Tinashe Hair Reviews 

3,907
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality, noting the hair is soft, full, and appears very natural right out of the package. Many people also appreciate the excellent service and prompt communication, while the delivery process is frequently reported as fast. However, some customers also noted specific issues, such as receiving a product that did not match the website presentation or experiencing shedding. A few others felt concerned about product construction flaws, while a small group mentioned that the received item was not as expected or that the company refused a return label.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(3,907)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always satisfied

I only order from them and I’m always satisfied! I love everything about this company! From their user-friendly website to the quality of the hair, their prices, the shipping to their customer service! The whole process is so fast, easy and pleasant! Love it

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been looking for a hair style to…

I have been looking for a hair style to bring me back up and with the hair and quality of the hair that they have I found what I was looking for ,the hair is beautiful, nice, soft,bouncy and doesn't weigh anything at all.I simply love love, love love it. I would and have recommend it this hair two everyone, I mean everyone I know that needs it!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

The best hair company!

This is my 3th order of the Kinky Curly V Part Wig 20 inch from Tinashe Hair, and I keep coming back because the quality is consistently excellent. The curls are beautiful, soft, and full of volume. The hair holds its curl pattern well, has minimal shedding, and blends my hair naturally. Even after washing and styling, the curls bounce right back.
I’ve tried other brands, but Tinashe Hair is my favorite. The customer service and shipping have also been great. If you're looking for gorgeous, natural-looking kinky curly hair that lasts, I highly recommend it!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

I love my hair

I love my hair! I will definitely buy more wigs from Tinashe Hair.There wigs are so soft and come ready to wear straight out of the box. They shipped this wig so fast, I was shocked I got it within 2 days! Thank you so much for this wig, I’m in love ❤️☺️ very satisfied with my purchase

7 August 2026
Unprompted review
Rated 4 out of 5 stars

Hair is great. Smelled like FISH!

I started wearing human hair extensions 20 yrs ago and added wigs I'm 2023, I've spent many hundreds of dollars in advertised wigs. Ive been disappointed by every single wig!
Approx 95% of purchased wigs were very poor quality and were human hair synthetic mixed. I understand the hair industry allows up to 30% synthetic and can still call it 100% Human Hair.
It seems the wig market will tell untruths just to get your money.
I received my Tinashe wig 3 weeks ago.
This is the "Best" Human Hair quality I have ever purchased. It's been 3 weeks of daily wearing and my wigs is still extremely soft, does not shed and does not tangled in the back of my neck.
SPELLED LIKE FISH OUT THE BAG. I washed with vinegar cold water, condition washed with shampoo and silicon mix x10 min. ALL CLEAR
The hair is gorgeous, curls essily and is so nice.
The lace is great but the knots were not bleached as advertised. To me this was a small inconvenience. I bleached easily myself.
1st time in my wig life that other female ask me about my wig. I tell them "Tinashe"...
The hair is flawless!

2 August 2026
Unprompted review
Rated 2 out of 5 stars

I have been ordering from them for…

I have been ordering from them for years. I have ordered bundles and wigs. The hair sheds BAD all their wigs shed their bundles shed. Everything sheds pretty badly after a couple of weeks .I highly recommend buying your HD laces somewhere else if buying a closure, frontal or closure frontal wig. Their “HD” lace they advertise is NOT HD. They will charge you more for it, but it is ultimately a Brown lace and will not be HD. I am currently looking at other vendors to buy from so I don’t have to order from Tinashe anymore.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor hair quality

Just purchased Tinashe hair before going on holiday. What I’ve noticed is the hair was supposed to be Yaki straight but instead it looks synthetic not 100% human hair as described. It sheds and has now became thin just after 2 weeks of wearing. I’m so disappointed on them😢

15 July 2026
Unprompted review
Rated 1 out of 5 stars

I will never order from this company…

I will never order from this company again. I heard so many great things about this hair yet I'm still waiting on my package going on 3 weeks. Customer service is horrible, tracking number is not real, no option to pick up the order so package will be sent back. The first order is still at a Fed Ex location lost so they resend a second order only for me not to be able to get it. I never had this problem with any other hair company NEVER. I brought as a birthday gift for myself and unfortunately I have to find another company and hope they can deliver in a couple of days. Update 8/2/26. I finally received my package after 3 weeks of playing back and forth emails with them. Hair seems amazing but I'm cool on ordering from them again. Now they want me to remove my review and give me a $20 refund. Wow so a bad review gets some type of refund but not the horrible experience I just went thru. Not taking down my review.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Great hair buy from them

I ordered this hair ( Super Double Drawn Bone Straight 2x6 Lace Bob Wig Raw Vietnamese Hair HD Lace Wig 220% x 1 )
From Tina she and it came looking exactly what I did order for and I ask to precut lace and they did.hair is full ,silky smooth and true to length.they added a free gift package.thank you.it shipped faster too

31 July 2026
Unprompted review

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