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Company details

  1. Computer and Accessories Store
  2. Electronic Spare Parts and Components Store

Written by the company

Founded and based in Midlands UK, Tinkerer Ltd is a small family-run business that sells latest PC Components, Consumer Electronics, Business Solutions, and other Gaming Products. We take great pride in offering the most friendly & accessible customer service.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

great service

great service, quick and efficient delivery of ordered items and they were responsive and helpful when contacted.

10 January 2023
Unprompted review
Rated 2 out of 5 stars

Disorganised waste of time

Disorganised! Placed the order and got the following message the day after the order "Unfortunately, due to technical error on our vendor's system, the product that you ordered is actually Z590M instead of Z690M" I've bought the CPU and an NVMe to fit this board 😒

22 August 2022
Unprompted review
Tinkerer logo

Reply from Tinkerer

Dear Jamie, Thank you for your review. We do our best to ensure that our product catalogue is as accurate as possible. However, in very rare cases, an error or inaccuracy may occur. We informed you about this error immediately after your order was placed and offered you a discount as a gesture of goodwill. We hope this experience won't deter you from shopping with us again in the future.
Kind regards,
Tinkerer UK Team

Rated 5 out of 5 stars

Great service!

Very fast shipping and greatly appreciated solid packing (order was kinda of a fragile nature). Definitely would buy again!

27 February 2022
Unprompted review
Rated 5 out of 5 stars

Goods were exactly as described

Goods were exactly as described, and at a very fair price. My order was placed on Monday and the goods received by me on Wednesday Morning. You really can't ask for better service. I would happily use them again.

5 November 2021
Unprompted review
Rated 2 out of 5 stars

Order was cancelled and I wasn't informed.

I recently ordered a laptop backpack from this website. I was a bit weary due to it seeming to be a new website and not many reviews etc online. After decided to commit I ordered my product, the order went through fine and I had e-mail confirmation etc.

After about a week I sent an e-mail to their customer services asking for any update on a possible delivery date. I was then informed that my order was cancelled as the price stated on the website was incorrect. Therefore i had not been charged and i am welcome to go back onto the website and repurchase the product if desired.

Now i understand that a company is not obliged to honour a miss priced product however i am disappointed that they gave me no contact or information regarding the fact my order had been cancelled. It is only when i contacted them that i was informed the product was not coming my way leaving me a little bit confused by the poor customer communication.

The services rep who responded to me was friendly and polite however i am still a bit let down that i wasn't informed of the issue eagerly awaiting my product.

TLDR: made order, cancelled due to wrong price on site, no contact made to inform me, poor customer communication.

21 September 2021
Unprompted review
Tinkerer logo

Reply from Tinkerer

Dear Kristian Wain, Thank you for taking the time to review our website. I apologise that on this particular occasion we let you down. We do our best to ensure that all product details and their prices are as accurate as possible. Unfortunately, on rare occasions, some errors may go unnoticed.

We take onboard all of your observations and use them to make improvements. We hope you will give us another try in the future and give us a chance to change your opinion about us.

Best regards, Tinkerer Team.

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