Tilly & Co Memorial Jewellery Ltd. Reviews 

28
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning quality and beauty of the memorial jewellery, such as rings, bracelets, and necklaces. People appreciate the clear resin and visible inclusions of fur or ashes, making these items deeply meaningful. The staff is highly regarded for their patience, care, and professionalism throughout the process, ensuring a comfortable and valued experience. Consumers frequently highlight the exceptional service, noting the company goes above and beyond with personalized touches. These include thoughtful presentation, additional keepsakes, and unexpected gifts that add significant emotional value. Many express deep gratitude for the comfort and ability to keep loved ones close through these precious items.

What people talk about most

Product

Reviewers consistently express satisfaction with the products, highlighting their exceptional quality,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and recommending... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful craftsmanship and high... See more

Staff

Customers consistently note positive experiences with staff, highlighting their caring, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended Tilly & Co from a friend after I lost my beloved dog of 17 years. Chantelle was amazing and very patient while myself and my daughter chose. We have just received our rings and they... See more

Company replied

Rated 5 out of 5 stars

Could not have asked for a better service! I had got in contact with chantel after losing my dog and had asked her if she could create a ring for myself and my mam. She was extremely helpful and got b... See more

Company replied

Rated 5 out of 5 stars

The most precious jewellery made for my graduation day with my mams ashes🥺 seriously would not recommend enough! The service is bespoke, I felt so valued my questions felt heard and I was kept in... See more

Company replied

Rated 5 out of 5 stars

I can honestly say that the service i was provided from start to finish was incredible. I asked chantel to create a bracelet for me with hair belonging to my late mam and dad. I chose the style of bra... See more

Company replied


Company details

  1. Jewelry Designer

Written by the company

Tilly & Co Memorial Jewellery Ltd At Tilly & Co, we create beautifully handcrafted memorial jewellery designed to bring comfort, connection and lasting remembrance. Each piece is carefully made with ashes, hair, breastmilk, flowers or cherished keepsakes, allowing you to carry your loved one close every day. Based in the UK, we pride ourselves on compassion, care and exceptional craftsmanship. From rings and pendants to bracelets, charms and bespoke designs, every order is treated with the utmost respect and personal attention. We know how meaningful these items are, and we’re honoured to play a small part in your healing journey. Whether you’re choosing a piece for yourself or as a gift, our goal is to provide a heartfelt experience, beautiful quality, and jewellery that holds a lifetime of love. With Love Tilly x


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful products

Absolutely amazing service from this company, who helped arrange some extra special christmas gifts for family using my Grandma's ashes. The finished products are beautiful, and the finishing touches were really appreciated. Beautiful products and presentation, and a professional and compassionate friendly service who went above and beyond for us. Highly recommend if you want a personalised and precious memorial gift that you can treasure forever!

2 December 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Thank you Hayley so much for taking the time to share such a beautiful review. It was truly an honour to create these special Christmas gifts for your family and to be trusted with something so precious. Knowing the finished pieces, presentation, and little finishing touches meant so much to you really touches my heart. Thank you for your kind recommendation it means more than words 🤍

Rated 5 out of 5 stars

Stunning Jewellery and amazing customer service

I was recommended Tilly & Co from a friend after I lost my beloved dog of 17 years. Chantelle was amazing and very patient while myself and my daughter chose. We have just received our rings and they are stunning, we absolutely love them. She also made us some Christmas decorations with our girls fur inside. So very thoughtful and really appreciated the extra touch.

3 December 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Thank you so much Melanie for your beautiful words and for trusting Tilly & Co during such a heartbreaking time. I’m truly honoured to have created these pieces in memory of your precious girl and to have been part of something so meaningful for you and your daughter. Knowing how much you love the rings and the little Christmas keepsakes, and that the extra touches brought you comfort, means more than I can ever express. Sending you both so much love 🤍

Rated 5 out of 5 stars

Incredible service and the most beautiful jewellery

Could not have asked for a better service! I had got in contact with chantel after losing my dog and had asked her if she could create a ring for myself and my mam. She was extremely helpful and got back in touch quickly. She did not rush us at all during the consultation even when we kept changing our minds about which ring we wanted multiple times lol! Our rings are absolutely beautiful and we can so clearly see our baby girl's fur which I adore. I would recommend tilly&co to anyone looking for memorial jewellery.

26 November 2025
Unprompted review
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Reply from Tilly & Co Memorial Jewellery Ltd.

Thank you so much, Lauren, for your truly beautiful words. I’m so sorry for the loss of your precious girl, and I’m incredibly honoured that you trusted me to create something so meaningful for you and your mam. It was a pleasure to support you through the consultation there’s never any rush when it comes to something this special. Knowing you can clearly see your baby girl’s fur and that you adore your rings means the absolute world to me. Thank you for your heartfelt review and for choosing Tilly & Co 🤍

Rated 5 out of 5 stars

Outstanding and personalised jewellery

The most precious jewellery made for my graduation day with my mams ashes🥺 seriously would not recommend enough!

