....

Rated 1 out of 5 stars

⁸What a poor excuse for a company. When i purchased my phone cables the company was so sure of their product that they gave a LIFETIME GUARANTEE , and thats what incentified me to buy their product..... See more

Rated 1 out of 5 stars

My cable broke very soon after delivery, patched it up with some tape, however with a policy that says "will never break" and "will last you for the rest of your life" their entire target audience mu... See more

Rated 1 out of 5 stars

26 days & no sign of my delivery. Had to purchase a charging cable from Amazon as I couldn’t wait any longer. This “company” are just a bunch of scammers. No refund & AI generated customer service s... See more

Rated 1 out of 5 stars

I ordered chargers and cables over two weeks ago and have tried to get these people to tell me where my order is and they send me the same computer generated message about how busy they are and that I... See more

Rated 1 out of 5 stars

Ordered two cables on 6th of January, it's now the 29th and nothing but a dodgy email claiming the item has been shipped - yet tracking link in email shows nothing. I commented on one of their fa... See more

Rated 1 out of 5 stars

This company is awful to deal with! They advertised a deal of buy 2 get 1 free & only 2 turned up! I contacted them & they just keep telling me I only ordered 2 & that they have discounted them down f... See more

Rated 1 out of 5 stars

Let me start by saying, I loved my previous Titan Power cords for recharging our phones/ iPads. HOWEVER, I ordered three more charging cords from them in October 2025. It is now almost four weeks an... See more

Rated 1 out of 5 stars

I ordered 2 items waited over 14 days for it to even be shipped and one was missing I reached out and took them over another 14 days and several emails for something to be done. I purchased a new cabl... See more

Rated 1 out of 5 stars

I am the same as Michael. My goods were really late and then when they finally turned up they were in damaged boxes and ic not even certain if everything even works properly yet. I have messaged them... See more

Rated 5 out of 5 stars

I have bought several cables from titan power plus, all of them of excellent quality - Their customer service is excellent, they always respond quickly and look how to best address your inquiry


Company details

  1. Cell Phone Accessory Store

About Titan Power Plus

Written by the company

Supercharge your lifestyle!

Titan Power+ was established to develop innovative wired and wireless charging solutions that aim to improve quality of life.

Our technological experts are constantly breaking the boundaries of fast charging, whilst creating highly durable products that will last a lifetime.

Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not a good company to deal with

Not a good company to deal with, poor communication order a week ago website states they ship order out in 1 - 2 working days, contacted them Monday but they didn’t even attempt to give me an update just said they’d contact shipping team but heard nothing no further reply to my emails…,I fear they are a scam…avoid…will be contacting my bank.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for a cable 3 weeks…

Ordered and paid for a cable 3 weeks ago, no shipping so contacted the company item now shows ready for dispatch with no further info. Really poor response response re “Set my expectations” regarding their shipping terms. Save your time and money, do not buy through this company.

12 October 2025
Unprompted review
Rated 3 out of 5 stars

Charging leads.

Superb quality, great price but seriously needs to address shipping and delivery issues in relation to timing. Took nearly a month to arrive from date of ordering

7 October 2025
Unprompted review
Rated 5 out of 5 stars

A solid cable and a great warrantee

A solid cable and a great warrantee.

I even had a cable give out on me, contacted customer services on FB messenger, Pinks replied and got me a fresh new cable.

Look forward to buying more. Good stocking fillers too with multi-buy discount

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! They responded same day when I messaged them about compatibility. The product arrived undamaged and works like advertised. Very pleased with this seller.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Guaranteed products…

I have purchased several quality products from Titan, to their word when I had an issue with a cable after three years of use I have had new cables dispatched to under their replacement guarantee on products.. outstanding products and customer service like no other thanks..

28 September 2025
Unprompted review
Rated 1 out of 5 stars

No delivery, no refund. Titan SCAMMERS

26 days & no sign of my delivery. Had to purchase a charging cable from Amazon as I couldn’t wait any longer. This “company” are just a bunch of scammers. No refund & AI generated customer service spouting nonsense, so no chance of a refund.

DO NOT USE THIS COMPANY!

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Stay far far away from this company

Stay far far away from this company. It’s been over 2 months and never received an order. When I reached out to customer service after not receiving in like 10 days they said they would look into. Only then did a shipping label show it was printed. Waited the package went nowhere, then was supposedly stalled in customs. Constantly asked for my money to be refunded which they constantly denied. Had to dispute with PayPal which took several weeks in which was ultimately ruled in my favor. When disputing again another shipping label was created which has gone nowhere. Very fraudulent company

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service
My titan charger failed after 2 years of use. One quick email and customer service jumped in to action and after providing proof of order and quick video of fault a new one was shipped out free of charge.
They kept me updated regularly and it has arrived safely.
Thank you Andrew

11 August 2025
Unprompted review

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