Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
Company replied
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Review summary
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Excellent wood, great value - chimney sweep loves it "best soot, keeps chimney in good condition", burns well and heats house really well. Service is great and delivery man really helpful Just one mi... See more
Company replied
So we ordered wood from timports on weds for delivery on monday. We rang up monday morning for a estimated eta. Unfortunately the carrier company couldn't give him a time at that point but rang up wit... See more
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My first order from Timports. The whole experience was excellent. Placed my order and was kept up to date on the delivery almost daily and received the logs within the week. The quality of logs (beech... See more
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Company details
- Firewood Supplier
- Energy Supplier
- Environmental Renewable Natural Resources
- Fuel Supplier
- Lumber Store
- Wood Supplier
About Timports
Written by the company
TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
- Premium kiln-dried logs – ultra-low moisture for maximum heat and efficiency (typically less than 10%)
- FLAMECO® quality assurance – carefully selected hardwoods including Beech, Hornbeam and Oak
- Excellent customer service – friendly, knowledgeable team ready to help
- Reliable delivery – professional drivers and well-packed pallet deliveries
- Sustainably sourced wood – working with responsible sawmills in the UK and EU
- Trusted industry partnerships – working alongside Woodsure, HETAS and the Forestry Commission
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWTry FLAMECO® bundles and save £170
Written by the company
- Limited time offer
- Try a FLAMECO® Premium Kiln Dried Firewood bundles and save £170 (was £495, now only £325)!
Premium FLAMECO® Firewood Quality
Woodsure Ready to Burn Certified
READY TO BURN CERTIFIED
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
- Hotter, longer-lasting fires
- Cleaner burning with less smoke and residue
- Higher heat output and better efficiency
- Reliable, consistent premium quality
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Contact info
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
- 01793 680305
- info@timports.co.uk
- timports.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Reply from Timports
Hello
Thank you for your review. We’re pleased to hear everything arrived as organized and that the product met your expectations. Kind Regards
Teresa
Excellent service delivered on day…
Excellent service delivered on day arranged very helpful driver thanks
24 April 2026
Reply from Timports
Hello Tony
Thank you for your wonderful feedback. We’re pleased to hear the delivery arrived as arranged and that our driver was helpful. We’ll be sure to pass on your thanks.
Kind Regards
Teresa
Driver was great
Driver was great ,friendly and helpful. Wood was neatly packed in very good crates. Haven't burnt any yet but I'm sure it will be fine
23 April 2026
Reply from Timports
Hello
Thank you for your review, always good to know the driver has been helpful and friendly makes a huge difference. Let us know what you think when you've burnt some.
Kind Regards
Teresa
Reply from Timports
Hello Mrs Parker
Thank you for your review, glad to hear everything was efficient.
Kind Regards
Teresa
Delivery man was very polite and…
Delivery man was very polite and helpful. The logs are a perfect size and uniform.
The logs burn extremely well and give out loads of heat.
I would highly recommend this company.
9 April 2026
Reply from Timports
Hello
Thank you for your review and recommending us, happy to hear your delivery man was polite and helpful. Enjoy you firewood.
Kind Regards
Teresa
Reply from Timports
Hello Mr McCarthy
Thank you for your review. We’re glad to hear the delivery went smoothly and that the driver provided great service. Your feedback is much appreciated.
Kind Regards
Teresa
Very good service and support.
22 April 2026
Reply from Timports
Hello Mr Healy
Thank you for your kind feedback. We’re delighted to hear you were happy with our service and support. Thank you again
Kind Regards
Teresa
Well stacked pallets and well packaged…
Well stacked pallets and well packaged logs. Good communication.
22 April 2026
Reply from Timports
Hello
Thank you for your great feedback. We’re glad you were happy with the well-stacked pallets, secure packaging, and communication throughout the process. Kind Regards
Teresa
Great Quality logs.
On my fourth order from this Company.Quality as good as the first one.Delivery was a couple of hours late due to traffic.I did say to the driver it would have been nice to have let me know.He did apologise.
21 April 2026
Reply from Timports
Hello
Thank you for your continued custom and for taking the time to leave a review. We’re delighted to hear that the quality has remained consistently high across your orders, and we really appreciate your understanding regarding the slight delay due to traffic. It’s also good to know the driver apologized on arrival. Thank you again for your review.
Kind Regards
Teresa
Logs for Life
Excellent as always! Good quality and quantity of logs. Simple and uncomplicated to place an online order and request special instructions.
Would highly recommend Timports.
21 April 2026
Reply from Timports
Hello
Thank you for your lovely review. We’re delighted to hear that you’re happy with the quality and quantity of the logs, and that you found the online ordering process simple and straightforward, including adding your special instructions.