The service is bespoke, I felt so valued my questions felt heard and I was kept in the loop the entire process. The items were made to a high standard. I was able to take my time to pick out exactly what I wanted and the colours. Came wonderfully wrapped in a gift bag with a few other memorial items and cleaning supplies. Already excited to order more xx

17 November 2025
Unprompted review
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Reply from Tilly & Co Memorial Jewellery Ltd.

Thank you so much, Helena, for your beautiful and heartfelt words. It was such an honour to create these precious pieces for your graduation day and to be trusted with something so deeply meaningful in memory of your mam. I’m so glad you felt supported, heard, and valued throughout the process that means everything to me. Knowing how special the jewellery was to you, and that you’re already excited to order again, truly fills my heart. Wishing you so much happiness as you step into this next chapter, and congratulations on your graduation 🤍

Rated 5 out of 5 stars

After loosing my dad I really wanted…

After loosing my dad I really wanted something made with his hair in! I contacted Tilly & Co and Chantel was really helpful from start to finish, she went above and beyond! Chantel came out to my house and showed me everything she could make, I decided I wanted a ring containing his hair and she also said she could put some fabric from a piece of his clothing in it too! I thought this was an amazing idea and went through with the order. When it was complete Chantel brought it to my house with not only my ring but with also little keepsakes she’d made with his hair in and a photo frame of my dad too! She done this as a kind gesture and I thought that was so thoughtful and amazing! I’m over the moon with my ring and I couldn’t thank her enough, I’ll definitely recommend her business to family and friends. Thank you so much for everything,

Jade Pippen xx

17 November 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Jade,

Thank you so much for your beautiful message. It truly touched my heart. It was an honour to create something so meaningful for you, and I’m grateful you trusted me with something as precious as your dad’s hair and clothing. I could feel just how much he meant to you, and I wanted to make sure you had something special to hold onto.

Coming to your home and being welcomed so warmly meant a lot to me, and I’m so glad the ring and the little keepsakes brought you comfort. The little extras were simply a small gesture to show how much I care about the families I work with, and knowing they meant so much to you genuinely warms my heart.

Thank you again for your kindness, your trust, and your lovely words. I’m truly over the moon that you’re happy with everything. Sending you love comfort and please know I’m always here if you ever need anything.

Kind Regards
Chantel xx

Rated 5 out of 5 stars

Chantelle was very caring and…

Chantelle was very caring and thoughtful at a very difficult time. Throughout the choosing, making and dilivery of our memorial jewelry she was very kind and professional. Would highly recommend.

7 November 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Thank you so much, Joan. Your kind words truly mean the world to me. I’m so glad I could support you through such a difficult time, and it was an honour to create something so meaningful for you all.
I’m always here if you ever need anything, and I’m truly grateful for your recommendation, take care Chantel x

Rated 5 out of 5 stars

Can’t put in to words how grateful I…

Can’t put in to words how grateful I am, lost my grampa 9 years ago and lost my nanna in June, I wanted to keep them with me everyday, Tilly and Co made me a nomination charm with both their ashes, it is beautiful and better than what I ever expected, now I can carry them both round with me every day thanks to this company

15 August 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Danielle, thank you so much for sharing this it truly means the world. I’m so sorry for the loss of your grampa and your nanna, and I’m honoured that you trusted Tilly & Co Memorial Jewellery to create something so precious to keep them close. Knowing that your charm brings you comfort every day is exactly why I do what I do.

I’m incredibly grateful for your kind words, and I’m so glad your piece turned out even more beautiful than you expected. Sending you all my love, and thank you again for letting me be part of something so meaningful. 🤍

Rated 5 out of 5 stars

I have used Tilly & Co on two…

I have used Tilly & Co on two occasions, one for myself and one as a gift.
Both times I have been accommodated with my requirements and time frames. Not only have the items been beautifully made with love but presented back to me with lovely little touches. I would definitely recommend ordering here 🫶🏻

18 September 2025
Unprompted review
Tilly & Co Memorial Jewellery Ltd. logo

Reply from Tilly & Co Memorial Jewellery Ltd.

Hi Carla,

Thank you so much for your beautiful message. It honestly means the world to me to hear that you've come back not just once, but twice and that both times you felt cared for and happy with what you received.

Every piece I make truly comes from the heart, so knowing that love and attention shine through is the biggest compliment I could ask for. I'm especially touched that you chose Tilly & Co for your keepsakes. It’s always an honour to be part of something so thoughtful.

Thank you again for your kind words and for recommending my little business. Your support means more than I can put into words.

Kind Regards
Chantel
Tilly & Co

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