Timepeaks Reviews 112

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service purchasing watches from Japan and importing to the United States. Easy to pay via Wire or PayPal. I primarily purchase Grand Seiko watches, the prices via Timepeaks are better (even w/ t... See more

Rated 5 out of 5 stars

I bought Omega Speedmaster Professional Moon Watch from Timepeak. Described condition is B, but real merchandise is very beautiful and I was surprised. Certainly used watch. but very very slight s... See more

Rated 4 out of 5 stars

whole process quite smooth Response to messages timely Staff communicates in English which is good, though not as fluent which is not unexpected. So replies tend to be brief, though main points... See more

Rated 5 out of 5 stars

Process works really well. No issues. Very quick. Watch description want accurate by the initial vendor as the watch is a lot cleaner. Only suggestion is that the website be made quicker, but I suspec... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Timepeaks is a luxury watch marketplace from Japan.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service purchasing watches from…

Great service purchasing watches from Japan and importing to the United States. Easy to pay via Wire or PayPal. I primarily purchase Grand Seiko watches, the prices via Timepeaks are better (even w/ tariffs). Should be the first place you look when looking to buy Japanese watches.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Seamless and Easy Process, Great Watches

I’ve purchased multiple watches from Timepeaks and have had great experiences every time. They authenticate the watches and also double check that the condition matches the listing, which is a nice reassurance to have. All the watches I’ve purchased from Timepeaks have been authentic. They authenticate the watches themselves of course, but after receiving them I also had all my watches authenticated at Authorized Dealers (just to double check). Overall I’ve had great experiences with Timepeaks.

6 February 2026
Unprompted review
Rated 4 out of 5 stars

very good experience

2 watches bought through the site. Watches in excellent conditions, as per the description, Timely delivery.
very good and wide offer of watches. recommended. I'm lo

25 August 2025
Unprompted review
Rated 1 out of 5 stars

they are racist and keep you busy with 403 error

I think they are racist. Unfortunately they're not active on some countries and buyers from these countries are getting 403 error when they arrive site. When you talk to customer service, they keep to say that this is because of website issue and they will update their website soon but that never happened. They send newsletter, they just keep you busy but you can never enter from certain countries.

11 February 2023
Unprompted review
Rated 1 out of 5 stars

Beware of this site

Beware of this site. If you are purchasing through an auction format (as opposed to fixed price sales), Timepeaks gives the seller the right to renege on the final hammer price. This *after* the auction ends, even one without a minimum. That's not how auctions are supposed to work, at least not without telling bidders up front. But that's not what they do. Colossal waste of time and effort--unless, I guess, you're the seller.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Can't enter site from anywhere: 403 Error

I regularly receive their email newsletters but when I try to enter website I am getting "403 error". I tried to enter site from different devices, networks and even from different countries with VPN but no chance. Still 403 error. I contacted via FB message but they are not awared of this situation.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

I was very cautious about buying a…

I was very cautious about buying a Cartier watch on line. I had had a huge quote for a new strap from Cartier, who have terrible reviews. I found just the watch I wanted a Cartier Santos it was cheaper than a new strap and I am thrilled with it. It is very obviously authentic they were made 40 years ago and I think this has just been sitting in a box it is like new works perfectly and not a mark on it. I am thrilled with it. It arrived very quickly and I think this company are great.

29 May 2022
Unprompted review
Rated 5 out of 5 stars

I recently bought 5 expensive watches…

I recently bought 5 expensive watches (!?) from them. The procedure was reliable, if there was a problem, they was honest and handled well. Delivery arrives within 3 days by DHL. I recommend this service because I had a good experience and bought watches that are in better condition than the description.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Grand Seiko SBGW

I bought a Grand Seiko SBGW manual wind watch from Timepeaks. Their service was very good, and the watch is excellent: clearly authentic and working very well. Delivery was very quick. I was initially nervous, never having used them before, but they were an excellent way to buy a watch like this which is difficult to get hold of outside Japan. I would happily use them again.

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Process works really well

Process works really well. No issues. Very quick. Watch description want accurate by the initial vendor as the watch is a lot cleaner. Only suggestion is that the website be made quicker, but I suspect that is back end computing power, definitely not a sales issue.

26 December 2020
Unprompted review
Rated 5 out of 5 stars

Trusted seller

Good communication, fast shipping, trusted seller. The watch is better than expected. The condition is almost perfect and the quality is excellent.

4 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look