Timelesssong Reviews 

93
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Timeless Songs took my memories and my realities and created a song for my husband that is so beautiful and so special that he cried when he heard the lyrics. He wrapped me in his arms and just kept s... See more

Rated 5 out of 5 stars

I was speechless at such a wonderful birthday gift! There are really no words that describe how I felt hearing this beautiful song that took my husband's and my walk in Faith and set it to music, alon... See more

Rated 5 out of 5 stars

I just used timeless song to create a song for my sister you lost her husband last year specifically for encouragement and how proud I am for how she's dealt with his passing. Timeless song is a won... See more

Rated 1 out of 5 stars

Same issue as others I’ve seen. Purchased unlimited edits but when you try to request edits it says the song has not been delivered even though the link to request edits is literally on the page where... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(93)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you x4ever

You used specific information that I provided. The melody was spot on! I was pleasantly surprised and my rough and tough husband was brought to tears!

26 July 2026
Rated 5 out of 5 stars

I’m so impressed and happy with my…

I’m so impressed and happy with my experience. Very easy to order. Was completed in a timely manner. I had a few changes and they were made to exactly what I was requesting and emailed updated version in just a couple hours. Customer service is superb! I love the song more than I could have imagined. It is perfect !!! So thankful I made the decision to do this. I highly recommend!!!

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I wanted a memorial song for my best friend that passed five years ago. I gave details of him and our things we shared and our time together. My grandbabies names that he loved so much. Even sent in how to say his name. They made a song to sound like he was my husband and they were our young children. They also mispronounced his name. I sent an email immediately to ask why they mispronounced his name when I sent the correct way and it’s been five day with nothing other than advertising from them. Highly disappointed. His name isn’t hard to say, it sounds like denim.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! The song is great and it did not take long at all to get the song. Customer service is so great to work with! Thank you all so much!

+++++++++++++++++

13 July 2026
Rated 3 out of 5 stars

Song was pretty good but the customer…

Song was pretty good but the customer service is horrible. They say the customer owns the song but don't offer a way to download the raw track. They trap you into purchasing a way to permanently save it or only share a link to the song. I have written to them three times asking how I can download the song and they won't reply.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I’m not sure why some are calling this…

I’m not sure why some are calling this a scam but I took a chance and LOVE my song! Yes, there’s more $ to be “wasted” if that’s the right word but I paid the appropriate amount, received my song and can’t wait for my husband to hear it. I cried , I got chills and that’s not like me. They did an AWESOME job and would highly recommend this. If you want the bells and whistles, then yes, you’re gonna pay. I just wanted a special song for myself and my husband and got it. So, thank you team, you did good!

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I saw the ads and thought it looked…

I saw the ads and thought it looked like a great idea. I try to live by the philosophy , if I can make my wife happy and its not too expensive do it as often as you can, so I do, flowers, knickknacks, dinner out, etc. Well this song blew them all away, perfectly personal and well done. She's heard it at least 10 times and still gets tears in her eyes, she said it was the BEST gift she's ever received and I've bought her plenty of jewelry LOL

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome personal song!

Once you give Timelesssong the information they need for your personal song, they create an awesome song for your loved one!
The personal lyrics, music, and singer are great and professional!

15 July 2026
Rated 5 out of 5 stars

“I fly with you”.

They took the lyrics I sent them and did a fantastic job!! It’s one of my favorite songs and I made it for my wife. She loves it also. They are very good with follow-up emails as well to make sure it is what you are looking for!!

10 July 2026
Unprompted review
Rated 1 out of 5 stars

I was charged ~$300 for Poor Quality and Bad Customer Service

I was charged ~$300, thought I purchased the $99 option and was provided a lack luster song that my dog could have produced usingChatGPT. Don’t fall for the advertisements. There are no artists involved in this process, the product is quickly delivered and like others mentioned, it just was not good. At least with ChatGPT you can keep tweaking until you get the product you want. I reached out about the over charge, they are unwilling to do anything about it. Save your hard earned money.

6 July 2026
Unprompted review
Timelesssong logo

Reply from Timelesssong

Hi Kimberly, please send us an email and I will personally look into this. You can also respond to the information request I sent so that I can know your order details. - Cindy Hope

Rated 5 out of 5 stars

Written in the Sand

Received my wife’s song today and it is awesome! Great vocals and they hit all the key points. Cannot wait to surprise her with it on our 45th anniversary!
Thank you!

10 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look