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Rated 5 out of 5 stars

Morton and Jones. Wrexham When we needed a 2nd broadband installing Alison was quick to act providing us with a speedy response and competitive quote. They liaised with Openreach on our beh... See more

Company replied

Rated 5 out of 5 stars

TinCan have been our trusted supplier for business telecoms, broadband, home broadband, and mobiles for many years. Over that time, I’ve built strong relationships with the team, they know me and m... See more

Rated 4 out of 5 stars

After previously experiencing poor communications and services from a prior telecom supplier, we cannot recommend TinCan enough, Their customer service experts gave us all the information needed to en... See more

Company replied

Rated 5 out of 5 stars

TinCan Comms switched us over seamlessly from another provider and we've been more than happy with the service ever since. They're efficient and keep on top of reminding me when things are due, have a... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

We are passionate about customer service as we are sure you are, we truly believe this is a major differentiator in business. The relationship we enjoy with our customers is extremely refreshing and to this end our customers are for life. We treat all of our customers just like we would our friends!! With respect, trust and a simple ethos of always doing the right thing! We do what we say we will and place the customer at the Heart of our business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

The personal touch is so important

We became used to an Account Manager with our previous communications company which was taken over by a huge corporate concern that ceased to deliver. We lost the account manager and the personal touch. Our problems were dealt with by an anonymous call centre and we had no customer satisfaction.
Tin Can Comms is approachable, knowledgeable and the company values our business.

5 February 2024
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Dale , we also agree that the personal touch is so important with our customers . It is a pleasure to have you on board and we shall continue in providing you with continual support for your business.
Regards Team Tincan

Rated 5 out of 5 stars

Tim Can have once again surpassed them…

Tim Can have once again surpassed them selves, customer service and low costs are a rare thing in the telecoms business. Well done all at Tin Can

23 November 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

We are really grateful of your kind words Tim . Excellent customer service and providing the best price is what we strive to do , so pleased to see we have delivered our values to you and your company.
Regards Team Tincan

Rated 5 out of 5 stars

we have been with tincan since 2017…

we have been with tincan since 2017 never had an issue with the service and bills are so easy to understand we used to get pages and pages with another company but with tincan its all on 1-2 pages and clearly written.
would recommned tincan to anyone who needs a good telephone/broadband service for their business.

23 November 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Ricky for being a loyal long standing customer . A pleasure to work with you .
Regards Team Tincan

Rated 5 out of 5 stars

1st class service

our company has been with Amy @ tincan for 4 years now ,never had a problem at all ,very polite and very professional people 5 stars from us ,
i wouldn't hesitate recommending tincan

23 November 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Keith , Great to hear that your experience has been problem free and thank you for your 5 star recommendation .
Regards Team Tincan

Rated 5 out of 5 stars

Service from TinCan Comms

Great service and support from TinCan Comms

21 November 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you for you review and we are so pleased to hear you are receiving the best care and support for your business.
Regards Team Tincan

Rated 4 out of 5 stars

Telecoms

After previously experiencing poor communications and services from a prior telecom supplier, we cannot recommend TinCan enough, Their customer service experts gave us all the information needed to enable us to move forward with confidence, allowing them to install our new cloud solution system knowing that Jan, Nick and the team are there to take the reins as and when needed, giving us more time to focus on our business.

22 November 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Paula for your review. It is great to read that we have delivered great customer service to you. We will be sure to pass on your kind words regarding the team and thank you for choosing Tincan.
Regards Team Tincan

Rated 5 out of 5 stars

Great personal service

Great personal service
Colleen was super patient and efficient dealing with some phone/email issues. Thank you

30 October 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you for your review , we are pleased Colleen assisted you so efficiently.
Regards Team Tincan

Rated 5 out of 5 stars

Outstanding.

Outstanding.
after dealing with quite a few telephone company's and pulling my hair out, we found Tin Can, I cant thank them enough. Excellent service nothing was to much trouble for them. They listened to exactly what we wanted and produced what we wanted at a great price to.
There are to many comms company's out there that our out to get what they can. This was never the case with Tin Can.
I wouldn't hesitate in recommending them, I'm even open to talk to anyone that wishes for that personal recommendation,
Perfect service start to finish.
Brett Quinton

11 October 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Brett , we are so pleased to hear you find the Team outstanding !
The team will always do their best to provide excellent customer service and it looks like we delivered that to you and your business. Thanks again for the review and recommendation it means a lot !
Regards Team Tincan

Rated 5 out of 5 stars

Absolutely fantastic company would…

Absolutely fantastic company would definitely recommend to anyone they go above and beyond to help you with anything big or small
the staff are really friendly and nothing is ever a problem for them

11 October 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Gail for your review . So pleased to see you would recommend us.
We are always here for you and anything you need.
Regards Team Tincan

Rated 5 out of 5 stars

Excellent Service....Having known and worked with Jan…

Having known and worked with Jan previously we were not disappointed with the team at TinCan Comms.
From the initial quotation through to the installation the service was excellent and any queries were dealt with efficiently and promptly.
We are also saving costs on our new system and it is enabling us to be more flexible within the office.
Thank you all at TinCan for your friendly, helpful and professional service.

