I’ve had Titan products before, and they’ve always been very good, hence trying to buy some new ones. However, for me the problem lies in their delivery/fulfilment service. Delivery times are extr... See more
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Company details
About Titan Power Plus
Written by the company
Titan Power+ was established to develop innovative wired and wireless charging solutions that aim to improve quality of life.
Our technological experts are constantly breaking the boundaries of fast charging, whilst creating highly durable products that will last a lifetime.
Contact info
United Kingdom
- info@titanpowerplus.com
- titanpowerplus.com
Hasn’t replied to negative reviews
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Not a good company to deal with
Not a good company to deal with, poor communication order a week ago website states they ship order out in 1 - 2 working days, contacted them Monday but they didn’t even attempt to give me an update just said they’d contact shipping team but heard nothing no further reply to my emails…,I fear they are a scam…avoid…will be contacting my bank.
Ordered and paid for a cable 3 weeks…
Ordered and paid for a cable 3 weeks ago, no shipping so contacted the company item now shows ready for dispatch with no further info. Really poor response response re “Set my expectations” regarding their shipping terms. Save your time and money, do not buy through this company.
Super Service
Easy to deal with and the response was quick and efficient.
Been using their cable for last few…
Been using their cable for last few weeks. Seems good so far. Does the job well.
Charging leads.
Superb quality, great price but seriously needs to address shipping and delivery issues in relation to timing. Took nearly a month to arrive from date of ordering
A solid cable and a great warrantee
A solid cable and a great warrantee.
I even had a cable give out on me, contacted customer services on FB messenger, Pinks replied and got me a fresh new cable.
Look forward to buying more. Good stocking fillers too with multi-buy discount
Amazing service
Amazing service! They responded same day when I messaged them about compatibility. The product arrived undamaged and works like advertised. Very pleased with this seller.
Guaranteed products…
I have purchased several quality products from Titan, to their word when I had an issue with a cable after three years of use I have had new cables dispatched to under their replacement guarantee on products.. outstanding products and customer service like no other thanks..
Missing Package, Great Customer Service, Rehipped Package
I had some trouble with a missing package from an April order, but Titan Power+ made it right and sent the items again. I received them in short order and couldn't be more pleased with their customer support and service. Shout out especially to Kennedy!
No delivery, no refund. Titan SCAMMERS
26 days & no sign of my delivery. Had to purchase a charging cable from Amazon as I couldn’t wait any longer. This “company” are just a bunch of scammers. No refund & AI generated customer service spouting nonsense, so no chance of a refund.
DO NOT USE THIS COMPANY!
Stay far far away from this company
Stay far far away from this company. It’s been over 2 months and never received an order. When I reached out to customer service after not receiving in like 10 days they said they would look into. Only then did a shipping label show it was printed. Waited the package went nowhere, then was supposedly stalled in customs. Constantly asked for my money to be refunded which they constantly denied. Had to dispute with PayPal which took several weeks in which was ultimately ruled in my favor. When disputing again another shipping label was created which has gone nowhere. Very fraudulent company
Finally found a cable that lasts—used…
Finally found a cable that lasts—used daily for months with zero issues.
Phone stays cool and cable remains…
Phone stays cool and cable remains sturdy. Titan clearly values quality.
Angled head design makes it easy to…
Angled head design makes it easy to charge while gaming—so practical.
Magnetic USB‑C cable stays put even…
Magnetic USB‑C cable stays put even when I move aroound—super reliable.
Auto-disconnect feature gives peace of…
Auto-disconnect feature gives peace of mind—phone never overheats at 100%.
Great customer service
Great customer service
My titan charger failed after 2 years of use. One quick email and customer service jumped in to action and after providing proof of order and quick video of fault a new one was shipped out free of charge.
They kept me updated regularly and it has arrived safely.
Thank you Andrew
Titan cables are THE BEST—used for…
Titan cables are THE BEST—used for years and still flawless.
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