Titancore UK Reviews 

151
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about very poor product quality, noting that the pans are definitely not non-stick and food burns easily during everyday cooking. Buyers also experienced frustrating delivery delays, stating that shipping took far too long and customer support was completely unhelpful when tracking packages. Some people were satisfied with the items, mentioning they received their orders in good condition and enjoyed using them for everyday meals. A few other people also felt that cooking actually worked well when starting on low heat or using enough oil during preparation.

What people talk about most

Product

People report negative experiences with the product, expressing deep dissatisfaction over poor quality,... See more

Quality

Reviewers mention negative feedback about quality, noting that the pans are not truly non-stick and cause... See more

Order

Reviewers highlight negative aspects of order experiences, expressing deep frustration over severely delayed... See more

Delivery service

Clients share negative opinions on delivery service, frequently reporting that orders take months to arrive... See more

Return policy

Customers consistently note negative experiences with return policy, reporting a severe lack of communication... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered, eventually arrived on a slow boat from China. Seasoned as per instructions, heated up and oiled as per instructions - everything sticks to it. Warped within 3 weeks so does not sit flat o... See more

Rated 1 out of 5 stars

0 Stars, The pans are a total overpriced disappointment. Avoid at all costs if you are looking for a non stick Pan. Heat distribution is a total mess This pans actually ruin your food as it overheat... See more

Rated 1 out of 5 stars

Do not bother.bthese pans are told as a professional set, but are cheap rubbish. You can't return because it cost a fortune and they are not titanium. The one leaflet that comes with a an English tra... See more

Rated 1 out of 5 stars

It was going to be a gift for my daughter. I changed my mind after checking with her as she'd read the reviews and also wanted a different size frypan. The advertised 'special' was a scam. Their retur... See more


Company details

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THIS IS NOT THE OFFICIAL TITANCORE PAGE


Contact info

1.5

Bad

TrustScore 1.5 out of 5

151 reviews

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1.5

All reviews

(151)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor customer service

I'm dissapointed with the product quality. Reached out to refund twice but customer service never replied me. I would like to get my money back please!!!

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware.... not recommended!!

Had to assemble the pan, handle was packed separately.
First time using, omelette stuck.

Tried again today, after washing and seasoning. Tried to make scrambled eggs with onion and ham. Onions burned while saluting, and egg stuck. Pan was not on high heat, and I used teaspoon of oil.

Would not recommend.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy order and shipping process with…

Easy order and shipping process with excellent communication. Couldn’t be happier with the service and product quality. Thanks.

29 July 2025
Titancore UK logo

Reply from Titancore UK

Thanks so much for the love! We’re all about making things easy—from ordering to cooking—and it’s great to hear that came through. Enjoy your new favorite pan, and happy cooking!

Rated 5 out of 5 stars

Very satisfied with purchase

Very satisfied with purchase. Delivered on time.

29 July 2025
Titancore UK logo

Reply from Titancore UK

Glad to hear it got to you right on time—and that you’re loving it! Appreciate you being part of the community.

Rated 1 out of 5 stars

no review to give have not received the…

no review to give have not received the product yet

28 July 2025
Titancore UK logo

Reply from Titancore UK

Thanks for flagging this—totally get the frustration. You can track your order anytime here: https://get-titancore.com/pages/track-my-order. If it’s running late or looks stuck, just shoot us a message—we’ll sort it.

Rated 1 out of 5 stars

the quality is nothing but a cheap…

the quality is nothing but a cheap frying pan. It is not a non-stick even when i try to fry an egg. With £79, I can get a top frying pan from Switzerland.
It is really a scam. You pay for a cheap product with a top quality prize. I will stay away from this Titancore

11 August 2025
Unprompted review
Titancore UK logo

Reply from Titancore UK

We’re really sorry to hear this—it’s not the experience we want anyone to have. Our pans are designed to deliver long-term performance with proper use, so if yours isn’t acting non-stick or feels off in quality, something’s not right. Please reach out to our support team so we can look into it and make it right.
If you ever decide to give us another shot, here’s a discount code for 10% off your next order: WELCOME10. We’d love the chance to change your mind.

Rated 5 out of 5 stars

The pan is very nice

The pan is very nice. I used it once this morning to cook eggs and they turned out great

28 July 2025
Titancore UK logo

Reply from Titancore UK

Love hearing that! Nothing like a pan that nails eggs on the first go. Thanks for sharing—here’s to many more great mornings ahead!

