Tinashe Hair Reviews 

3,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality, noting the hair is soft, full, and appears very natural right out of the package. Many people also appreciate the excellent service and prompt communication, while the delivery process is frequently reported as fast. However, some customers also noted specific issues, such as receiving a product that did not match the website presentation or experiencing shedding. A few others felt concerned about product construction flaws, while a small group mentioned that the received item was not as expected or that the company refused a return label.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,908)

327 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This hair is Everything!! OMG

Wore this hair on my trip to puerto rico. It exceeded my expectations. I got so many compliments, the locals thought it was my real hair lol. Lace is thin and melts effortlessly, it's true to length and density with minimum shedding. Communication was prompt and clear and Shipping was fast. I will be ordering again soon. I'm wearing 30in 250 density water wave!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this hair

I absolutely love this hair! It’s full, soft, and exactly as advertised. The quality exceeded my expectations, and it looks so natural. What impressed me even more was the amazing customer service. They kindly worked with me and held my order until the 8th because I was on vacation, and everything arrived just as promised. I truly appreciate their professionalism and care. I will definitely be purchasing from Tinashe again and will happily be a returning customer. Highly recommend!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this lace front wig. It looks nothing like the photos that were advertised. The hair is very thin and not full at all—it honestly looks more like an old lady’s wig than the beautiful, full lace front I thought I was purchasing.
After spending $150, I expected much better quality. In my opinion, this wig is worth no more than $30. I feel like I wasted my money, and I’m very unhappy with my purchase. I would not recommend this company based on my experience.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Order now!!!!

Great customer service, my hair arrived in a timely manner and my bundles were high quality. Will definitely order again!!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great because I was…

My experience was great because I was told that the hair i ordered was out of stock and was asked to replace it with a different length I really appreciate the communication and honesty. Thank you and I look forward to buying from you again!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

This hair is amazing I was scared at first to order but once I got it and had it installed I was in love! My stylist also loved the product , we washed the hair before installing and it still had the same silky look & great texture after! BUY BUY 34 inch straight!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

They threaten not to refund me if I…

They threaten not to refund me if I don’t remove my reviews. Horrible experience. Of course I won the PayPal claim but why even try to black mail me. Treat your customers right. They play games I think I received 50 emails from them just for a simple return and refund. So many better companies than this one. I never experienced hell like this before.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Vpart Unit!

I absolutely LOVE my new Vpart unit. The hair is gorgeous, silky and luxurious. The length/measurement is accurate and the unit is full from root to the ends. Last but definitely not least, the customer service at Tinashe Hair is AMAZING and their consistent communication and attentiveness is impressive and appreciated.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

This company is a complete scam. My order was delivered to the wrong address, the shipping company confirmed it and sent me a confirmation letter that it was delivered to the wrong address, and Tinashe Hair is still refusing to refund me my money. They claim they’re still trying to confirm the wrong delivery with the shipping company even though the company already gave me the confirmation letter! A complete scam!

21 May 2026
Unprompted review
Rated 2 out of 5 stars

The order was incorrect

The order was incorrect! I ordered Yaki hair and was sent bone straight hair. The density was not 180 as stated on their web site. I ask to return it for a correction but they did not want to take a return only to give a discount on a next order. What make them think that there will be a next order if they can't be trusted on the first order! Be very careful because lace cost $$$ and who has money to waste blindly.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

This company is very helpful & supportive! They stand behind the're customers.

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually reached out to the post office and advised me to do the same thing. I followed they're advise and short story- I have my package! Thank you for everything. i will be purchasing again from Tinashe Hair.
PS. I love my hair.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Involve with my hair

Involve with my hair! Easy to install and my curls?! BOUNCYYYY!! Would definitely recommend 💕 also to mention how patient and kind customer service was , will purchase again x

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Omg!

Omg!! I've purchased several wigs over the past few years and I would have to say that TINASHE HAIR, did their BIGGGGG ONE!! I purchased a 6x5 16 inch Bob wig and I am 1 million % satisfied!! I will for sure buy from them again!!

22 June 2026
Unprompted review

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