Tish Lyon Reviews 

Good service and quick delivery. thank you.

Ordering efficient, came quickly and quality really good. Really pleased

Great product, great quality. Customer service was excellent and received in good time!

Earrings look cheap

Excellent customer service, super fast delivery and beautiful earrings however the posts on the earrings are incredibly long and the screw mechanism very difficult to close meaning that the earrings move about / catch on hair and clothing.

Had new piercing done at John Lewis Liverpool. Staff great.
Then Ordered from the website. No hassle, received with in 5days

I was invited to the BlueWater Tish Lyon store and I honestly couldn’t recommend it enough! Mia was so lovely, she made me feel so comfortable and was always making sure I was ok! She helped me style old piercings, recommended me new piercings and was great with the permanent bracelets too! The whole thing was nice and smooth and I had the best experience. The aftercare product is great and the fact you’re able to go back after the swelling or message them for advice is so reassuring!! I will definitely be going back!

Couldn’t have been a better experience! This Tuesday I got my flat pierced (my first cartilage piercing) at Tish Lyon on Oxford street, and wow , I have only good things to say. Firstly, the selection of earrings are just amazing, so many options in price, and style but all of their jewellery is classy and beautiful. The piercing experience couldn’t have gone better, the ladies working gave me and my friend time to choose our jewellery, and once I went to get my flat pierced Lauren was incredibly friendly and helpful. She answered all of my questions with detail , and made sure I was happy with the placement of my piercing beforehand. She also explained aftercare instructions perfectly. She was incredibly professional, patient with my questions, and I had 0 doubts or worry’s during my appointment with her. It felt like a breeze getting my piercing. 11/10 experience, I would highly recommend coming here if you’re thinking of getting piercings , I wish I had gotten my seconds done here! A big thank you again to Lauren, for making the experience so great, i literally couldn’t have asked for a better experience.

Sent out complete wrong item, then because I don't have a printer I had to pay for the return myself. I ordered 2 earrings and only got 1 box and 1 bag and one set of incorrect earrings. So missed being able to give them as a gift. Pretty poor tbh

Amazing service and the jewellery selection is incredible , can’t wait to get more !!!

Nowhere better for quality piercing jewellery at an extremely respectable price.

I've got a lot of piercings in my ears, and thus find it hard to find new and unique pieces time and time again, since finding Tish Lyon, this hasn't been an issue.

I've been an online customer for a while, but since visiting in store have been completely blown away! The service and dedication to care was amazing and now, I won't be going anywhere else.
Thank you!

I recently visited brand new Tish Lyon studio located in Bluewater and had the most amazing time! The piercers were super friendly and professional and made the whole experience really comfortable. They exclusively curated my ear to what piercings/jewellery would look the best for me based on my anatomy, and it is clear that they are the best in the piercing industry. All the Tish pieces are super high quality and so gorgeous! I couldn't recommend this studio more if you are going near Kent.

I’ve always believed in loyalty and integrity within this industry, which is why this situation is so disappointing. The very company I once supported and promoted one that relied on professional piercers to build their reputation for quality and trust has now chosen to undercut us by selling directly to the public.

Piercers were told this was an exclusive, wholesale-only brand something to stand behind with confidence. Instead, they’ve decided to bypass the professionals who helped them grow, leaving many of us questioning why we ever invested in their name.

It’s a real shame to see a company abandon the community that built it. Loyalty should go both ways.

I took my 10 year old on her birthday to the Liverpool counter on Monday to have her lobes done for the first time by Gemma in Liverpool. I was a little worried about negative reviews and expense but we were in Liverpool for a birthday trip and I wanted her to feel special. I looked up the costs of the earrings so I sort of knew what to expect when I arrived.

Yes it was probably twice as expensive as I could have paid for a cheap piercing place but Gemma did an excellent job, made my daughter feel very special and calm and it was an overall excellent experience. Having multiple ear piercing myself I felt assured of the kit and earrings but Gemma still took time to explain everything clearly and I could see everything was hygienic etc. she gave us free backs and a tool to help change earrings etc which was a nice touch. Gemma explained things very well to my daughter so she understood how to take care of her piercings. Hopefully they’ll heal well. We’ve got lots of info and a phone number to get in touch directly if any problems! Thanks Gemma

I recently got my ears pierced at this boutique, and unfortunately, it was a very disappointing experience. There were numerous hidden costs, and I felt misled throughout the process. I was initially told that the piercing would be free with the purchase of earrings, but that turned out not to be true.

I specifically requested gold due to a metal allergy, but they tried to use titanium instead. When I asked for gold, I was given one price, only to be charged something entirely different at the till. I also had a 20% off card from the department store, which I mentioned at the start as the reason for my visit, but they refused to apply it because they said the wrong price had been given earlier -even though that wasn’t my fault.

To give some context, the expected price when starting was £128. Once the equipment was opened and it was revealed that the earring was gold with titanium backing, the price rose to £200. By the time I reached the till, I was charged £268.

On top of that, the “free gift” promoted on social media was never provided. Overall, the entire experience felt unprofessional and dishonest. I would strongly recommend going elsewhere -to a place that values transparency, integrity, and their customers.

I had a conch piercing in April. The staff were friendly and it looked good so a few weeks later I had my third lobe piercings done, and a flat done. The right lobe bled profusely during piercing, which i thought was odd, as I had two piercings in each of my lobes already which had all been fine. 3 months later, all of the piercings in my left ear are problematic and possibly infected. The flat back piercing studs they use seem to be impossible to remove manually if you have an issue. I tried contacting the chat service for advice on removal, but there is no reply. It seems that to remove these studs you have to go into store, which is not convenient if you work or have kids and can't just drop everything. On reflection, for a much lower price than one titanium stud from this brand you can get pierced with a pair of solid gold studs from well known high street chain, and which you can remove yourself for easier hygeine and safety. I would not use this shop again for either piercing or jewellery considering the inconvenience and the expense.

I purchased earrings for a relative and she loves them! The packaging looks incredible and I definitely earned some brownie points, best thing is it didnt cost me an arm and a leg either.

I am absolutely delighted with the titanium earrings I bought from Tish Lyon. The look really great quality and feel really nice in my ears. They arrived quickly and the customer service I experienced was brilliant. I will definitely be shopping with them again.

The most stupid design I have ever come across in an earring.
I bought the flat back version with three tiny stones on the front. They take half an hour to manoeuvre into your ear using a pair of tweezers and a magnifying mirror as they have to be put in through the back of your ear, and then they take one second to pull out when they get caught on your hair, a towel or absolutely anything else that they come into contact with.
Considering I deliberately bought the flatback version because I intended to sleep in them and thought these would be more comfortable the fact that they come out so easily is a huge drawback.
Totally not fit for purpose. Next time I’ll just flush the money straight down the toilet and save myself time!

I am very happy with my purchase the delivery was perfect no problems whatsoever, certainly deserves the five stars