We really appreciate your recommendation and look forward to supplying you again soon. Kind Regards
Teresa
Reply from Timports
Hello Mr Overett
We’re pleased to hear the quality wood was delivered exactly as requested. Thank you for taking the time to write us a review.
Regards
Teresa
Fantastic experience
Driver was brilliant, the delivery had unexpected goodies like firelighters and kindling.
Crates and pallets all loaded exceedingly well.
Exceeded expectations
7 April 2026
Reply from Timports
Hello
So pleased to hear you had a brilliant driver, and our firewood and service exceed your expectations. I will let the team know. Thank you again for your lovely review.
Kind Regards
Teresa
Well seasoned logs at a good price
Well seasoned logs at a good price. Arrived in great condition on the day we requested.
19 April 2026
Reply from Timports
Hello
Thank you for your great review. We’re pleased to hear you’re happy with the quality of our firewood and delivery was on the day you requested.
Kind Regards
Teresa
Great company hornbeam logs are great…
Great company hornbeam logs are great and delivery driver leaves them exactly where want
20 April 2026
Reply from Timports
Hello Linda
Thank you for your fantastic feedback. We’re delighted to hear you’re happy with the hornbeam logs and that our delivery driver placed them exactly where you wanted. Thank you again
Regards
Teresa
You can speak to a real person!
It was great to be able to speak to a real person as my location meant a few concerns about the size of truck. They were very responsive and I was delighted with the product, price and delivery.
20 April 2026
Reply from Timports
Hello
Thank you for your thoughtful review. We’re really pleased that being able to speak with someone directly helped address your delivery concerns, and that our team could assist with arranging the right vehicle for your location. It’s great to hear you were delighted with the product, price, and delivery.
Kind Regards
Teresa
Bit pricey but good quality
Bit pricey but nicely packed and very dry hardwood (all beech as ordered), delivered on time on a nicely wrapped/ waterproofed pallet.
A later add. Have to say the wood burns really well, generating more heat and for longer than any other logs we have had (for use on an open fire … can imagine fantastic in a woodburner)
20 April 2026
Reply from Timports
Hello Mr Woodward
Thank you for your feedback. We’re pleased to hear the beech hardwood arrived nicely packed, very dry, and delivered on time on a well-wrapped. We also appreciate your honest comment on pricing, and we’ll take that on board we do try to be as competitive as possible on pricing. We’re glad overall you were happy with the product and service.
Regards
Teresa
Reply from Timports
Hello
Thank you for writing us a review, glad to hear the service is excellent and our firewood is great value.
Kind regards
Teresa
Fantastic as always!
Fantastic as always.
Easy to order, with a good variety of logs to choose from.
Great communication.
Delivery driver placed logs exactly where we asked him to ( which wasn’t an easy location!).
Would highly recommend for quality, price and service.
19 April 2026
Reply from Timports
Hello Mr Hester
Thank you for your continued support and fantastic feedback. We’re really pleased to hear you find ordering easy, appreciate the variety of logs, and that communication has been good throughout. It’s great to know the delivery driver was able to place the logs exactly where you needed them, even in a tricky location.
Kind Regards
Teresa
Can't recommend Timports highly enough!
I've been buying logs for many, many years but until I came across Timports, never have I found a company that provided such high quality. The beech is beautiful burning timber - very well dried. I've just taken delivery of four split crates containing beech and hornbeam (which we haven't had before) and both are really good. With companies we've used before, sometimes small logs and chips are hidden in the middle to make up weight. I moved all four crate-loads from the crates they were delivered in and stacked them in our wood shed. All the logs arrived tightly packed and every log was of excellent size. The delivery was great, the driver was helpful and after delivery, I received a call from Timports to make sure everything was OK. Delighted with the product, pleased with the after-sales service. Can't recommend Timports highly enough!
15 April 2026
Reply from Timports
Hello Mr Earle
Thank you for such a detailed and generous review. We’re delighted to hear how pleased you are with the quality of the beech and hornbeam, and that the logs arrived tightly packed, well sized, and exactly as expected. It’s especially rewarding to know our drying standards and consistency stand out for you after many years of buying firewood elsewhere.
We’re also glad the delivery and follow-up call met your expectations, and we’ll make sure your kind comments are shared with the team and driver. We really appreciate your recommendation and your continued support.
Great high quality thoroughly dried…
Great high quality thoroughly dried oak, densely packed for a great price, delivered on time.
15 April 2026
Reply from Timports
Hello Mr Prmeau
Thank you for your kind review. We’re delighted to hear you’re pleased with the high quality, dried oak, and the value for money, as well as the on-time delivery. Kind regards
Teresa
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