20 April 2023
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Julie for your review. It's great that you put your trust in Jan and the team to deliver a professional and cost saving system. We really appreciate your custom.
Regards Team Tincan

Rated 5 out of 5 stars

A true expert in there field Tin Can…

A true expert in there field Tin Can have surprised me on a number of occasion, Amy is not biased with any one network or hardware provider, this ensures you get the right solution from the start. The after sales service is second to none thank you Tin can

26 August 2022
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Jimi for your review , so pleased to hear you have been happy with the service Amy and the team have provided for you and your company .
Regards Team Tincan

Rated 5 out of 5 stars

TinCan were recommended to me by a…

TinCan were recommended to me by a colleague. I can't praise Amy enough for the making me feel like I was her most important customer. Dedication and attention to detail is provided with the right solution to your enquiry. This is then backed up with first class service and support. I would have no hesitation in recommending Amy and her team

18 August 2022
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Great to hear we were recommended to you Richard that means a great deal to Amy and the team. Happy to hear that we provide you and your company with a first class service .
Regards Team Tincan

Rated 5 out of 5 stars

Tin can saved the day

Was having major issues with sky broadband and was really effecting my day to day business dropping out of teams calls, loosing email connection and worst of all kids complaining .they were getting Buffering constantly on Netflix YouTube etc it was awful.
Spoke to Amy and the team at Tin Can explained all my issues.and they structured my new broadband around my requests
Now on a new corporate broadband system for near enough same price as sky broadband but no buffering no loss of connections super fast speeds
Great service received alround.couldn’t recommend Tin Can communications enough.

19 August 2022
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Adrian for your review . Pleased to hear your broadband is providing you with super fast speeds as you should expect . Glad to have you on board.
Regards Team Tincan

Rated 5 out of 5 stars

Excellent service

We opened our business in July and the premises we were doing up had really poor internet connection and no previous phone line. Within a few weeks of Amy coming to see us she managed to set everything up for us even though there were lots of issues with the internet connection and speed.she worked very hard to sort our issues out and had lots of face to face interaction too. I would highly recommend using Tincan Comms and we’ve had no issues going forward. It was also nice for us to use a local company as we always try to support local businesses around us!

13 January 2022
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Carl so much for supporting us as a local company. Great to hear your connection issues were quickly resolved by Amy and the team. Appreciate your recommendation !
Regards Team Tincan

Rated 5 out of 5 stars

Seamless from Start to finish

Having previously worked with Amy & Jan prior, we had no hesitation in contacting TinCan Comms when we were experiencing issues with our current supplier.

Once we contacted Amy and went into talks with our telecom needs, our conversations were both professional & helpful, they guided us through the process with the previous supplier and other suppliers that related to our Telecom communications.

To put all these services under one supplier with their knowledge and professionalism everything was made simple and easy to deal with.

Initially there was a few technical issues due to our location however the TinCan team were prompt and aided us with the engineering support we required.

I would without hesitation recommend TinCan Comms 100% for their knowledge, reliability, and prompt service.

Thank you to the whole TinCan team

9 August 2021
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you for your review Lisa we are very much looking forward to working with you all again! We’ve missed you!

Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service!

Lisa and the team have are great and always are so patient with us, always go above and beyond.

Highly recommend to go with TinCan

6 August 2021
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you for your review Victoria. We are glad to hear you and the team are being looked after.

Rated 5 out of 5 stars

Working With Tincan has been a great…

Working With Tincan has been a great experience to date their expertise and their support is second to none, over the past year there have been no price increases and were still saving money, thanks again guys.

19 February 2021
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you Stephen for your review, we are pleased to hear of your positive experience and you are still saving money .
Regards Team Tincan

Rated 5 out of 5 stars

Great value for money

Great value for money and amazing customer service. Especially from Amy, she makes sure that everything is as smooth as possible.

19 February 2021
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

Thank you for the review Sarah! We can see you have been with TinCan for over 5 years so really nice to hear your are still happy with your costs and services!

Rated 5 out of 5 stars

Moved my mobiles to TinCan seamless…

Moved my mobiles to TinCan & it was seamless my numbers ported over to them. The switch over was simple, bills are correctly and have had fantastic communication from the ladies at TinCan

19 February 2021
Unprompted review
TinCan Comms logo

Reply from TinCan Comms

So pleased to hear that your mobile transfer went so seamless Charlie and communication with the team has been such a good experience for you .
Regards Team Tincan

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