Rated 1 out of 5 stars

Has absolutely zero non-stick…

Has absolutely zero non-stick properties. No point buying this pan at all

1 August 2025
Unprompted review
Titancore UK logo

Reply from Titancore UK

Sorry to hear that—it definitely shouldn’t be sticking like that. If your pan isn’t performing, something’s off, and we’d love to help sort it. Please reach out to our support team so we can take a closer look.
And if you ever decide to give us another try, here’s 10% off your next order with code WELCOME10. We stand by our products—and we’d love the chance to show you they can deliver.

Rated 1 out of 5 stars

This pan is obviously from china…

This pan is obviously from china Taobao, marketed as a premium product. There is no branding. The people who get to this page to read this, we have already fallen into this scam. I emailed for a return, silence. I will no longer buy any pans online.

24 July 2025
Unprompted review
Titancore UK logo

Reply from Titancore UK

We’re really sorry you’ve had this experience—it’s not the standard we hold ourselves to. Our pans are designed and quality-checked to perform, and every product is backed by our return policy. If you haven’t heard back from us, that’s on us—and we’d like to fix that.

Please try reaching out again so we can help resolve this properly.
And if you ever reconsider, here’s a discount code for 10% off: WELCOME10. We’d genuinely love the chance to earn back your trust.

Rated 4 out of 5 stars

Excellent product and is the best…

Excellent product and is the best frying pan I’ve owned. Unfortunately the packaging was not able to adequately protect the glass lid which was damaged with a crack when delivered

29 June 2025
Titancore UK logo

Reply from Titancore UK

So glad to hear you’re loving the pan—it means a lot!

But we’re really sorry about the cracked lid. That’s definitely not how it should arrive. Please reach out to our support team so we can get a replacement sorted for you ASAP. Thanks for flagging it—we’ll make this right.

Rated 1 out of 5 stars
Titancore UK logo

Reply from Titancore UK

Thanks for flagging this—totally get the frustration. You can track your order anytime here: https://get-titancore.com/pages/track-my-order. If it’s running late or looks stuck, just shoot us a message—we’ll sort it.

Rated 1 out of 5 stars

The time it took to arrive was three…

The time it took to arrive was three times longer than what you said, no reply to my email.

27 June 2025
Titancore UK logo

Reply from Titancore UK

Really sorry about the delay—and even more so that you didn’t hear back from us. That’s not how we want anyone’s experience to go. Please reach out again so we can follow up properly and make this right. You deserve better communication, and we’ll do better.

Rated 1 out of 5 stars

I was a fooled!

I was a fooled! Titancore is not a brand.
70% off summer sale? Exact same pan on Amazon for 50% of the sale price from Titancore.
Only 6 left...until they order more for $50 dollars and try to sell for $200.
Arrived damaged from really poor packaging.
Life time warranty? Forget about it.
60 day money back guarantee? You are dreaming.
I was offered $5 off. End of correspondence.
Every positive review is clearly planted.

28 June 2025
Unprompted review
Titancore UK logo

Reply from Titancore UK

We’re sorry this has been your experience—it’s clear you feel let down, and that matters to us. We do stand behind our product and warranty, and if the pan arrived damaged, we should have done more to make that right. That’s not how we want anyone to feel post-purchase.
Our pricing reflects more than just the product—it includes the design process, materials, testing, and our customer support (which clearly fell short for you here). As for reviews, they’re from real customers, many of whom had the same hesitations before trying us.
We’d still like to help resolve this if you’re open to it—please reach out again and we’ll make sure it’s not just the end of correspondence.

Rated 2 out of 5 stars

Very disappointed with the quality…

Very disappointed with the quality given the price point. It arrived in an unbranded cheap corrugated cardboard box. The quality is far below pans ½ that price in the local NZ stores.

A tiny scrap of paper, nothing branded, written in Chinese & English, gave a summary of metal composition... which included 18/8 stainless steel. The local shops have much cheaper but higher quality pans in 18/10 stainless steel.

The product description in the ad stated 100% pure titanium.... & that is what I was expecting.

I haven't used the pan ... but intend to return it.

25 June 2025
Unprompted review
Titancore UK logo

Reply from Titancore UK

Thanks for the honest feedback—and we’re genuinely sorry to hear the first impression didn’t match your expectations. Packaging should feel as premium as the product, and if anything felt unclear about the materials, that’s on us to communicate better.

Our pan is built with a multi-layer construction that includes a pure titanium cooking surface over stainless steel—designed for performance, longevity, and safety. But if it’s not what you expected, we fully support your right to return it. Please reach out to our support team so we can guide you through the return process properly.

Rated 2 out of 5 stars

Very disappointing product

Very disappointing product. After 2 uses, food sticks to the pan and I have a lot of difficulty cleaning it. Everything sticks even with oil. For the price paid, I do not recommend it at all.

24 June 2025
Unprompted review

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