While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I recently purchased a printer through the site, I was charged for the purchase but received no confirmation, nothing about delivery. I have tried every phone number/email I can find on their site b... See more

Rated 1 out of 5 stars

STAY AWAY! Service is obsolete, the telephone number does not work and noone is responding to any emails. After the Activation of the Trial period, the tablet App stays locked and does not allow you... See more

Rated 5 out of 5 stars

I have a small chain of restaurants and use Tillpoint as my primary management system. I've never come across a system before that had so much (POS, accounting, staff timesheet + payroll, etc) witho... See more

Rated 5 out of 5 stars

Absolutely no 1 business software that helping our restaurant operation very good. Less mistakes in orders, and make order taking fast and we can see our stock and sales. We make reservation to f... See more

Company details

  1. Software Company

Information provided by various external sources

Tillpoint is the multi-award-winning POS & Business Management System capable of running your entire operation. The innovative platform allows users to easily manage all areas of business with a series of professional apps, including POS, Inventory, Customers, Promotions, Staff and Accounting.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall a good system with a good team behind it

Pros:
-very helpful staff
-modular design
-cost-effective

Cons
-takes a little time to work everything out
-requires a new-ish ipad

12 February 2019
Unprompted review
Tillpoint logo

Reply from Tillpoint

Thanks Steve, we appreciate the feedback! We're introducing a basic mode for people who only want a very simple POS screen.

Rated 5 out of 5 stars

Great so far!

Awesome app for business - absolutely no complaints so far. Will check back in after a few more months of use for an update!

10 October 2018
Unprompted review
Rated 5 out of 5 stars

Cost-effective and customisable!!

I needed a new point of sale after being massively overcharged by the last company that I used and came across TillPoint. They've been great, no reservations at all and I have already begun recommending them to others.

10 October 2018
Unprompted review
Rated 5 out of 5 stars

HAPPY & SATISFIED...

Its very good in terms of the features and the buttons and the customization. I spoke to Ben at tillpoint on the phone and multi languages is coming which i am happy about and will make it easier for my employees. Happy and satisfied...

10 October 2018
Unprompted review
Rated 5 out of 5 stars

One Of A Kind

Pretty nifty little epos with lots of options and features. The service team seem quite helpful although I didn't really need any. No complaints here!

28 September 2018
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE!!!

The customer service has really be excellent and its the reason I'm posting this review (I never usually bother). POS itself is fantastic and the support I've received is far better than my previous EPOS provider.

11 September 2018
Unprompted review
Rated 5 out of 5 stars

good electronic pos

i have never use a electronic pos before i used to just a normal cash till. very happy with tillpoint it does lots and looks good in my store

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Works great for my boutique!

I've been using Tillpoint for my small boutique, and I have to say, the app is fantatsic. It has so many buttons and features, so it took an afternoon to get the hang of everything, (and if I can do it anyone can!). If I'm honest the app has a lot more than I currently need, but it's nice to know that if I ever need to use the other pages - I can (eg. the staff part).

20 February 2018
Unprompted review
Rated 5 out of 5 stars

Easy to use and settings for everything!

I have had a very positive experience with Tillpoint so far. My other system was good however the customer service was terrible! I inquired about getting something new and the customer support were great (Ben). They helped me get set up and even helped me customise everything to my liking. 5 stars!!

19 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent POS & Excellent Customer Service

It's an excellent POS system and has options for everything - I'm going to begin using the staff section soon aswell to manage timesheets and set sales targets. Very happy with the system and the customer service has been phenomenal!

16 February 2018
Unprompted review
Rated 4 out of 5 stars

Had to buy newer iPad but customer service were very good

It's a great management system but I had to buy newer ipads for it to work properly and quickly. It is a big app, so not that surprising. Customer service was helpful.

16 February 2018
Unprompted review
Tillpoint logo

Reply from Tillpoint

Thanks for the feedback Georgia. Unfortunately the older iPads don't have the necessary hardware to match our powerful POS!

Rated 5 out of 5 stars

VERY DETAILED POS!!!

The app is very detailed with an enormous amount of options. They have provided lots of ways for me to organise all my inventory items and services which is very handy. No issues so far!!!

6 February 2018
Unprompted review
Rated 4 out of 5 stars

Good system but more options than I need

The system is very useful and I got the hang of it quite quickly and so did my staff. The only thing I would say is that there are more options than I need. Other than that it is a superb system.

6 February 2018
Unprompted review
Tillpoint logo

Reply from Tillpoint

Thank you for your feedback Roger. Since your review we have added the ability to disable and remove the modules and features you do not wish to use! It's fully customisable now!

Rated 5 out of 5 stars

Best customer service, can't recommend enough!

Wonderful experience with their customer service team - the reason i'm leaving a review. I wasn't sure how to connect the receipt printer so I called them. They walked me through setting it up and how to customise how my receipts look after being printed - I have my logo on there now! Thank you Tillpoint.

5 February 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look